business logo of Frame USA

Frame USA

Overview

Frame USA has a rating of 4.4 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
819
This company responds to reviews on average within 2 days

Instant Feedback

4,743 reviews
+11
Sponsored message from Frame USA
Get Early Access to Updates & Promos!
Join Now
How would you rate Frame USA?
grey star
grey star
grey star
grey star
grey star
South Carolina
1 review
0 helpful votes
Follow LB H.
Unfollow LB H.
Send Message
Share Review
Report Review

Chip finished
February 9, 2022

Order process easy. Two of three frames had chipped in paint finish.

Date of experience: February 9, 2022
Oregon
1 review
0 helpful votes
Follow Michael X.
Unfollow Michael X.
Send Message
Share Review
Report Review

Perfect
April 16, 2023

Very well packed great care was taken to ensure delivery undamaged thank you

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
Follow Elisa X.
Unfollow Elisa X.
Send Message
Share Review
Report Review

Custom frame
April 16, 2023

Super easy process. The frame arrived in a timely manner.

Date of experience: April 16, 2023
Alaska
1 review
0 helpful votes
Follow Cleveland P.
Unfollow Cleveland P.
Send Message
Share Review
Report Review

Very Satisfied with the overall product and delivery

Date of experience: October 19, 2021
Pennsylvania
1 review
0 helpful votes
Follow Joseph Q.
Unfollow Joseph Q.
Send Message
Share Review
Report Review

Website confusing
December 30, 2021

Website is too difficult and no save or edit options.

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 30, 2021
Missouri
2 reviews
0 helpful votes
Follow Megan G.
Unfollow Megan G.
Send Message
Share Review
Report Review

Nice
May 8, 2022

It was really easy, I do wish they offered metric but hey, no one's perfect.

Date of experience: May 8, 2022
Maine
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Send Message
Share Review
Report Review

5 star prodocts
July 6, 2022

I needed 2 custom frame sizes at an affordable price.

Date of experience: July 6, 2022
Arizona
1 review
0 helpful votes
Follow Randy J.
Unfollow Randy J.
Send Message
Share Review
Report Review

Great Frames
January 11, 2022

Everything was easy and fast +++++++++++++++++++++

Date of experience: January 11, 2022
Colorado
1 review
0 helpful votes
Follow Deborah L.
Unfollow Deborah L.
Send Message
Share Review
Report Review

Non functional
July 16, 2022

The item, a Father's Day gift, was broken upon arrival. I am really dissatisfied..

Date of experience: June 16, 2022
Travone H. Frame USA Rep
over a year old

Hi Deborah, we apologize for the damaged item received. Please send details to our Customer Service team and we'll have a full refund issued.

Illinois
1 review
0 helpful votes
Follow William Y.
Unfollow William Y.
Send Message
Share Review
Report Review

Great Experience
March 2, 2023

Ordered the first and then a second. Great. Good price!

Date of experience: March 2, 2023