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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 82.6%
Positive
2,010
Neutral
96
Negative
328
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16,607 reviews

96
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How would you rate Flagship One Inc?
Top Positive Review

“'97 Jeep Wrangler revived”

Brad C.
12/29/24

This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.

Date of experience: 12/9/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,034)

Rating

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Reviews that mention popular keywords

customer service (365) account manager (58) vin number (44)
Thumbnail of user omara613
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The ecm was plug and play it was the right type for my car.

Date of experience: April 27, 2024

Thumbnail of user christofera1
Florida
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

The part was not only on time but did exactly what it was supposed to do! Thank you Flagship 1!

Date of experience: February 7, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Christofer, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!

Thumbnail of user kondrezb
Utah
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Best experience and good product. Best place to buy product from works amazing

Date of experience: April 27, 2024

Thumbnail of user rogerh1046
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very nice and understandable of placing my order. Is my second order and was very explainable of m

Date of experience: April 27, 2024

Thumbnail of user robertc8174
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was a easy process and we put it in and it worked perfectly!

Date of experience: April 27, 2024

Thumbnail of user jays1802
SX
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Not working with vehicle, not connecting. Transmission computer not connecting

Date of experience: April 27, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.

Thumbnail of user pamelal1650
Mississippi
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Super fast shipping. Instructions were spot-on. Everything they said it would do, worked!

Date of experience: April 27, 2024

Thumbnail of user edwardb1821
Kentucky
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Found just what I needed. Sent me plenty of e-mails to follow
Thanks will definitely recommend you

Date of experience: April 27, 2024

Thumbnail of user stevenc2926
Georgia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast shipping and product quality was great. Worked exactly as expected.

Date of experience: April 27, 2024

Thumbnail of user brendag1864
South Carolina
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Hassle-free purchase, delivered exactly as promised!

Date of experience: April 27, 2024

Thumbnail of user hillinsh
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Customer service is great and products always work perfectly!

Date of experience: April 27, 2024

Thumbnail of user clintm158
Wisconsin
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

They took care of Mt order quickly and kept me posted. It was fantastic

Date of experience: April 27, 2024

Thumbnail of user adamg1314
Indiana
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Worked well, took a little bit to receive my order

Date of experience: April 27, 2024

Thumbnail of user matty69
Alabama
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Works well. Kind customer service. Will do business again soon

Date of experience: April 27, 2024

Thumbnail of user hankw70
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very professional exact part I needed would order from them again.

Date of experience: April 27, 2024

Thumbnail of user anthonym3504
Oklahoma
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

On time and everything was exactly how they explained it!

Date of experience: April 27, 2024

Thumbnail of user fours9
Colorado
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It worked the first time. Old Jeep that had a burned out computer due to bad alternator

Date of experience: April 27, 2024

Thumbnail of user abnerg22
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good company keeping me updated on the progress. Will buy again

Date of experience: April 27, 2024

Thumbnail of user timothyk861
Virginia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Quick delivery, quality parts. Would order from them again

Date of experience: April 27, 2024

Thumbnail of user lucindal71
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great attention to detail,, simplified a truck computer order and issue..

Date of experience: April 27, 2024

Thumbnail of user markm6340
Indiana
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast and Easy great experience will be doing business again

Date of experience: April 27, 2024

Thumbnail of user devine67
Nevada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Came in and worked great. Will buy again when the time comes.

Date of experience: April 27, 2024

Thumbnail of user michaelm14149
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good easy transaction. No complications. Great service.

Date of experience: April 27, 2024

Thumbnail of user chadm656
Georgia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It's class operation. I have never had an issue with any products.

Date of experience: April 27, 2024

Thumbnail of user debrah1792
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Flagship was very helpful in letting me know how to get what I needed.

Date of experience: April 27, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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