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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 2,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 82.6%
Positive
1,968
Neutral
93
Negative
323
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16,527 reviews

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How would you rate Flagship One Inc?
Top Positive Review

“Ecu arrived on time and worked perfectly.”

Andrew P.
11/17/24

The ECU that I ordered arrived on time in excellent condition. Being preprogrammed was a bonus, and it had no flaws. Email correspondence for the entire process was appreciated. Overall great customer service.

Date of experience: 11/7/24
See positive reviews
Top Critical Review

“Poor Service!”

Shawn A.
10/23/24

Ordered ECM for 2013 Chevy Equinox on 9/28/24. Received it a few days later and tried to install. It was not Plug and Play as stated. Had to call 3 different times for instructions to program key. Kept getting wrong instructions. Have called multiple times because it would not work and was given the same information every time. They are dragging their feet with an answer on what to do! I finally called today and said I want a refund! The Rep said I had to pay shipping and a charge of $85. I told her I am not paying anything to return a part that I was assured was going to work! When you have to call a company so many times because the part isn't working, it should not be my responsibility to pay anything! The Rep did send a prepaid label to return and if I don't receive my full refund, I will be making calls to the Attorney General's office. This is not great customer service by making me responsible for a guaranteed part! I wouldn't recommend this company to anyone!

Date of experience: 10/13/24
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Reviews (2,971)

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Reviews that mention popular keywords

customer service (356) account manager (58) vin number (43)
Thumbnail of user juanc940
California
1 review
0 helpful votes
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August 18th, 2023
Verified purchase
• Updated review

The best place to buy ecm very handy full and quality products

Date of experience: August 18, 2023

The best place to buy ecm
July 27th, 2023
Verified site experience
• Previous review

Date of experience: July 27, 2023

The best modules repair
May 6th, 2022
Verified site experience
• Previous review

Date of experience: May 6, 2022

Thumbnail of user harolds184
Washington
1 review
4 helpful votes
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December 1st, 2019
Verified purchase

Third time I used you company, 2 failures in 3 orders, Your product will be a last resort for me.

Date of experience: December 1, 2019

Thumbnail of user sansar
India
1 review
1 helpful vote
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September 1st, 2020
Verified purchase

Top class service and best prices around, very friendly staff. Will definitely recommend.

Date of experience: September 1, 2020

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Thanks so much for your kind words. They really mean a lot to us!

Thumbnail of user keesb18
Netherlands
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Zeer goede communicatie, alles goed geregeld en door de nieuwe geleverde ECU probleem:-)

Date of experience: April 28, 2024

Thumbnail of user michaell6971
Minnesota
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

...

Date of experience: May 8, 2024

Thumbnail of user jorger1032
Texas
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Muy amable el servicio al cliente. Dejfjfkxxxkxjddkfiddkfkfkf

Date of experience: November 11, 2024

Thumbnail of user jorgea98
Florida
1 review
3 helpful votes
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April 8th, 2019
Verified purchase

Buenas tarde. Les compre una computadora para mi chrysler stratus motor 2.5 año 97. Ya la instale y no funciono, como yo soy mecanico detecte que no había inpulso de corriente en la bobina tampoco en los inyectores. ( le instale otra computadora y el carro prende pefectamente, quiere decir que la que ustedes me vendieron esta dañada) como hago para hacerla llegar a ustedes para una reposision gracias

Date of experience: April 8, 2019

Thumbnail of user giovannis34
Italy
1 review
1 helpful vote
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April 11th, 2019
Verified purchase

Solo grazie al lavoro svolto da loro sono riuscito a rimettere in moto la mia macchina, una jeep wrangler, con un problema all'unità di controllo, ferma da quasi un anno, grazie a loro in venti giorni mi hanno risolto il problema.
Il loro lavoro è stato ottimo.

Date of experience: April 11, 2019

Thumbnail of user lannyl14
Texas
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

A++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: April 2, 2024

Thumbnail of user louisc660
Canada
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Facile a installer et a programmer aucun bogue si j ai besoin d un autre je ferai appel a vos service.

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Bonjour Louis, nous sommes ravis d'apprendre que notre produit correspondait à vos attentes. Merci d'avoir choisi Flagship One et pour votre commentaire positif.

Thumbnail of user rafaelp198
Washington
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Me ha funcionado
Y se ha adaptado al auto
Me gustaría tener más detalles en otra compra que nesecito

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Rafael, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.

Thumbnail of user ibrahimm122
Saudi Arabia
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

من خلال تجربتي أنصحك اخي العزيز بالشراء منهم وبقوة وذلك لمصداقية الموقع والعاملين فيه وجودة منتجاتهم وبرامجهم المطابقة للمعايير الدولية

Date of experience: February 12, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

مرحبًا، شكرًا جزيلاً لك على ثقتك في شركة Flagship One Inc. ونتطلع إلى القيام بمزيد من الأعمال معك!

Thumbnail of user harryr430
Washington
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Estoy en prueba de mi pieza. Ha funcionado bien. Hasta el momento han sido muy responsables y comunicativos.

Date of experience: February 8, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hola Harry, nos complace saber que estás satisfecho con nuestro servicio y nuestra comunicación. Gracias por elegir a Flagship One.

Thumbnail of user michaelj3472
Arkansas
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

ᚦᛁᛊ᛫ᛁᛊ᛫ᚨ᛫ᚷᚱᛖᚨᛏ᛫ᛟᛈᛈᛟᚱᛏᚢᚾᛁᛏᚢ᛫ᛏᛟ᛫ᛖᚲ‍ᛊᛈᛚᚨᛁᚾ᛫ᚺᛟᚹ᛫ᚷᚱᛖᚨᛏ᛫ᛟᚠ᛫ᚨ᛫ᛈᚱᛟᛞᚢᚲᛏ᛫ᚦᛁᛊ᛫ᚲᛟᛗᛈᚨᚾᚢ᛫ᛗᚨᚲᛖᛊ.᛫ᛁᛏ'ᛊ᛫ᛈᛚᚢᚷ᛫ᚨᚾᛞ᛫ᛈᛚᚨᚢ,᛫ᛊᚢᛈᛖᚱ᛫ᛖᚨᛊᚢ᛫ᛏᛟ᛫ᚢᛊᛖ.᛫ᛁᚠ᛫ᛁ᛫ᛖᚹᛖᚱ᛫ᚾᛖᛖᛞ᛫ᚨ᛫ᛖᛜᛁᚾᛖ᛫ᚲᛟᚾᛏᚱᛟᛚ᛫ᛗᛟᛞᚢᛚᛖ,᛫ᛁ᛫ᚷᛖᛏ᛫ᛟᚾᛖ᛫ᚠᚱᛟᛗ᛫ᚦᛖᛗ.

Date of experience: October 20, 2023

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Your 4-star rating is duly recognized Michael! Contact us for concerns.

Thumbnail of user danield2736
Mexico
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Me entregaron mi paquete antes de lo esperado exelente calidad 100% recomendado

Date of experience: February 15, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Daniel, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!

Thumbnail of user adamg1279
South Carolina
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Good……………………………………………………………………………………………………………………..

Date of experience: February 12, 2024

Thumbnail of user randyd679
Alabama
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

Helpddvtr dffgg ddftg dffgg dgttg frggy frfggg dfty drtty

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.

Thumbnail of user marcelinog14
California
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Llego antes del tiempo y todo funciono perfectamente

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

¡Hola Marcelino, nos alegra saber que recibiste tu pedido antes de lo esperado y que todo funcionó perfectamente! ¡Gracias por elegirnos!

Thumbnail of user manuels369
Chile
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

Estoy muy conforme con el producto. 100% recomendados.

Date of experience: February 7, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Your satisfaction and trust are our top priorities – thank you for the glowing review Manuel!

Thumbnail of user qubecc
Canada
1 review
0 helpful votes
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March 20th, 2023

Des pcm pas bon, rebours pas votre argent 1001 excuse de pas remettre vos sommes d'argent dès fraudeurs seulement

Tip for consumers:
Don't buy anything from them or lose your money with à bad an used product from them

Products used:
New pcm from dealer

Service
Value
Returns
Quality

Date of experience: March 20, 2023

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not have a positive experience with our business. We value your honest opinion and will use your feedback to improve our services and provide a better experience for our customers. We would love the opportunity to make things right, so please contact us at admin@fs1inc.com with more details about your experience. Thank you again for your feedback.

Thumbnail of user maninrei
DO
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Muy atentos y excelente comunicación. Un servicio de calidad.

Date of experience: December 11, 2023

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

We are so happy to know that you had such a great experience with us. Thank you for trusting Flagship One Inc.

Thumbnail of user michaels13019
Ohio
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

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Date of experience: April 30, 2024

Thumbnail of user choicea1
North Carolina
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Great customer service. Great customer service. Great customer service. Great customer service.

Date of experience: April 29, 2024

Thumbnail of user williamk2823
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

Date of experience: April 28, 2024

Thumbnail of user douglasw1075
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Date of experience: April 27, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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