FreedomPop

I got suck in on freedompop they charge me 118.00 dollors, they stole my money no services, and have no one to get it back into my account? Watch out for scammers they are out there? Just got stck with the box. Doris

Seriously sucks, bought a new sim card on eBay for $5 and can't even activate. Their site doesn't even load up and tried to use their app and to activate and it don't do anything.

Poor phone service (at one point I wasnt able to make calls) but great texts as long as you don't send photos. My friends are telling me that sending them pictures through their port has ruined their phones. They also take advantage of your account and don't inform you of changes or charges. I went from 500mb to 300mb to 200mb without warning. I'm not sure how long they will be able to carry on this way, but it doesn't seem like long. I guess for free they think people will put up with it.

I have used FP for several years with no problem. In February ordered a new phone from them. After almost 4 weeks the phone wasn't shipped so I asked for a refund. They said I had canceled the account and they didn't have to refund the almost $300. I complained to them and to my credit card company. My CC company reversed the charge on 03/02 and 3 days later (03/05) FP changed their mind and refunded the purchase less some bogus $10 fee.

I thought it was over and my CC company would reverse the the reversal and all would be good. But not so fast. Today (March 15) FP send me an email and said they had canceled my old account. This bricked my old phone about half way through an annual account which cost about $80.

So they cheated me out of about $50 and I don't have my old phone because they didn't ship a new phone I had ordered.

We've been with Freedompop for a few years and it has proved to be a great value!
They offer a wide variety of GSM and CDMA devices/services. They're designed for customers who use little data, but their services have helped me during power outages and car trips, where my home wifi was not available.

Will never have anything to do with FreedomPop again. This company is the most incompetient amount of idiots that you could ever deal with. First they are not US based, you talk to someone that has 1/2 broken english. Their whole scam is to try to sell you a device that is used and then when you get it the device isnt even activated. If you have a suite number or an Apt number, don't bother ordering it. These morons will purposely not put the suite or apt number on the package causing the item to be sent back to the stupidity this company does. Then when you call them they give you the run around. The second they find out that your a customer, they blow you off immediately. To talk to their 1/2 moronic support they want to charge you another $8 just to talk to someone that will blow you off again. Do yourself a favor stay clear from these cons!

I have had no phone service for a week now, because the LG Viper that FreedomPop sold me started to malfunction. It constantly cycles through 3 startup screens but never goes to the homepage, and the phone badly overheats with this happening. Factory reset doesn't fix. They told me that if I don't buy another junky phone, I will lose my plan, friends, and number. They refused to transfer my service to a SIM. I'm not going to buy another FP phone because the customer support is nonexistent at best. No legitimate carrier tells you that you MUST buy another junky malfunctioning phone instead of just transferring your service to a new SIM, as I requested.

Hi,

I did not have a good experience with freedom pop. I wish I would have set up cable through a known service. Freedom pop stole money from me. Freedompop constantly charged my debit card even when I turned off automatic reload. I could not cancel service with them online or by calling. I had to contact my bank to block them from my account. When I turned my hotspot off and didn't use the service I still got charged. I don't trust this company and wouldn't recommend it. I could never get a live person on the phone. I believe this company is a scam and wouldn't recommend them.

Freedompop is truly a revolution in phone service. No longer does one have to sign up for a 2 year contract and stuck paying $40+ every month. Instead, you get absolutely free cell phone service. I signed up with freedompop after spending $30 for a Kyocera Hydro Icon phone two years ago and have enjoyed free service ever since. Get the Talkatone app with it and you get unlimited talk/text. Sign up for freedompop friends (google it) and you get 1GB cellular data every month. Wifi data is always unlimited. All this is for free. Needless to say, I am a very happy customer.

People freedom pop is a scram I been trying to get this service to work on my hotspot for almost an year now which was very disappointing they post to offer free service after buying their product before getting it the coverage within my mom area post to be good but never work even calling in for customer service the long hold was very extended wait over an 1 hour after getting a rep dealing with them is like impossible because they will try to get you purchuring more stuff from them I ask for a replacement but could`nt be done without getting an warranty plan is a joke told them why should I pay when it never work before

TERRIBLE! Returned the sim next day, disputed with my bank, and got over it. I'm going back to Page plus! You can't even get freedompop's return address unless you wait and wait and wait after going through the whole mess of trying to get an authorization! Being that I only got the SIM card package in a regular mailing envelope with no other information, I just cut out that label from the Poway address in Poway California, and sent it back to them. I tested to my bank that I did so and I got my refund.