Flagship One Inc

This is the Second One our shop has done for a customer. So easy shopping for exactly what was needed.

In short, The ad says Plug and Play, 5-8 programming. It took 15 days of programming before it was shipped. Then it cost me $200 to get the key programmed. I sent a message to Flagship One and got no reply. There was no No Plug and Play. Total cost $364.00 / $200.00 and an AAA tow. On a good note, the unit is working great now that the problems are resolved. Hopefully, I'll never need another ECM, if so Flagship One wouldn't be my first choice.

Ordering was super easy! Flagship communicated every step from packaging to shipping (with tracking information and pictures of the package in the email). I was super impressed and will definitely order from this company again, when the time comes.

I understand supply chain issues but PLEASE simply adequately let your customers know. Customer service beyond the initial receptionist is pitiful at best.

I was very impressed with the service by your company. I wish other companies would take a similar approach to providing follow up to their sales to make sure customers receive shipped products. ECM I ordered was well packaged, looked like a new one and was delivered before I expected it would. Thks

And he doesn't do PCU for my 2000 Grand Marquis. I ordered it and received an email stating that I would have to have it matched to my keys because my car had a P.A.T system. This added information was very helpful upon installing the new computer

Been waiting for my ECU since ordered on 1/11/24! Told it was shipped be there in two days, then out of stock, back in stock in two days, then shipped be there in two days, now it's will have it ready to ship in 1-2 days. So basically I'll get it in another week, in four weeks total? BS artists and liars.

Do not buy anything from these money stealing scumbags. They send you refurbished, not programmed right piece of junk parts. Then string you along until after 45 days. Then they can only replace the piece of junk for another or use the money to buy something else from there scamming crook store. No one will call or email you ever and always so busy, make you look like a bad guy when they are stealing your hard earned cash and sending you literally nothing but junk. Spend your money anywhere else.

I ordered a pcm for my 2012 Acadia. I was at my last straw in solving erroneous messages being displayed. Product arrived quickly with clear instructions. Problem solved, very satisfied with results and with price.

The person who answer was very helpful and patient
I order ECU/CPU gave them vin#, part arrived, parts comes pre program Plugged it in, car started right up.
Thank you. I would recommend Flag ship to any one.

I was very happy with my new PCM. I bought this through Ebay. I was skeptical at first. Ive heard some negative reviews from different forums in the past. I decided to try on my own. I got the PCM in the mail as promised with my programmed por of keys. It was very easy to install and got my 2003 Mazda 6 3.0 up and running.

I ordered a pcm for my car. I chatted with Elizabeth C about when the part would arrive and they were very helpful. They gave me a tracking number and the part came within a few days after programmed. I believe this company and their staff are doing great! I did have to return the part, unfortunately, only because I thought that it was the problem, and it wasn't. So, when I chatted with them about sending it back, they were super helpful and gave me adequate instructions on how to return the part. I appreciate that! I also promised them a good review, because I don't believe they deserved other bad reviews people have put on their site. Thanks again!

Quick delivery after installing a relearning of the key and relearn throttle position it has been running for a few day it acted up once i cleared codes for shift solenoid b and has been doing good not stuck in 3rd gear anymore.

I am impressed with how simple this was. I received regular updates on the progress of the order. I received an email with instructions about the key coding process and once it arrived I installed it and it worked without any problems. I will definitely use Flagship again if the need arises and I have been bragging to others about this service.

I ordered an electronic control module for my 2006 Chrysler PT Cruiser. It was advertised as plug and play. I installed it myself. My car runs great. I drove my car from Illinois to Texas in November and it ran great. I am so happy to have my car back on the road and running so well. I had a great experience with Flagship One!

I must admit, I was skeptical of this process however, it was recommended to me by a master mechanic I have a BMW 328i.

I sent them my part. They explained the process and the timeframe in which the process would be complete.

They sent Me an email Explaining that the process was complete, and it was being prepared for shipping.
It was these updates that reassured that I made the right decision me during the time of the process.

Giving your money to online companies can be nerve racking but they completely Extinguished my flames of concern. My money car is back on the road and I'm extremely satisfied because I got what I paid for.

Gilbert was very helpful and quick at helping me find the right part for my vehicle. He also helped me out with a little Discount this time and Day any little Discount helps. He has very good customer service skills.

Product arrived when it was supposed to and ready to install, with instructions on how program keys. Very satisfied, thank you!

I purchased a PCM. The rebuilt PCM I received was faulty, per my very well regarded mechanic. I made a claim with Flagship One and asked them to send me a replacement. I was asked what the symptoms were. One of the symptoms I mentioned was a seatbelt light that was going off, in addition to many other dash light signals. My mechanic said that there was dirt in the seatbelt clasp that caused that signal. That signal is no longer a problem. I made the mistake of mentioning ALL of the signals to Flagship One. They refused to honor the warranty because they said that the seatbelt signal is not tied to the PCM. I asked to speak with a supervisor but was refused. I am now fighting it with my credit card company. I consider this company to not be reputable based on their handling of my situation.

Be careful of what you order here. What is weird is they do not ask for your core but which was good in my case. Their shipping department employees should be fired. When I received my ECM, first thing I saw was the box had some puncture damage to it and this wasnt from mail carrier. When I picked up the box from my door step OMG I can hear my ecm just moving around inside. When I opened up the box, their was only 1 small piece of bubble wrap and my ecm, no regards to the ecm being a sensitive module. I took pictures and right then and there I did not want the module and wanted my money back. The brackets on it were bent and it was spray painted with gray primer. I did install it into my Nissan and I had 5 error codes on my obd. Only good thing is I have to say is they refunded my money right when they received the module.

Great shopping experience and they were thorough when it came to customer experience and satisfaction. All you need is your vin and answer a couple questions and boom that's it. Easiest way to replace an ECU in my opinion if you can wait a couple weeks

In March 2023 I purchased an over priced EC you from FS one and they sent to me and it didn't work. I sent it back to them they fixed it and they sent it to me. And it still didn't work. I assumed it was my fault month later. Sent it back to them after an engineer told me it was their fault they sent it back to me again it's now October 2023. I got it back the third time it still doesn't work now they told me they have a 30 day return policy from the original date and they'll be no returns what took them 21 days to send it to me the first time how can I return it in nine days to get money back if I had to install it and see if it worked but guess what it did not work it still does not work, and now they won't fix it no returns no technical help whatsoever the worst website, updates and customer service updates I've ever experienced. Worst company I've ever worked with in 30 years and auto mechanic business. Be careful they'll put the screws do you

Flagship was quick to send my delivery and even very helpful with questions during shipping and after it arrived!