• FreeShipping

FreeShipping

Write a Review

Overview

FreeShipping has a rating of 1.4 stars from 750 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FreeShipping most frequently mention credit card, customer service, and monthly fee problems. FreeShipping ranks 430th among Shipping sites.

  • Service
    128
  • Value
    126
  • Shipping
    97
  • Returns
    98
  • Quality
    109

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.3%
Positive
1
Neutral
0
Negative
18
43
See all photos
How would you rate FreeShipping?
Top Positive Review

“And those checks keep rolling in!”

Ellie B.
11/23/18

I'm doing a lot of online shopping! Recently bought flooring and lighting from wayfair and lumber liquidators and some miscellaneous items from Walmart, etc. Got a $543 rebate check for October. Awesome! The membership has paid for itself many times over! Awesome!

Top Critical Review

“0 STARS DONT DO IT”

Warning I.
9/24/24

This site was advertised to me after I made a purchase, making me believe that there was money to be saved on the purchase I just made. This is not the case. Essentially you have to buy the item through this website (yes, website, they do not have an app). They will charge you $20 to sign up. Since you already made the purchase, there is no money to be saved for you. & then they will charge you $20 again next month. & $20 more the month after that. They only give 10% back so you would have to buy at least $200 worth of stuff from THEIR SITE per month just to break even. 0 Stars.

Reviews (750)

Rating

Timeframe

Other

Reviews that mention popular keywords

bank account (32) membership fee (39) debit card (24) customer service (73) credit card (157)
Thumbnail of user emrisf
Minnesota
1 review
3 helpful votes
  • Send Message
November 15th, 2013

I never joined, and ther in my bank account, they are steeling from me.

Thumbnail of user carlosg16
California
1 review
3 helpful votes
  • Send Message
September 25th, 2013

If it's too good to be true then it probably is, avoid being generally stupid people.

Thumbnail of user mariav146
North Carolina
1 review
11 helpful votes
  • Send Message
April 10th, 2018

Scam! Scam, scam, scam. Scam. Scam. Scam. Scam. Scam... Scam. Scam Scam. Scam. Scam.

Thumbnail of user alicer12
FreeShipping C. – FreeShipping Rep

Hi Maria,

I apologize that you feel this way about our program, however I would certainly be happy to assist you with any questions you have about your account. Please reach out to me directly at Help@FreeShipping.com and reference Customer Loyalty #A114.

Thanks!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Subscription shopping service for which you pay a fee to get rewards, free shipping and other services from member websites.

Company Representative

Thumbnail of user alicer12
FreeShipping C.
Customer Service Representative
Typically does not respond to reviews

How do I know I can trust these reviews about FreeShipping?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FreeShipping?