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Flagship One Inc has a rating of 4.1 stars from 3,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,624 reviews
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
It Was Just What I Needed, Truck Is Running Fine. Thank You So Much. I Am One Happy Owner.
2L3A-12A650-AUB | 2002 Ford Truck F-Series 5.4L ECM Engine Computer PCM ECU Programmed & Updated | MPC-204
Date of experience: February 10, 2024
The gentleman I spoke with told me he would expediate my order. And it came early. Thank You very much.
Date of experience: February 5, 2024
Your trust and satisfaction are our greatest rewards George – thank you for the 5-star review!
This company is nothing but a crap company, they will rip you off and not blink a eye. Total aholes. And the people who answer the phones are total jerks and CLOWNS
Tip for consumers:
STAY AWAY FROM THIS DOUCH BAG COMPANY
Products used:
nothing they ripped me off and took my money
Date of experience: June 30, 2020
They had the correct version module for my 1994 F250 5.8L. And was plug and play. Solved the Hard Shifting problem.
Date of experience: February 8, 2024
Greetings Dennis, we're glad we could help solve your shifting problem. Thank you for choosing us for your module needs.
Everything when well except that the delivery was much longer than I had been told by Flagship at the time I placed the order
Date of experience: February 10, 2024
Hello EL, we apologize for any inconvenience caused by the longer delivery time. Thank you for your feedback, and we'll strive to improve in this aspect.
You didn't include instructions for my key type in the info for programming the key and computer.
Date of experience: May 9, 2024
Staff was wavy helpful and knowlagable, they had the correct part that was hard to find elsewhere.
Date of experience: April 28, 2024
Professional and swift in replying and tracking each step. For sure a vendor to revisit.
Date of experience: April 28, 2024
Been doing business here for a while, only had one bad one, so far, very good place if your a pro,
Date of experience: April 29, 2024
Easy to find parts. Accurate information. Quick and easy ordering. On time delivery of items
Date of experience: April 27, 2024
Date of experience: February 24, 2024
Ecm arrived as described and worked as it should, no surprises.
Date of experience: May 8, 2024
Took a little while to get but at the price it was well worth it.
Date of experience: April 27, 2024
The new part is good solved one piece of the puzzle. Now for a time
Date of experience: April 27, 2024
Doesn't work like the advertising says it was going to
Date of experience: May 8, 2024
Everything with the part was excellent and everything worked properly, I found out my IDM wasn't what was causing my issue but I'll leave the flagship one in and keep my original as a spare
Date of experience: February 10, 2024
Greetings Shawn, we're pleased to hear that you're satisfied with the quality of our remanufactured part. Thank you for choosing Flagship One.
I got my product and it was easy to install and worked as it should. Thanks
Date of experience: May 7, 2024
Was a good experience fixed my issue i had with my vehicle
Date of experience: May 5, 2024
Arrived on time and in one piece. Flagship one was very helpful
Date of experience: May 6, 2024
Shopping was very helpful and informative but unfortunatly the pcm that i bought was more broken then the one i was replacing.
Date of experience: November 1, 2023
Glad to know about your positive experience with us. Thank yo so much for trusting Flagship One Inc!
Very easy to look up ECM and receive it in a timely manner. Very good communication about ECM from order to delivery
Date of experience: February 10, 2024
Good day Michelle, we're pleased to hear that you found our service efficient and communicative. Thank you for choosing Flagship One.
I need computer for my Nissan Murano and they send my a new computer now my car work good
Thank so much
Date of experience: February 10, 2024
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
What a pleasure to work with them. Friendly, accurate, and honest.
Date of experience: May 7, 2024
Work perfect good communication with customer service very professional fast shipping
Date of experience: May 7, 2024
The people i dealt with were professional and courteous and attentive to my needs
Date of experience: April 30, 2024
Be very careful with this company, especially the quality of their products, time to deliver it and their unilateral 30 days return policy. Placed an order for 2007 SAAB ECM and was promised plug and play based on VIN #. They called me a week later to request original ECM to be mailed for programming. I finally got my new ECM on 26th day after contacting them for status. It didn't work. I spoke to a rep and the management many times and they agreed to take it back. I offered to drop it off at their place as 30 days return date was approaching. They stated not to do anything until RMA papers will be emailed and my rep Tanisha spoke to their management who promised to credit money to my account even if they will receive a part after 30 days. RMA was filed right when I receive it, but shipping label was emailed 6 days after. They deliberately taking time to delay everything past 30 days. After I mailed the part and requested a credit they ceased communication with me. Had to file a dispute with my credit card.
Date of experience: April 13, 2020
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hello Joseph, we're delighted to hear that our product met your needs and that you're a happy owner. Thank you for choosing Flagship One.