Frames Direct

I decided to go with Framesdirect because they had a huge selection of designer frames. I looked on the website and reviews for days before making my decision and I should have questioned why there were so many positive reviews but I couldn't seem to locate any bad ones. Long story short I ordered the glasses and spend 300.00. I believe it took them about 2 weeks to arrive at my door but in that 2 week waiting period I started having a bad feeling and started doing some searches for more reviews and I seen so many bad ones not even just bad but HORRIBLE ones so I already knew not to get my hopes up and I already knew I'd have to return them. So I open the box and the first thing I notice is that the glasses weren't inside of an authentic Burberry case they were in a cheap gift box that had a Burberry stamp on it and when I flipped it around I seen the label said Exottica which is known for knock off frames. Also the frames were so cheap that it appeared as though they had been spray painted gold with Burberry pattern stickers wrapped around the arms. I was so mad at myself and I decided to put them on and see how the lenses and I couldn't see anything out of them it was very off and I couldn't see if I looked up or down only straight. Seemed like I was looking though a magnifying glass. So of course I call and they tell me that I have to exchange and I said absolutely not I need to be refunded and they told me I'd have to pay a 50% lens fee and not only that I had to pay for them to be shipped to framesdirect and I had to purchase insurance. So I ended up getting 217 refunded to me 75 was for the lens fee however it cost me $17 to ship them the product so I'm now down 100.00 and have no glasses. I have attached pictures, the rep I spoke to through email told me they only seen one FAINT black mark and didn't mention anything to me about them being faker than a pair of china town $3 glasses. I also attached a picture of the OBNOXIOUS return process.