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FragranceX has a rating of 4.5 stars from 6,245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceX most frequently mention great prices, fast delivery, and customer service. FragranceX ranks 3rd among Perfume sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
106,585 reviews
If you are looking for hard to find colognes, then FragranceX is your place. Never had any issues. And, yes you can get testers and they describe that in the order description before hand. I'd rather get testers than nothing at all on some of the really good colognes out there!
Arrived broken and dented! Sent multiple pictures of the damage and was shipped without bubble wrap just paper! No fragile nor glass sticker or notice on shipping box. They say they don't see the dents! The bottle is shattered toi! They refuse to do anything!
I think this product is not genuine. It last only 3 hours. Genuine perfume last 24 and more hours. Although I like the fragrance very much I wished it was lasting more than 3 hours.
Ordered a perfume in November... STILL HASN'T ARRIVED! Have been emailing company since December, they refuse to refund me. Now they are completely ignoring my emails! Rubbish company!
The delivery was very fast considering the fact that the shipping was free, the prices were better than on some other sites, and everything is real. This place is great!
I was informed about it by a friend.
I heard good things about it.
Pretty quick delivery, good quality, not fake, overall good website. I have used it multiple times.
Fast and easy. Ordering was very user friendly, tracking my package through the website was easy and customer service were very professional. 10 out of 10.
I love the fast delivery time and the products I received, just one that I didn't like but overall the service was good.
I had to do a return and the response time was really fast. I recommend.
I needed to receive an item because I didn’t like the scent and they responded really fast and created my return label. They were really pleasant and kind.
Love the service received
Needed to stock up on my fragrances.
Love getting the little sizes to try out and see what I like before purchasing a regular size. Loved 2 out of 3. And purchased a regular size of a perfume I love for a great price.
Saw an add on Facebook and clicked on it.
Love Men's Versace Eros cologne and wanted to try out the women's perfume. And Love Jimmy Choo!
Fast shipping, great fragrance, live it its been 4 yrs I am wearing Elizabeth Arden products, love the scent, i recieve a lot of good comments in my work it last a whole day
Just for a try and I am happy because of fast shipping
Love the scents, it last long
First time to order at FragranceX and I hope to recieve my order fast
First time buy this product hope I’ll be impresse by the scent
I bought 2 items from them and the price changed within 3 days, I asked for the difference and the agent denied to refund the difference. Horrible service.
My order was a Christmas gift. When I placed the order it stated that my order would arrive prior to Christmas. Unfortunately it did not arrive until the following Tuesday.
Daughter in law requested that fragrance
Always the best service. The Bentley Intense product is the best of the best just like its' namesake. Recommend Fragrance X as a provider for all similar products.
Past service
Using Bentley Intense for years... love it
Past service
Using Bentley Intense for years... love it
Fast delivery, exactly not fake, and good price I used it before and bought it for store and now I ordered the fragrance online same smell and in good price
Form Facebook
My favorite fragrance
Shopping experience was easy and quick. I knew just what product I was looking for, and the seller has a website that made it easy to find the product. Also, the shipping was quick.
I have purchased from Fragrance X previously with good experience, and they had the item I was looking for now.
My wife loves the smell of "Legend" by Michael Jordon
I have purchased from Fragrance X previously with good experience, and they had the item I was looking for now.
My wife loves the smell of "Legend" by Michael Jordon
I wanted the lower prices that were listed. When I tried to get them, it would order the larger ones.
I would like samples before I get the larger.
What am I doing wrong?
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My favorite is Christian Dior so I love that perfume is the best I love the smell it stays on for more than two hours the moles I am is my favorite you got a purchase he got a love it no questions asked
Christian Dior has the best smell it’s my favorite perfume I’ve been using that perfume for over 1020 years long he has a upgraded smell
Christian Dior is the best you got a love it what can I say yeah I love you you like it and I love it
Ordered product, received confirmation of order, received notification of when shipped which was fast/next day, and received product in well protected container.
Made a purchase at fragrancex and the payment left my account yet my order is still on hold. Received emails after emails saying payment on hold but the funds left my bank account.
* FragranceX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I got my favorite perfume for an exceptionally great price and my husband's favorite cologne for an exceptionally great price. I will be a customer for life if service and prices stay this great!
I ordered two bottles of Carrera Perfumes. The package I received was broken as in somebody had opened to see what's inside and one of the bottle packaging was broken and the bottle was leaking.
The perfume I received does not smell like the perfume should -it smells purely like alcohol. This is extremely frustrating given the amount I paid for the perfume
Convenience
One of my favorite perfumes
Convenience
One of my favorite perfumes
I placed two orders with perfume companies that same day, within an hour of each other, and the order from FragranceX came several days ago and I'm still waiting on the other order.
I had never ordered from them before, but they had a good price on the product I wanted and I wanted to try them out.
I'm a fragrance collector and I just wanted this.
I received my order fast. The perfume I order is actually the real brand it was not a fake brand. The perfume smell amazing and good. The bottle is a nice size
The price for the perfume was very reasonable affordable price.
Because I had sample of the product and I love the smell of the perfume.
Ordered a fragrance that was suppose to smell like devils food cake. It did not smell like any type of cake. Was not happy about that It had a nasty smell.
I have got other products from them. They are not the same the company is differant
Great service with cologne and perfume for everyone in the household. Great for gifts and for great smelling yourself birthday gift.
Everyone would enjoy shopping overall, great service's.
Ordering for gift and anniversary, keep my Husband smelling good.
Love surprising my favorite family or friends with Fragrances.
Easy website ordering everything for use right away.
Great service with cologne and perfume for everyone in the household. Great for gifts and for great smelling yourself birthday gift.
Ordering for gift and anniversary, keep my Husband smelling good.
Love this site! L buy fragrances only from this site.
L love going to department stores, testing, coming home and seeing how much l save going through FragranceX
Long time customer
Best place to try new fragrances
Bergamot based. Thank you fragrance wheel
I love it! I love the ordering process and omg when I got my package I fell in love with the smells... it smells so soft and sensual! Not too much... just right
I wanted to explore my options of Jimmy choo
I wanted to explore my options of Jimmy choo
Gain trust and grow your business with customer reviews.
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
