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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,009
Neutral
96
Negative
329
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16,618 reviews

96
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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,036)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user timothyb1885
Georgia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

New computer fixed my Jeep's problems. Very satisfied.

Date of experience: April 27, 2024

Thumbnail of user terryh1565
Florida
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Very satisfied great experience. Would buy again. Everything was just as described.

Date of experience: April 27, 2024

Thumbnail of user devanb27
Michigan
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Ordered and had to wait about a month for my pcm it arrived then put in no issues at all

Date of experience: April 27, 2024

Thumbnail of user rockyw59
Mississippi
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy order, good product, excellent on keeping u up to date

Date of experience: April 27, 2024

Thumbnail of user jamieh1147
Tennessee
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was fine. I would rather have a cash refund for the core instead of store credit.

Date of experience: April 27, 2024

Thumbnail of user charlesn1073
Michigan
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Little slow time matters when they are down need there truck for work

Date of experience: April 27, 2024

Thumbnail of user richardg3730
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The part was delivered, fit and worked as guaranteed. Excellent communications.

Date of experience: April 27, 2024

Thumbnail of user jasonh2684
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good quality great customer service plugged right in.

Date of experience: April 27, 2024

Thumbnail of user ss1236
Arizona
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Had discontinued part for my 2005 pickup - thank you!

Date of experience: April 28, 2024

Thumbnail of user robertk4258
Georgia
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

It worked but not completely compatible. Never got the anti theft light to come on

Date of experience: April 27, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Thank you for bringing this to our attention. We are very sorry to hear about your experience. We're committed to addressing this issue. Please reach out to admin@fs1inc.com and we will prioritize this matter for you.

Thumbnail of user marka3378
Washington
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Everything as described, works well. Prompted service.

Date of experience: April 27, 2024

Thumbnail of user charlesh3290
Washington
2 reviews
0 helpful votes
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May 8th, 2024
Verified purchase

Installed followed security procedure and all worked perfectly. Thanks

Date of experience: April 27, 2024

Thumbnail of user jamese2367
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great experience, friendly service and prompt delivery. I would use this company again.

Date of experience: April 27, 2024

Thumbnail of user jordanm878
Oregon
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The process went very smoothly and was delivered ahead of schedule. No issues.

Date of experience: April 27, 2024

Thumbnail of user shannons1628
Illinois
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Great performance fast delivery, would definitely order off them again in the near future

Date of experience: April 27, 2024

Thumbnail of user jasminp70
Germany
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Send without Problems. Very fast...top Service. Big thanks to the Team from Flagship one 👍🏻

Date of experience: April 27, 2024

Thumbnail of user jamesf4519
Ohio
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Easy to order and worked plus can't complain with the warranty.

Date of experience: April 27, 2024

Thumbnail of user williamf2667
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Quick delivery and PCM has been working flawlessly since I installed it. Thank you.

Date of experience: April 27, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.

Thumbnail of user realg15
Florida
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Would use them again in the future. Very good customer service

Date of experience: April 27, 2024

Thumbnail of user ronaldd1111
Ohio
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The computer worked to perfection. Delivery was slower than expected

Date of experience: April 27, 2024

Thumbnail of user perryk112
Illinois
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Unit arrived in good shape and was installed without issue.

Date of experience: April 27, 2024

Thumbnail of user joshuah1278
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Everything worked as it should,fast service and delivery.

Date of experience: April 28, 2024

Thumbnail of user nathant469
Illinois
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

ECM worked as it should and fixed the problem with no communication

Date of experience: April 27, 2024

Thumbnail of user christopherk1584
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Your company is awesome thanks for the great part and communication

Date of experience: April 27, 2024

Thumbnail of user ronalds2222
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

This was great, everything worked perfect! Much less than taking it to a dealership!

Date of experience: April 27, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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