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Frame USA

Overview

Frame USA has a rating of 4.6 stars from 795 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
163
value
3
shipping
2
returns
2
quality
814
This company responds to reviews on average within 2 days

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4,698 reviews
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How would you rate Frame USA?
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Minnesota
1 review
0 helpful votes
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Mating
February 17, 2025

The pictures I looked at showed a mating in the frames. None of the frames we received had a mating. Which we will make work and it will be fine. Maybe I didn't read the description correctly.

Date of experience: February 9, 2025
Brooke S. Frame USA Rep
2 months ago

Hi Duane, There are only a select standard sizes that include a stock mat. Unfortunately, the largest standard size that comes with a mat is 16x20. A full list of what comes with frames can be found here: https://www.frameusa.com/what-comes-with-my-frame. It is also listed on each page below the description, by the size. All of the images on our website showcase the 8x10 which does come standard with a mat. If you are interested in mats you can send an email to Sales@FrameUSA.com and one of our reps can help you out getting the mats ordered for the size frame you purchased! -Brooke Sanders, Brand Manager

California
1 review
0 helpful votes
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Always Perfect
March 5, 2025
Updated review

Great value for a great product and excellent service, which is why I always return when I need a frame.

Date of experience: March 24, 2025

As ordered and expected.
June 22, 2024
Previous review

Easy as always!
Thanks.

Date of experience: June 12, 2024
Arkansas
1 review
0 helpful votes
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Easy, fast, and exactly what I wanted.
March 12, 2025

Ordering process was super easy! The price is unmatched. Looking forward to my next custom framing project!

Date of experience: April 3, 2025
Washington
1 review
0 helpful votes
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Extensive variety
April 3, 2025

Great. Easy to select and purchase.a lot of variety and if taking a picture, you can see it already framed.

Date of experience: March 24, 2025
Virginia
1 review
0 helpful votes
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It looks okay.
December 21, 2024
Updated review

Although I am buying a frame to replace a barnwood frame i bought a year ago that was too tight to use. Those barnwood frames do not have reliable sizing. I sure enjoy your other products.

Date of experience: January 9, 2025

Frames sent on time.
February 26, 2024
Previous review

Checkout works strangely. Ad blocker popped up. Rebooted my pc and ran virus check.

Date of experience: February 26, 2024
New Jersey
1 review
0 helpful votes
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Prompt service, perfect product!
March 6, 2025

I made a somewhat last minute order for mattes. They arrived on time, and as ordered. Very prompt and accurate service!

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
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My stained glass project.
February 24, 2025

Great site is easy to use. Good quality materials. Like the colors. Will use again

Date of experience: March 18, 2025
Washington
1 review
0 helpful votes
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Adequate
February 28, 2025

I thought the frame was real wood with a grain pattern. It has a faux covering printed wood grain. Next time I will know to call and verify.

Date of experience: February 18, 2025
Pennsylvania
2 reviews
1 helpful vote
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Excellent service very fast shipping.
January 21, 2025

I am always able to find what I need and very reasonable prices.

Date of experience: February 17, 2025
Georgia
3 reviews
0 helpful votes
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Affordable beauty
February 27, 2025
Updated review

The frame I ordered was very beautiful and arrived just as I expected. The frame was very affordable.

Date of experience: February 17, 2025

Frame USA had the moulding I needed at a very competitive...
October 25, 2024
Previous review

Frame USA had the moulding I needed at a very competitive price.

Date of experience: October 15, 2024