Overview
Frame USA has a rating of 4.5 stars from 800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.
Instant Feedback
Excellent service and delivery but disappointing quality
Easy to use site. Light weight frame & was perfect!
Easy, quick, and convenient. I will shop here again in the future.
Frames are perfect, high quality, affordable prices
Waiting for return authorization as requested in my email of 6/14/2023.
Hi Marjorie,
Thanks for reaching out and leaving a review. I'm sorry to hear that you still haven't received a response to your request authorization. If you wouldn't mind sharing some more details from your website visit, that would be extremely helpful for solving the issues you had. Please feel free to reach out to me at HRogers@frameusa.com and I can send the details onto the customer service team so that they can solve this issue.
Thanks,
Hannah
Had to look long and hard at the options... never ordered frames this way before...
Had what I wanted and could not find in town. Easy to use.
Easy to navigate site and had the product I needed
Very satisfied with the purchase. Exceeds expectation.
- Visit Website
- Ithaca, MI, United States
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Business Highlights
- Made in America
- Custom and Ready Made Picture Frames
- Design Your Own Custom Frame
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neil. Thank you for the feedback, but very sorry to hear you were disappointed in the quality. Can you send us an email at sales@frameusa.com with what the quality issues were? We would be happy to issue replacements or help however we can. Thank you!