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Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.
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16,660 reviews
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
Ordered a replacement Jeep commander preprogrammed ECM to eliminate the factory ECM as possibly defective.
The factory ECM was not the issue, but the Jeep does run better with the replacement ECM from Flagship One.
The unit was fully programmed, including all updates, and the easy installation took less than 10 minutes.
Very pleased with the purchase and the Lifetime Warranty included with it.
Highly recommended!
Date of experience: November 7, 2024
Everything was fine except that I didn't see it noted when I bought the PCM that for Fords, I would still have to take my vehicle into the dealership to get the keys reprogrammed. I think it should be stated (or stated more clearly if it was somewhere and I missed it) that special case that is (apparently) only for Ford vehicles.
Date of experience: November 11, 2024
Great customer service. Easy to place my order and the staff strives hard to ensure you recieve the correct part. Core exchange process was smooth.
Date of experience: December 19, 2024
I have two complaints.
-Took forever to recive
- trac control buttons is not working
- suspension adjustment buttons is not working
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I'm not sure if they gave me the right ECU my 1993 lexus ls400 should have been programed with those options.
Date of experience: November 7, 2024
Flagship One was very helpful and gave me exactly what I was looking for. Their computer worked right out of the box, I didn't even need to program it. Very happy with my purchase.
Date of experience: November 7, 2024
Ordered a PCM for my wrangler and it's alive again! The dealer hard a tough time looking for a replace PCM. A buddy of mine recommended flagship since he ordered a part for his ford.
Date of experience: November 19, 2024
I contacted flagship one a couple days after I got my product, following the refund guidelines, and attempted to refund my product multiple times and never got an answer...
Date of experience: November 19, 2024
Trusted forum reviews for refurbished ecu / pcm. Took 2 weeks, but good communication and they responded to emails quickly. End of the day the pcm worked, programmed properly to my vin. Good value.
Date of experience: November 10, 2024
Ordered new plug & play ECM for my 2005 gmc truck. Vin# was installed as well as all factory settings for my model yr. Shipping/ was on time as stated. Part performed as ordered.
Date of experience: November 17, 2024
Ford Escape 2012 - Anti theft needed to be programed car would not start.
Despite your programing, it was not perfect plug&play
Date of experience: December 16, 2024
Ordered a computer for a 2004 Mercury Grand Marquis and was suppose to be plug and play but it was not. Long story short I either have a different issue other than PCM, there was an issue with the "re learning" procedure or the PCM just didn't work.
Date of experience: November 8, 2024
My 2013 GMC went into limp mode, traced problem to the TCM, ordered from Flagship One, arrived in a timely manor, plug new unit in and BAM!, all problems gone, I was most impressed with the fact that the new TCM had been programmed with the newest up to date firmware, way to go Flagship One.
One very happy customer
Date of experience: November 7, 2024
These people took their time with me and made sure everything matched and I understood the process. Great job guys I recommend you to anyone in need of a ECM
Date of experience: November 7, 2024
I am a very Happy Camper. After getting several price quotations for over $900 to replace the ECM/ECU on my 2011 Buick Enclave, I decided to purchase one from fLAGSHIP ONE for $369. After viewing a YouTube video and following FLAGSHIP ONE's very clear setup instructions, I was able to install the ECM/ECU and start my car in under an hour.
Replacing an ECM/ECU purchase from FLAGSHIP ONE is as easy as replacing your car's battery.
Thanks a million, FLAGSHIP ONE
Date of experience: November 11, 2024
I was able to order and receive a good quality FCM for a truck that was otherwise totaled electronically. Now I have her back on the street at an affordable price.
Date of experience: November 10, 2024
They told me I will receive the product in 10 days but its take a whole month to receive it. I don't recommend this website for buying and they got a poor customer service
Date of experience: November 7, 2024
New computer is not plug-in and go. Can't even connect with a scanner...
Waiting for customer service...
Date of experience: December 27, 2024
The computer for my Ford Ranger was correctly programmed, but I couldn't connect it up because quality control missed the broken bolt. It is held in place with zip ties.
Date of experience: November 7, 2024
Very satisfied with the outcome. The part came well packaged to guard against damage. I was recommended to use Flagship one from my local locksmith, would definitely use Flagship 1 again.
Date of experience: November 10, 2024
THANK YOU FLAGSHIP ONE! I was told by a repair shop they couldn't find a PCM for my '94 Blazer K5 anywhere in America. I got on the hunt and found FS1. I was skeptical due to some negative and mixed reviews but my vehicle is getting rare and I need to keep it running. Entire experience was elite level from communication to consistency to performance. My K5 runs better than ever before and they kept me aware during the entire process. Shipping was swift and arrived faster than forecasted. If I ever need a part they have available I won't hesitate to shop again
Date of experience: November 7, 2024
Great service, Im very happy with my car computer, good service, I gotten it on time and my is running with no problem. Thanks
Date of experience: December 16, 2024
The customer service was excellent very friendly they knew right away why I was calling very friendly and considerate will use them again
Date of experience: December 17, 2024
2nd purchase from them. Kept in contact throughout the whole process even checked in after I received the pcm to make sure everything worked out right
Date of experience: November 8, 2024
Installation was a breeze. My vehicle requires key programming by locksmith. However, by following their instrucions I was able to program myself. That saved me like $100. I had already used 2 locksmiths to try and reprogram my origial ECM and they were unsuccesful. By the way I purchased w/keys. If I could do a backflip I would I'm just that happy. Made me forget that I had a problem at all,I have my truck back! Thanx Flagship one
Date of experience: November 7, 2024
Purchased PCM in Oct 12,2024 After item came it was defective when I claimed for the warranty and asked for replacement they put up a huge number of obstacles to avoid solving the problem.I returned item for replacement or refund and they sent the same item back same serial number same result. Contacted back and was told to take to a mechanic and pay for further diagnostics. They bought time so they could rip off a disabled elder for 1530.00 dollars buy at your own risk. Scammers Horrible customer service they've learned the art of putting people off to rip them off. Sad they continue to get away with this behavior
Date of experience: October 12, 2024
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
