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Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,592 reviews
This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.
My ecm that I purchased from flagship programming was not right. I have to have my vehicle towed and I a shop and have to have them program my ecm. Could've just did that from the beginning. What a waste
Estoy en prueba de mi pieza. Ha funcionado bien. Hasta el momento han sido muy responsables y comunicativos.
Date of experience: February 8, 2024
ᚦᛁᛊ᛫ᛁᛊ᛫ᚨ᛫ᚷᚱᛖᚨᛏ᛫ᛟᛈᛈᛟᚱᛏᚢᚾᛁᛏᚢ᛫ᛏᛟ᛫ᛖᚲᛊᛈᛚᚨᛁᚾ᛫ᚺᛟᚹ᛫ᚷᚱᛖᚨᛏ᛫ᛟᚠ᛫ᚨ᛫ᛈᚱᛟᛞᚢᚲᛏ᛫ᚦᛁᛊ᛫ᚲᛟᛗᛈᚨᚾᚢ᛫ᛗᚨᚲᛖᛊ.᛫ᛁᛏ'ᛊ᛫ᛈᛚᚢᚷ᛫ᚨᚾᛞ᛫ᛈᛚᚨᚢ,᛫ᛊᚢᛈᛖᚱ᛫ᛖᚨᛊᚢ᛫ᛏᛟ᛫ᚢᛊᛖ.᛫ᛁᚠ᛫ᛁ᛫ᛖᚹᛖᚱ᛫ᚾᛖᛖᛞ᛫ᚨ᛫ᛖᛜᛁᚾᛖ᛫ᚲᛟᚾᛏᚱᛟᛚ᛫ᛗᛟᛞᚢᛚᛖ,᛫ᛁ᛫ᚷᛖᛏ᛫ᛟᚾᛖ᛫ᚠᚱᛟᛗ᛫ᚦᛖᛗ.
Date of experience: October 20, 2023
Your 4-star rating is duly recognized Michael! Contact us for concerns.
Me entregaron mi paquete antes de lo esperado exelente calidad 100% recomendado
Date of experience: February 15, 2024
Hi Daniel, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
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Date of experience: February 10, 2024
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
Llego antes del tiempo y todo funciono perfectamente
Date of experience: February 10, 2024
¡Hola Marcelino, nos alegra saber que recibiste tu pedido antes de lo esperado y que todo funcionó perfectamente! ¡Gracias por elegirnos!
Estoy muy conforme con el producto. 100% recomendados.
Date of experience: February 7, 2024
Your satisfaction and trust are our top priorities – thank you for the glowing review Manuel!
Des pcm pas bon, rebours pas votre argent 1001 excuse de pas remettre vos sommes d'argent dès fraudeurs seulement
Tip for consumers:
Don't buy anything from them or lose your money with à bad an used product from them
Products used:
New pcm from dealer
Date of experience: March 20, 2023
Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not have a positive experience with our business. We value your honest opinion and will use your feedback to improve our services and provide a better experience for our customers. We would love the opportunity to make things right, so please contact us at admin@fs1inc.com with more details about your experience. Thank you again for your feedback.
Muy atentos y excelente comunicación. Un servicio de calidad.
Date of experience: December 11, 2023
We are so happy to know that you had such a great experience with us. Thank you for trusting Flagship One Inc.
Could not get a diagnosis for Limp mode and replaced every part suggested by every garage. Same problem. Got diagnosis and needed ecm unit. They no longer make these for my car. Nissan could not locate one either. I found flagship and called. Not only did they have one but they programmed it to my VIN number. Came in within a couple days and was simple plug and play! My car is like a new one with all the new parts lol. I had deadlines and even made those by buying from flagship. Customer service was incredible. Will refer to everyone especially the ones with dreaded Limp mode in nissans.
Date of experience: November 27, 2024
We have had 2 defective computers out of 4 we have bought. After waiting basically 1 1/2 weeks for the 1st computer to arrive, then have it fail, then we have to deal with tech support, which could be 1 to 2 days per e-mail communication, then us having to wait for postal to get defective back to you, then again wait for tech to test it and determine it needs to be replaced and then when we ask to have it shipped priority, like overnight UPS, It comes post office which takes another week. All in all it can take up to 2 months or more from start to finish to get the car repaired and back to the unhappy customer, who can only yell at me. Now, I cannot blame the phone or sales people who have done everything to help us, but their hands are tied because of company policy. In my business, my come back with problem customers come first.
Tip for consumers:
Also me having to pay a core charge that the customer does not pay. When we send the core back to you we should get the core refund sent to us and not an in store credit. now you are taking money out of my business. IF, I never order another computer from you I never receive my core deposit back. Companies that have this in store credit policy usually do not get any further business from me. I should of been made aware of this at point of sale.
Products used:
Rebuilt computers for cars
Date of experience: December 16, 2024
When I received my ecm, and installed it the check engine light and traction control light both came on. There were codes for corrupt or not programmed files. Had to pay another 100 bucks to have the ecm reprogrammed to fix the issue and got no response from flagship one.
Date of experience: December 16, 2024
The order process was simple and just requires the vin number and a payment. Unfortunately from there, it took a long time to process and ship the oder and I waited for nearly 2 weeks with my car sitting in the workshop and the mechanic calling me every day to ask when I'm taking the vehicle out.
I would still recommend this business and am happy with how the car is running with the new unit.
Date of experience: December 16, 2024
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree.
I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new!
Thanks for a great product and service!
Date of experience: December 16, 2024
Smooth and seamless transition! Computer wasn't exactly brand new, but the updated functionality was an overall plus! As expected, the car initially ran pretty rough for about an hour before finally settling down to lower rpm's! I allowed it to idle for some time in the driveway before testing it out on the road! 1 month into it, so far so good!
Date of experience: December 16, 2024
Great customer service. Great customer service. Great customer service. Great customer service.
Date of experience: April 29, 2024
It was super slow process, it took a month to get the part. No communication between program department and customer service. Customer service was in contact without any help, just waiting for programming.
Date of experience: December 16, 2024
My old spare truck refused to start. The problem was diagnosed as a dead control module. My mechanic recommended Flagship One. I ordered the part, it came, got installed, and solved the problem. I am satisfied.
Date of experience: December 16, 2024
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Date of experience: April 27, 2024
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Date of experience: February 7, 2024
Your time in leaving us a positive review is greatly appreciated – thank you Rob!
None confrontational!
None confrontational!
None confrontational!
Date of experience: February 13, 2024
Glad to know about your positive experience with us. Thank yo so much for trusting Flagship One Inc!
Hopefully it is fully. Programmed!
Date of experience: October 9, 2023
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hola Harry, nos complace saber que estás satisfecho con nuestro servicio y nuestra comunicación. Gracias por elegir a Flagship One.