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Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.
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16,652 reviews
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
The ecm I ordered was programmed correctly and got my truck running. Programming and shipping took longer than I expected.
Date of experience: June 15, 2024
My Chrysler Concorde would keep stalling intermittently. I found out that one of the fixes was a replacement PCM. I called Flagship One and gave them the vin and number off of the original PCM and they sent me a replacement. It was Plug and Play and it worked perfectly.
Date of experience: February 7, 2024
THis was my last shot with my Grandsons car, I should've done this first! Amazing to say the least! Thank you, thank you,! Grammy is now Number#1🙂🙂
Date of experience: June 15, 2024
Called and was given unrealistic time frame on delivery - overall was about 3 1/4 weeks form order to delivery. All we wanted was a realistic expectation to explain to our customer.
Date of experience: May 2, 2024
Date of experience: April 8, 2024
Programmed wrong. Keep getting code for power steering pressure sensor and my truck does not have one. The later model dakotas did not come with this sensor.
Date of experience: March 22, 2024
We set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.
Mark R was able to get my Customer a new unit within 3 days of ordering. Process was seamless and painless. Customer was ecstatic to have his work truck running after 4 days of being down.
Date of experience: April 27, 2024
My truck had been broke down for about 6 months. I couldn't find any place to get a PCM that was programmed for my truck until i came across flagship one. My truck now runs better than it ever has!
Date of experience: April 29, 2024
The car is not working does not turn on at all. Ecm was replaced I followed instructions and no lights blinked durning the process car does not turn on at all
Date of experience: May 5, 2024
Everything went well. Truck still doesn't run and is asking for a code and did not know I had to reprogram the keys to new ecm until after I took it to a mechanic
Date of experience: May 6, 2024
My mechanic reports that the CPU was truly plug and play, and my car is running beautifully.
Thank you,!
Date of experience: June 15, 2024
It was great to deal with flagship, communication was prompt, friendly and the service was excellent
Date of experience: June 17, 2024
Got the new ECM and it was an exact looking drop in replacement. I did have to have my keys get relearned (takes about 40 mins but I was able to do it at home) so I could start it. I also had to reset the oil change light. All that remains is a check engine light for a crankshaft position relearn error P0315, but I need to take it somewhere to get that relearned (my OBD2 device can't trigger the process). These are pretty basic things, and overall I'm very happy. I don't think FS1 could do anything for them.
Date of experience: February 10, 2024
Hello Joel, we're delighted to hear that you're very happy with your new ECM. Thank you for choosing Flagship One.
Shopping for my part was easy and anytime I had to call and ask a question the people I spoke to where helpful and polite
Date of experience: June 15, 2024
As of 29th April 2024, I have not been able to install this unit as UK locksmiths and main Ford dealers all say they can't read the original keys or locks or afraid to try in case the replacement unit does not work and the car is left unusable due to ECU not allowing engine to start. If the option of keys synchronised to the ECU from you would have been essential why did you not express this,even though I sent an email on or about the 16th March asking this very question?.
Date of experience: April 27, 2024
With my truck being over 20 years old I did not mind replacing the ECM but it did not fix my problem. Not your fault by again I did not mind changing it out.
Brad Wilkins
Date of experience: May 3, 2024
Like the title says, the part worked. The bag it came in had sand in it, call me dumb but I don't know if that's supposed to be the case. Either way, the part works for now
Date of experience: April 27, 2024
I had spent over 500 dollars on my car new alternator, new battery and car was still doing same thing, I keep searching for a answer to my chrysler 300 2005 touring lights were flickering. Hooked the pcm from flagship up and problem solved, no mechanic could figure it out. I Thank you Flagship One.
Date of experience: January 13, 2020
We sincerely appreciate your stellar review. Hoping to serve you again soon.
Friendly and quick ordering. Customer service was excellent when i contacted them. Part arrived as expected.
Date of experience: June 17, 2024
Flagship staff was very professional and got me what I needed. She kept me updated on every thing that was going on, and they sent the product to me quickly once it was prepared. Very satisfied.
Date of experience: April 27, 2024
Work with AutoZone placed order for customer with exception of slight delay with programming everything was great will definitely use again for future needs
Date of experience: April 27, 2024
I am happy with my purchase experience with Flagship One Inc, the customer service was good and helpful, the price, the delivery and instructions on how to install the new product was easy to follow and after that I am happy to finally fix the problem I had with my Toyota Corolla 2010. Thanks and definitely will recommend it.
Date of experience: February 13, 2024
Thanks for sharing about your experience with Edwin and we are so happy that it was positive. If there are any questions just let us know so we can assist. Thank
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hi there Jesse! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance!