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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
329
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16,656 reviews

96
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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,040)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user michaels18907
Maryland
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

I told him what I needed and they had no problem and setting it up and sending it to me. I really appreciate that.

Date of experience: November 10, 2024

Thumbnail of user keithj1458
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

SOLD BAD PCM THEN WOULDN'T STAND BEHIND IT. MESSED CUSTOMER AROUND FOR MONTH AND A HALF. FINALLY SENT THEM TO DEALER FOR PCM REPLACEMENT FIXED CAR LOST CUSTOMER. AND SO DID YOU

Date of experience: November 8, 2024

Thumbnail of user tommysd
North Carolina
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Just took to long to get it. It took two weeks and that was just to long for my customer to have to wait

Date of experience: November 10, 2024

Thumbnail of user missyw129
Canada
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Quick, easy, customer support was impeccable - everything they said it would be it was! Will use again in the future.

Date of experience: November 7, 2024

Thumbnail of user jamesb14236
North Carolina
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Very nice buying experience. The engine control module worked great. Key programming instructions made it all simple. Thank you

Date of experience: November 10, 2024

Thumbnail of user christopherc4891
Louisiana
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

I tried multiple times with the relearn procedure! But still not starting! Frustrated had to put old ECM back in!

Date of experience: November 10, 2024

Thumbnail of user integritya1
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Ordered a control unit, it arrived quickly with clear installation instructions. It works perfectly!

Date of experience: November 7, 2024

Thumbnail of user lancec374
New Jersey
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Nice easy fast response, got what i needed. Works perfect and i couldnt be happier'',buy here folks you'll be glad you did. I am...thanks

Date of experience: November 7, 2024

Thumbnail of user richards9925
Arizona
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Excellent service fixed car program plug and play straight forward service give vin number they program and send to you way cheaper than shop

Date of experience: November 7, 2024

Thumbnail of user chanw20
Canada
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Not sure if your selling stolen parts or what very disappointing to see your non existent on your customer service side of your company!

Date of experience: November 7, 2024

Thumbnail of user ronaldd2031
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I plugged it in and it worked. They are a legit place. I would use them again way better than a lot of places.

Date of experience: November 7, 2024

Thumbnail of user bobbysp
Idaho
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The email comm. Was good the pcm worked perfectly.
The only downside was it took a few days longer than they originally told me before it shipped.

Date of experience: November 7, 2024

Thumbnail of user richelleo11
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Was able to clear my dashboard and helped my vehicle to perform as it should. Great service. Thank you.

Date of experience: November 7, 2024

Thumbnail of user johnp11389
New York
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Do not hesitate to use Flagship One for pcm services

Fast, efficient, top notch communication!

Excellent service…thank you!

Date of experience: November 9, 2024

Thumbnail of user floydr101
Ohio
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

First time using your company. The part has been installed and I am now using my f250 6.4. It takes 3 hundred miles or so to run through it cycle. Then I will post an update

Date of experience: October 12, 2024

Thumbnail of user marlonc149
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The Toyota ECU came in and it's just a plug and play. I am completely satisfied and the unit matches the original part!… thanks Flagship One!.

Date of experience: November 7, 2024

Thumbnail of user dannyh893
Iowa
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Was very easy to order from and very knowable about the products fast shipping very pleased with the product

Date of experience: November 8, 2024

Thumbnail of user rubeno117
California
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Very professional, friendly and great customer service
She knew the information and was pront to respond to all my questions

Date of experience: November 10, 2024

Thumbnail of user chadb1101
California
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Process was simple and easy and your product is what you say it is and. I will be recommending you guys to averbody

Date of experience: November 12, 2024

Thumbnail of user gracek1048
Ohio
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The part performed great for the car. They took extra time to prepare the part. It was worth the money that I had to spend. Very professional

Date of experience: November 7, 2024

Thumbnail of user johnj6069
Florida
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Transaction was smooth and took about 10 days. The replacement arrived with instructions that worked perfectly.

Date of experience: November 8, 2024

Thumbnail of user robertm14696
Florida
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Communication was exceptional with status notifications every step in the process from order to delivery.

Date of experience: November 8, 2024

Thumbnail of user kevins5931
Michigan
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

They keep you updated on every step of the process your order is going through. Shipped out fast, have always had good luck with their products.

Date of experience: November 8, 2024

Thumbnail of user justink1503
Canada
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Was great experience very helpful part can in no time and I'm in Canada plugged it in and was back on the road

Date of experience: November 7, 2024

Thumbnail of user caroleed11
Arizona
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The PCM I received was not able to be used in my car. The dealership was unable to break through the security codes.

Date of experience: November 7, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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