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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
329
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16,656 reviews

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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,040)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user hallim4
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The car part came very quickly and we had no issues with it working.

Date of experience: November 7, 2024

Thumbnail of user davidw11383
Pennsylvania
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Ordered, programmed, installed back in business... perfection 🙂

Date of experience: November 7, 2024

Thumbnail of user williamm9700
Alabama
2 reviews
0 helpful votes
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November 17th, 2024
Verified purchase

Had the part I needed fast shipping great experience. Thanks

Date of experience: November 7, 2024

Thumbnail of user williamm9699
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

My parts guy at ford dealership informed me about this place very happy

Date of experience: November 7, 2024

Thumbnail of user todds2024
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Good service and communication. Product performed perfectly.

Date of experience: November 7, 2024

Thumbnail of user danielr4838
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Satisfying and easy to get complete. Need a little more available tech support.

Date of experience: November 7, 2024

Thumbnail of user johng11045
New York
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

My mechanic installed in minutes, truck started right up and is still running well.

Date of experience: November 7, 2024

Thumbnail of user armondd5
Alaska
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I had to replace the computer in our 2000 Dodge Caravan. Plug and play just like they said.

Date of experience: November 7, 2024

Thumbnail of user emmanuelf574
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Small delay but it's manageable on my schedule. Most important the part works for me well.

Date of experience: November 7, 2024

Thumbnail of user brianm7084
Idaho
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Product was great at a fair price and solved my check engine light issues.

Date of experience: November 7, 2024

Thumbnail of user thomash5719
Pennsylvania
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Very satisfactory all around.prompt delivery and good quality product.

Date of experience: November 7, 2024

Thumbnail of user robertb15016
Oklahoma
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

They kept us informed and so far it all works. I would recommend them to anyone.

Date of experience: November 7, 2024

Thumbnail of user arnolndd
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

PCM unit was exact as described, plugged it in and my dodge ram started right up. Thank You!

Date of experience: November 7, 2024

Thumbnail of user ronaldh1751
New Jersey
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The computer I received was in working order but was told it's a plug and play tip and the car would run once installed nope it didn't had to have it towed to dealership to have everything reprogrammed

Date of experience: September 9, 2024

Thumbnail of user tonys1732
Virginia
2 reviews
0 helpful votes
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October 3rd, 2024
Verified purchase
• Updated review

These are very good products I have bought over four I think and everyone of them has worked to buy expectations firm believer in them

Date of experience: September 23, 2024

Had good luck with one before
August 16th, 2024
Verified site experience
• Previous review

Date of experience: August 6, 2024

I just heard about on line this is all i know
April 12th, 2023
Verified site experience
• Previous review

Date of experience: April 12, 2023

Thumbnail of user markp3631
Oklahoma
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Ordered online, had a question, response was quick and to the point. Could not ask for better customer service. Also, the information online let me know what to expect when installing and when the part would come in.

Date of experience: August 17, 2024

Thumbnail of user jacksong131
Texas
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Compré una PCM con flagship de una Dodge journey y todo funcionó como debía, me dio mucha seguridad en la segunda compra de una jeep Laredo y aún la conservo conmigo ya han pasado 4 o 5 meses y todo está funcionando perfectamente recomendable 100%

Date of experience: November 10, 2024

Thumbnail of user davidh10547
California
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

The PCM computer didn't fix the issues. I would like to know how to return it for a refund.sy process.

Date of experience: September 12, 2024

Thumbnail of user markk3178
California
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I got what I needed shipped fairly quickly. No core required plug and play.

Date of experience: September 30, 2024

Thumbnail of user barrys885
Alabama
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

GOOD PRICE VERY EASY ORDERING.They gave me exactly what i needed,stay in contact with me through th whole process,everything was exactly as promised.

Date of experience: September 25, 2024

Thumbnail of user grovers38
Georgia
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Everything has been very easy so far. Thanks, will definitely go to them with any other needs

Date of experience: September 30, 2024

Thumbnail of user johnw8728
California
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I installed module and it worked perfectly. I'm back on the road.

Date of experience: September 30, 2024

Thumbnail of user troyw463
Georgia
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Easy site to work with. Removed three bolts and replaced old with new. Truck runs great. If you can change the oil in your vehicle then replacing the PCM will be a breeze with no mess.

Date of experience: August 13, 2024

Thumbnail of user patrickb1974
Guam
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

Awesome prices...and great website! Thank you!
Couldn't be more satisfied with the support and quick turn around

Date of experience: September 11, 2024

Thumbnail of user nealb200
Florida
1 review
0 helpful votes
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August 3rd, 2024

Worst company to deal with! Ordered for my Mazda 3, was finally sent out after 2 weeks. They sent it to a non existing address so it was returned to them. After fighting with them on the phone about the address they finally sent it back to me with the address they had on my account. Once it arrived it was barely package to protect it. Finally I installed the new unit after the battery had been disconnected for about a month buy left on a trickle charger. Now the car wont start! Wont even turn over with a fully charged battery! What a waste of a month!

Date of experience: July 24, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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