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Flagship One Inc has a rating of 4.1 stars from 3,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,623 reviews
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
Bought car computer but the car is still acting up. But we kept new unit installed just in case
Date of experience: April 28, 2024
Product showed up on time and worked great. No issues, would recommend.
Date of experience: May 4, 2024
Fantastic job my Mazda is back on the road thank you so much
Date of experience: May 4, 2024
Easy to order and very informative website. I have used FS1 for a number of ECM/PCM and never been disappointed!
Date of experience: January 19, 2024
VERY SATISIFIED,LADY ON PHONE KNOWLEDGEABLE,RECEIVED BCM BEFORE THERE ESTIMATED TIME ON SHIPPING...PLUG & PLAY, GREAT SERVISE GREAT PRODUCT...GIVE A 20 PLUS RATING OUT OF A POSSIBLE 10
Date of experience: February 12, 2024
Hi Bill, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
Great customer service, very happy with product, turn around was fast.
Date of experience: May 3, 2024
Came in a decent time and was plug and play with no problems
Date of experience: April 28, 2024
No issues good products got emails on delivery status and good customer service
Date of experience: April 29, 2024
I ordered an ecm from Flagship One in March and was sent the incorrect part that wouldnt start the vehicle and lacked the proper option functions for the truck. I attempted to contact their tech support and without ever doing so, was issued a return form. I filled out the form and sent back the part, which arrived there on April 30. Since then, I have repeatedly tried to contact them about the status of this return by phone, chat and email, with no success. One time they left me on chat hold for an hour and then went home for the day and left me hanging there. Yesterday, they left me on voice hold and hung up, then when I called back they left me on hold until their voice mail came on. They are incorrigible regarding customer service, about the only thing they do fast is take payment. Currently my return is "lost". The only time I spoke with a human over there, she used covid19 as an excuse. I, however, have read tons of negative reviews dating to long before the pandemic, so that is a line of crap. I wish I had read some reviews of this rip off operation before I purchased. STAY AWAY FROM THESE BUMS AT ALL COST!
Products used:
Engine Control Module
Date of experience: May 30, 2020
Still had keys programed in it. Was not updated. I spent a nother 125.00 to get it programed. Very pissed and disapointed.
Date of experience: February 7, 2024
We set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.
I was happy with everyone I talked to about my order thank you
Date of experience: April 28, 2024
Excellent service and assistance with order along with follow up emails of progress
Date of experience: April 27, 2024
Good product, and fast service at a very good price.
Value for money.
Date of experience: April 27, 2024
Have purchased many computers through them. Every one of them has worked perfectly.
Date of experience: April 27, 2024
Date of experience: July 12, 2023
The unit functions well, e erything seems to operate well. Follow the instructions to s and all isgood.
Date of experience: February 11, 2024
Your trust in our company is what keeps us motivated Anthony – thank you for the 5-star rating!
Computer was easy to obtain and process in ordering and execution of shipping was great.
Date of experience: April 30, 2024
I plugged the ecm in and the car started right up.
I didn't even have to mess with the key setup.
Date of experience: April 27, 2024
Delivered on time and in perfect condition. Just fine!
Date of experience: May 1, 2024
Driver was polite, courteous and efficient. Everything went as planned. Arrived in good condition.
Date of experience: May 1, 2024
Good quality product.well packaged,would order another if I ever needed one
Date of experience: April 30, 2024
PCM worked great. Plug and play operation. Pushed the truck in and drove the truck out.
Date of experience: April 30, 2024
New PCM worked perfect. Plugged it in and fired it up.
Date of experience: April 29, 2024
Ordered part and received in good time. Plug and play ECM
Date of experience: April 29, 2024
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Happy to know everything went good for you Fletcher! Thank you for choosing Flagship One Inc. Let us know if you have any questions.