• Bookmark

    Flagship One Inc

Flagship One Inc

Write a Review

Overview

Flagship One Inc has a rating of 4.1 stars from 3,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
330
View ratings trends

Instant Feedback

16,662 reviews

96
See all photos
How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
See positive reviews
Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
See critical reviews

Reviews (3,041)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user ruffinga
Wisconsin
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

The computer we needed was available, the updates for shipping along the way were spot on. Best of all the computer worked without needing more expensive programming.

Date of experience: November 7, 2024

Thumbnail of user maryp6045
Missouri
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

I am very satisfied with Flagship One Inc. They had the Brain for my Van, programed it and sent it to me and it is working perfect.

Date of experience: December 11, 2024

Thumbnail of user geraldf1032
Puerto Rico
1 review
0 helpful votes
  • Send Message
December 6th, 2024
Verified purchase

Excellent communication.At all times they kept communicating and letting the status of the order be known.

Date of experience: November 26, 2024

Thumbnail of user lancec375
Kansas
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

I got the exam for my 08 f150 with keys already programmed. I took the keys to the local locksmith and asked him to cut them to match my old key. He did and they both worked. Great experience.

Date of experience: November 10, 2024

Thumbnail of user eduardoj72
Texas
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase
• Updated review

From the moment I placed the order to the time I received the item I received Excellent service and a timely delivery. Will definitely shop at Flagship One Inc. again

Date of experience: November 7, 2024

Had no problem placing order
September 11th, 2024
Verified site experience
• Previous review

Date of experience: September 1, 2024

Thumbnail of user johnm15015
Illinois
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase
• Updated review

I was told the part was ready to ship but then I was told no it didn't pass inspection and another part was being fixed, finally I got the part and so far it has been doing ok.

Date of experience: November 7, 2024

Hate to find this part
September 5th, 2024
Verified site experience
• Previous review

Date of experience: August 26, 2024

Thumbnail of user miked4298
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

I have bought several ecu in the past that where not programmed properly for the vehicle vin that I supplied
This one was perfect
Truck is back on the road with no issues

Date of experience: November 7, 2024

Thumbnail of user latricej32
Florida
1 review
0 helpful votes
  • Send Message
December 2nd, 2024
Verified purchase

Works efficiently, Good product that makes my car run smoother, Will definitely use them for any future references as well as recommendations.
SIMBIATU T.

Date of experience: November 22, 2024

Thumbnail of user rickyk191
South Carolina
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Easy to find computer that I needed for my vehicle. Everything worked with the programming,did not even need to reprogram my keys. Vehicle started right up

Date of experience: November 7, 2024

Thumbnail of user jamesr8442
Tennessee
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Flagship one is the best company to purchase from,if you provide the correct information regarding your purchase it will be programed correctly for your vehicle

Date of experience: November 7, 2024

Thumbnail of user stevene1753
Georgia
1 review
0 helpful votes
  • Send Message
November 18th, 2024

O k i'm not the smartest person in the world but when you order a $1000.00 computer (ECM) and now I have the 3rd ECM from Y'all and it want even communicate with the car and I've asked several times for a sinor manager to call me regarding these issues no is willing to take the time to follow-up, the only follow-up I get is an email to fill out a RMA form.

Products used:
Car computer

Service
Value
Shipping
Quality

Date of experience: November 8, 2024

Thumbnail of user stephenj2075
Florida
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Car runs so damn much better thank u guys so much. Not a code in it running like it should it wouldnt do 70 mph but she runs on the highway with the rest now

Date of experience: November 7, 2024

Thumbnail of user judyw2618
New York
1 review
0 helpful votes
  • Send Message
November 18th, 2024
Verified purchase

My Experience was GREAT! My contact person was Conrad Russell. I liked it that You dealt with 1 person throughout your processing of information and ordering and getting repairs. Everyone I delt with was so Friendly! I had HIGH Hopes that the Company would do as they claimed 100% satisfaction or your $ back! After the computer was refurbished and back in the car, it ran for 168 miles before the computer started acting Up and things started going Wrong that had NEVER been a problem before and stemming back to the computer! My mechanic said since they weren't Local that it was a slim chance of them fixing it correctly! I had such HIGH Hopes things would be Right since the 100% guarantee and everyone was so GREAT dealing with! Conrad was GREAT 😊 Now things aren't so GREAT 😔. If the repair had been like the customer service my rating would be 5 but the computer is acting Up in ways it had NEVER Done before being refurbished and it's SAD. 😔

Service
Value
Shipping
Quality

Date of experience: November 8, 2024

Thumbnail of user marleneh426
Canada
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

I looked everywhere for the part I needed for my older motorhome. Couldn't find it anywhere. Finally I got it through Flagship One. Delivery was very efficient. Thankyou.

Date of experience: November 7, 2024

Thumbnail of user patrickm4444
Illinois
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Yall were very responsive and kept me updated on my order and asked if it worked after I received and installed very happy with my experience will use again if I need to

Date of experience: November 7, 2024

Thumbnail of user donaldw2489
Wisconsin
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

Took 2 weeks to ship and wasn't programmed to my vin number after giving u guys my number to program it

Date of experience: December 7, 2024

Thumbnail of user mariom1072
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

I've been buying quite a few ECM's and FICM's for a few years and they have been knowledgeable with new and older vehicles I still and will continue buying from them because the level of comfort when I buy their products is been nothing but the best and at a reasonable price and I've seen the more I buy the better the prices

Date of experience: November 7, 2024

Thumbnail of user jeffs5280
Washington
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

Very helpful and provided all the information I needed to get my ECU ECM.the process was very smooth and I was informed during the process of its reprogramming and shipment! Thanks

Date of experience: November 10, 2024

Thumbnail of user sams3140
Virginia
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

This carburetor is not a direct fit...the oem throttle cable is not applicable to this carb so and extra purchase is required and no mention in the listing

Date of experience: November 7, 2024

Thumbnail of user hannahh1240
Washington
1 review
0 helpful votes
  • Send Message
November 23rd, 2024
Verified purchase

VERY EASY TO NAVIGATE, QUICK PROCESSING. Communication top notch! I really appreciate being kept in the loop on every step of the process. Would 2,000% recommend this company!

Date of experience: November 13, 2024

Thumbnail of user williamr5877
Kansas
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Product worked as is should and was sent in a timely manner. Customer service was easy to work with and website was easy to use. Would reccomend to anyone needs a ecu.

Date of experience: November 7, 2024

Thumbnail of user charlesr3836
Florida
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Flagship One representative was very helpful in finding the part in needed. Once I received the part I installed it and the car that hadn't started in 3 years started right up!

Date of experience: November 7, 2024

Thumbnail of user salvadorg183
Puerto Rico
1 review
0 helpful votes
  • Send Message
November 20th, 2024
Verified purchase

Easy and various ways (email, WhatsApp and by phone) to get an appointment and courteous service made it very easy to get the service that I was looking for!

Date of experience: November 10, 2024

Thumbnail of user jearldp
Arizona
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

Lost the keys and ecu couldn't clear codes. Changed the ecu and had keys you sent cut followed the instructions and they worked great. Thanks for the help and advice.

Date of experience: November 7, 2024

Thumbnail of user ginon12
Texas
1 review
0 helpful votes
  • Send Message
November 22nd, 2024
Verified purchase
• Updated review

They are always willing to help and answer any questions. I have bought at least a dozen units from them without any issues.

Date of experience: November 12, 2024

Very good!
December 20th, 2023
Verified site experience
• Previous review

Date of experience: December 20, 2023

Always good
December 15th, 2023
Verified site experience
• Previous review

Date of experience: December 15, 2023

So far so good!
July 19th, 2023
Verified site experience
• Previous review

Date of experience: July 19, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

How do I know I can trust these reviews about Flagship One Inc?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Flagship One Inc?