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Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.
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16,656 reviews
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
Easy to change out and started right up. Definitely worth the investment, even though it wasn't the problem.
Date of experience: November 19, 2024
Easy to order, double checked with me for correct requirements, when I received the order it was completely plug and play. Still working great!
Date of experience: November 11, 2024
Gave information ecm and keys showed up on time. Had keys cut I install was worked perfectly
Date of experience: December 21, 2024
I ordered a new computer brain for my old truck, it only took about a week all total and very reasonably priced also. Would order from them again.
Date of experience: November 10, 2024
Ended up not placing order as customer decided to not repair vehicle but response, knowledge and pricing was great.
Date of experience: November 11, 2024
Took a while to get my part, but when I did, I plugged it in and it worked perfectly, in my case, I didn't even need to program the keys, everything worked as it should.
Date of experience: November 7, 2024
The only complaint I have is not-so-gteat communication.
Shipping was acceptable and the module worked fine.
Date of experience: November 22, 2024
My PCM was broken so bought a replacement here. Was skeptical but it has been 2 months and working great!
Date of experience: November 10, 2024
Kirsten well very knowledgeable and helpful throughout my purchase I would like to thank her for her great customer service
Date of experience: November 10, 2024
We ordered an ECU for an older Toyota Camry that is discontinued from the manufacturer and FS1 was able to provide us with the correct ECU and it worked perfectly. We will continue to use FS1 in the future for our ECU needs. Thanks FS1!
Date of experience: November 7, 2024
TOOK ABOUT 30 DAYS AFTER ORDERED PLUS 4 OR 5 PHONE CALLS AND MUTLIBLE EMAILS AND TWO OR THREE WEEKS AFTER MONEY CLEARED THE BANK BEFORE I RECEIVED MY ECM. I ORDERED 3 WEEKS BEFORE THANKSGIVING AND RECEIVED IT 5 DAYS AFTER TURKEY DAY.
Date of experience: November 3, 2024
Sale person was polite, knowledgable about get me the right part I needed. The part arrived early than I was quoted. The rebuilt part I recieved fixed my problem. Thanks again.
Date of experience: November 7, 2024
Worked as it should. Customer service is great also,I had a question and they answered it very helpful
Date of experience: November 10, 2024
Worthless service. Parts aren't bad but the people making them are beyond incompetent. And making a character limit on reviews is dishonest.
Date of experience: November 12, 2024
Several pins on the last ECM that I received were bent over. I was able to straighten them and install. Other than that, worked as expected.
Date of experience: November 9, 2024
When I was looking for another ECM you wanted 3 times the amount than you did for the second one and you gave me a store credit instead of sending me a refund
Date of experience: November 11, 2024
I've purchased 2 pcm's for separate vehicles and they've both worked as if they were the originals. Plug and play, I had to do nothing extra.
Date of experience: November 7, 2024
We needed a PCM that was no longer available to get this ambulance back on the road. The service, Shipping, and price were all great.
Date of experience: November 7, 2024
From when I first started to now the service has greatly improved. The delivery time is shorter and they keep you informed with e-mails
Date of experience: November 7, 2024
Had issues with new ecu, they would not respond to emails after purchase, also my cc number was stolen a few days after could suspicious?
Date of experience: November 7, 2024
They were Very polite And delivery was fast, but most importantly it works great,my mechanic was surprised at low cost.
Thank You
Date of experience: November 7, 2024
We are a shop. It's my third computer and have not had a problem. Honest people.
Date of experience: December 17, 2024
Ordered a PCM fora 2010 Dodge Journey 2.4L with transmission shift problem, code P0755 which we diagnosed to problem with PCM. When we received PCM it would only shift 1,2,3 but not overdrive. We had to send PCM back to have it reprogrammed which took 3 weeks. PCM worked for about 1 month and then again stopped shifting in to overdrive again. We sent PCM again back to Flagship for repairs and they sent it back 3 weeks later and we installed it an now transmission does not work at all. Call Flagship and they said nothing is wrong with PCM. After further diagnostic we decided to try a different re-builder and installed their PCM and everything works normal again. When we tried to tell Flagship the problem and asked for a different PCM we were told that it would cost us any further warranty. It appears they are not interested in taking care of their customers even when their customer is completely qualified to properly diagnose the problem. They have not even offered to refund the cost of their defective part. I have been a California Star rated Smog Tech since 1984 and have been in my own business 38 years. I will not recommend this company for anything. Argonaut Automotive
Date of experience: November 8, 2024
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
