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Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,592 reviews
This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
Fast and excellent service, pcm works as the original part
Date of experience: February 22, 2024
Date of experience: May 3, 2023
Date of experience: May 3, 2023
Its been great. Have not installed ecm yet. But hope all goes well.
Date of experience: February 22, 2024
Hi there Timothy! Your encouraging review keeps us motivated to excel. Please don't hesitate to reach out if you require any further assistance!
This company is very professional with outstanding customer service
Date of experience: February 22, 2024
Hello Willie! We truly appreciate your positive review and the 5 stars. Your feedback is valuable to us, and we're here to help with anything you need.
Product has been delivered and installed. Thank you
Date of experience: February 22, 2024
Hello John, Thank you for your trust and for recognizing our efforts with a 5-star rating!
Easy website. Fixed my jeep issues. I would buy from again.
Date of experience: February 22, 2024
Hello Thomas, thank you for choosing Flagship One. We strive to give our customers the best possible experience and we will do our best to meet your expectations. Have a great day!
We were updated through the whole process allowing us to set accurate expectations with our client.
Date of experience: February 21, 2024
Hi Cindy! We're genuinely grateful for your kind words and the 5-star rating. Customers like you inspire us, and we're looking forward to serving you again soon!
Process was timely and reliable. Reasonably priced also.
Thank You!
Date of experience: February 21, 2024
Hello Mitch! We truly appreciate your positive review and the 5 stars. Your feedback is valuable to us, and we're here to help with anything you need.
Very satisfied, delivered when promised. Plug it in and it worked as should with no issues.
Date of experience: February 10, 2024
Hello Ferguson, we're delighted to hear that you're very satisfied with our product and service. Thank you for choosing Flagship One.
Not been able to get the ECU working yet. Still trying to program the key
Date of experience: February 21, 2024
Good deal and good stor for part and speed for delivery
Thanks for your assistance 👍
Date of experience: February 21, 2024
Hi Murad, we're thrilled to know that you're satisfied with our product. Thank you for your purchase, and have a wonderful day.
Really wish I had done more homework. FS1 has a cool website and online store and the ease of ordering made me think this would be a smooth transaction. It has been anything but. I received a product that has been tested by multiple mechanics (at no small expense) and proven to be BAD. It happens. So I called and was immediately told that basically, they don't make mistakes. However, if I wanted to return the part, they would test it before telling me I am wrong. I was shocked at the attitude, but did as instructed, and... crickets. I sent follow up email. I tried chatting. I have never experienced such lackadaisical response to a client that simply wants to spend their hard-earned money to buy a need part for an inoperable vehicle they need to function. I suggest buying from ANYWHERE else. I would buy from a guy with a sign on the side of the road faster next time. I may as well have, because I am getting similar results. I am now searching for a new source to buy the part, hopefully one that works... and believe me, I will be checking the reviews better. I am assuming I can kiss my money goodbye, even if I do get response, it will be too late. This has been almost a month long process at this point. VERY frustrated and disappointed and worse, now am out a vehicle even longer than planned because I have been waiting on a response. DO NOT BUY THE PART HERE. TRUST THE NEGATIVE REVIEWS. I HAVE NOTHING TO GAIN BY WARNING YOU. I WISH I HAD LISTENED.
Date of experience: February 26, 2020
Ordered a ecm may 31st 2023 was told I'd have it by June 9th here it is June 12th still no ecm run around from customer service it's bad communication now my customer wants a discount on the labor.
Date of experience: June 12, 2023
Hello Ruby, We set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. You also did not provide a reference number for us to locate your account. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.
Great all around experience
Thank you so much saved me about 1400 dollars
Date of experience: February 21, 2024
I had no problem with them except that the order took about a month
Date of experience: February 21, 2024
Hi Remberto, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
First purchase has gone well. Will recommend Flagship one to my friends.
Date of experience: February 21, 2024
Hello Andrew, thank you for choosing Flagship One. We strive to give our customers the best possible experience and we will do our best to meet your expectations. Have a great day!
Product came in very clean. Good installation instructions. I would order from them again.
Date of experience: February 21, 2024
Hello Steve! We truly appreciate your positive review and the 5 stars. Your feedback is valuable to us, and we're here to help with anything you need.
Made order and was kept informed every step of the way to item being delivered.
Date of experience: February 21, 2024
Thank you for taking the time to share your experience with us and awarding us with 5 stars Samuel! We take pride in maintaining the highest quality standards for our customers, and we're delighted you had a positive experience. If you need anything, we're here to help.
Excellent, good product thanks for the service, will shop here again
Date of experience: February 21, 2024
Hi Richard, we're thrilled to know that you're satisfied with our product. Thank you for your purchase, and have a wonderful day.
Computer worked on vehicle, would recommend to buy, customer service amazing
Date of experience: February 21, 2024
Hi Joshua, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
Quick delivery. Great running computer. Would recommend
Date of experience: February 21, 2024
Hello Jonathan! We truly appreciate your positive review and the 5 stars. Your feedback is valuable to us, and we're here to help with anything you need.
Totally as advertised. Professionally done with great communication and rapid shipping.
Date of experience: February 21, 2024
Thanks for sharing about your experience with us Dave and we are so happy that it was positive. If there are any questions just let us know so we can assist. Thank
Was notified on every updates through the process.
Date of experience: February 21, 2024
Your trust in our company is what keeps us motivated – thank you for the 5-star rating Joel.
I gave my VIN number to receive the piece reprogrammed! But it didn't solve the problem
Date of experience: February 8, 2024
We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hello John, we're thrilled to hear that you had a smooth purchasing experience and that our team member provided excellent service! Thank you for choosing Flagship One.