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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
329
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16,656 reviews

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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,040)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user omarp204
Washington
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

When they say " Plug & Play " that's exactly what they mean. Best ever!

Date of experience: December 16, 2024

Thumbnail of user tysonm112
Kentucky
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

I've bought several computers and had no issues with installs thank you flagship

Date of experience: December 17, 2024

Thumbnail of user jessed1142
California
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

The staff was excellent! Handled everything very professionally.

Date of experience: December 17, 2024

Thumbnail of user rhettj13
Washington
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Plugged in started right up haven't had a problem since everything worked

Date of experience: December 17, 2024

Thumbnail of user denisa146
California
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Great company to work with. I own a business been dealing with them for the last few years always great people to deal with and willing to help

Date of experience: November 12, 2024

Thumbnail of user joeh3259
Oregon
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Product was used and painted. Tabs were broken off. Was able to get the unit connected but was very difficult.
Update: Ended up sending the unit back for replacement. Took a couple weeks for the exchange but the pcm works great!

Date of experience: January 10, 2025

Thumbnail of user carlas1141
Puerto Rico
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Fast delivery, and Services. Great product all as expected when received.

Date of experience: December 16, 2024

Thumbnail of user dennish2604
New York
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Quick shipping great service would definitely do business with again

Date of experience: December 16, 2024

Thumbnail of user allens1030
Canada
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Havent installed yet but getting the order was quite painless

Date of experience: December 16, 2024

Thumbnail of user johna8503
Massachusetts
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Thought was definitely plug and Play excellent experience with this company

Date of experience: December 16, 2024

Thumbnail of user markb8873
California
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Electronic module purchased was flawless. Works perfectly.

Date of experience: December 16, 2024

Thumbnail of user kentk282
Washington
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Parts quick and proper fit! I don't have 50 total characters!

Date of experience: December 16, 2024

Thumbnail of user jeningsf
Mississippi
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Great experience. Everything worked fine. Would buy again.

Date of experience: December 16, 2024

Thumbnail of user paulb7865
North Carolina
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Was Easy to accomplish the services transfer and they even found a value add on my services to save me additional money without me asking for it.

Date of experience: November 7, 2024

Thumbnail of user estebanm152
New York
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Thank you for sending me on time it works perfect I will recommend it to all my friends. Thank you once again.

Date of experience: November 11, 2024

Thumbnail of user jimmyc766
Georgia
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Very professional and knowledgeable and a quick response everything was quick and painless so far. Thanks, I am amazed at the ease of the process.

Date of experience: November 11, 2024

Thumbnail of user gustavob159
California
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Excellent service, I found the module I needed for my car. I'm a customer from Mexico.
Good service and delivery.

Date of experience: November 9, 2024

Thumbnail of user conniepaynecc
GB
1 review
0 helpful votes
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November 20th, 2024

Not programmed with vin internal fault pcm we are in uk very bad customer service not as advertised very disappointed with this company

Products used:
going to order from ford

Service
Value
Shipping
Returns
Quality

Date of experience: November 10, 2024

Thumbnail of user samuelb1696
Oklahoma
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

The ECM/PCM is not usable.

*******742 my number

The car is at chads auto shop +1 *******335 He has used yall before. Help make this right

Date of experience: November 11, 2024

Thumbnail of user marquesc12
Pennsylvania
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I have been in the Automotive industry for over 50 years. I never saw a Automotive business take so much time rebuilding a part as FLAG SHIP. NEVER AGAIN

Date of experience: November 8, 2024

Thumbnail of user rickies65
Georgia
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Everything was plug and play just as you promised! I will definitely recommend you to friends and keep you in mind for all my future needs!

Date of experience: November 7, 2024

Thumbnail of user stever3559
Washington
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Great experience getting the new part and install. Had to return the part for a new one, which was a process but overall worked out.

Date of experience: November 10, 2024

Thumbnail of user benh1907
Mississippi
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Easy to find the part I needed. Customer service was great and no issues with the new ECM so far.

Date of experience: November 22, 2024

Thumbnail of user kellyg2402
Oklahoma
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

I never received an order confirmation, or receipt of purchase, or order status communication. This is the 1st email I've received about my order.

Date of experience: November 10, 2024

Thumbnail of user scotte1933
Canada
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Took a long time and to many long distant phone calls so became expensive with the difference to canadian dollar and phone bill cost a lot

Date of experience: November 10, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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