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Here’s what consumers have asked with answers from FreeShipping staff and previous consumers.
Hi Kalia, I would be happy to help you with this. I will need some of your information so I would much rather handle this off of here. Can you email me directly at mprocaccini@FreeShipping.com or call me at 860.358.9198 x237. If you would rather call toll free you can call 1-800-515-9185. Thanks!
Freeshipping.com strives to resolve any issues members have. Just contact us as customerservice@freeshipping.com. Thank you KellyT
What's so dishonest about it? I am a regular subscriber and can easily recover my subscription fee many times over.
Hi, yes, even if you cancel within your trial your rebate will still be processed. If you have any questions please feel free to reach out to me directly at Help@FreeShipping.com. Thanks!
Hi, I'd be more than happy to cancel and refund your account for you. Please contact me directly at Help@FreeShipping.com. Thanks! Mike FreeShipping.com Customer Service Manager
Hi Deborah, I can't locate your account using the information given here. Can you please email me directly at Help@FreeShipping.com? Thanks!
Hi Michelle, unfortunately I can't locate your account using the information here. Can you please reach out to me directly at Help@FreeShipping.com?
Please tell us which number you tried to use. I called them more than once when I was a member, and all the numbers worked. They gave me one number to use specifically to cancel. I am out now and using a tablet but will give you all the numbers when I get home later today. You can also cancel very easily through the website. Just click "Help" and the option will show up. I will be back later with the numbers. This turned out to be a good, honest website and has gotten so many unjust bad reviews that I want to help when I can.
Melody, Congratulations on at least attempting to learn about this Company and its service before signing up - great advice for all consumer decisions. I would advise you to carefully read the comments on this site to get a flavor on the cost and benefits of FreeShipping.com to see if it is right for you. I think for most people, it is such a hassle, it is not worth it, and such a hassle to cancel, and if you don't, the billing of your credit card will continue forever until you do. That's what happened to me, so for me it wasn't worth it. Good luck on your decision.
