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Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,574 reviews
This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.
My ecm that I purchased from flagship programming was not right. I have to have my vehicle towed and I a shop and have to have them program my ecm. Could've just did that from the beginning. What a waste
My Bronco had several ignition problems. The ECM replacement from Flagship One finally got it running like it is supposed to.
Date of experience: December 11, 2023
This company has lied taken my money will not call me back and will not send my item I played for the so called account manager is never in
Tip for consumers:
Don't do it
Products used:
Pcm
Date of experience: July 14, 2021
Good Day!
We are truly sorry to hear about the inconvenience you had. This is definitely not the experience we promised to our valued customers. Kindly provide your reference number in order for us to locate your account and make things right. You may also contact us at admin@fs1inc.com. Hoping to resolve this issue soon.
Was plug and play and relearning the keys took some time but the instructions were easy t follow
Date of experience: February 13, 2024
Hi John! We're genuinely grateful for your kind words and the 5-star rating. Customers like you inspire us, and we're looking forward to serving you again soon!
This is not my first purchase, this is for another person that I recommended your products. I have been recommending for years now. We thank you
Date of experience: December 7, 2023
Thank you for the 5-star review. We appreciate your feedback. Should you require assistance, please feel free to contact us.
Very satisfied cause my car works again, thank you for the updates and the support.
Date of experience: February 7, 2024
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Rio.
Have purchased many modules over past 6 or 7 years, always have had great experiences!
Date of experience: February 7, 2024
Hi there Gregory! Your feedback is greatly appreciated, and we're thrilled to hear that you were happy with our service. Thank you for the 5-star rating!
Date of experience: April 24, 2023
Good customer service and super fast shipping. If I had to over again I would.
Date of experience: February 7, 2024
Your trust in our company is what keeps us motivated Anthony – thank you for the 5-star rating!
Ordering was easy and very simple. There have been no issues with the ecm I ordered and my truck is driving better than the day i bought it!
Date of experience: September 27, 2023
I am very satisfied I got few ecm from Flagg ship there is no problem programming
Date of experience: February 10, 2024
Hello Inderjit, we're thrilled to hear that you're satisfied with our service and products. Thank you for choosing Flagship One.
Plug and play just like what it says! It has been working great since!
Date of experience: February 10, 2024
Hi Joseph, we're thrilled to hear that our product is working well for you! Thank you for choosing Flagship One.
I need to return the product due to my car not starting when installed
Date of experience: February 10, 2024
Quality was amazing and price was reasonable I fully recommend you guys to others
Date of experience: February 10, 2024
Hello William, we're thrilled to hear that you're satisfied with our product and pricing! Thank you for recommending us.
As advertised,plugged in and car started right up.
Date of experience: February 15, 2024
Your feedback and trust are invaluable to us – thank you for the 5-star rating Sean!
I placed an order online for a 2003 Dodge caravan PCM, they took the money out right away I didn't hear anything from them for about 4 days so after reading the warranty and everything that they make so long that it's hard to comprehend I gave it some more time I called them they said they were still working on programming a unit for my vehicle I said okay when will it be ready give us 2 to 3 more business days I said okay, well that went by I called them again and they said we need more time it's still being programmed and I said well I need the vehicle I can't take Uber and they said we assure you it will be done and shipped on Thursday well I called on Thursday and Thursday they said that the unit that they were working on was no good so they had to get another one and start the whole process all over again but it's in the process and I said oh so another two weeks well it could be and I said no I said I want to refund of my money and I said I'm going to my bank and I'm going to file a complaint and get this money refunded, at the bank waiting to talk to my manager I looked and I got an email stating that they were putting a refund through to our account now I'm just waiting to see if that happens do not deal with these people you may never get it, go look at their better Business bureau complaints I should have done that first.
Tip for consumers:
I'm still looking for a place to have my PCM for my van reprogrammed I'm not trusting anyone anymore this company is a big fail check out the BBB reviews on them that's all I have to say
Date of experience: July 21, 2022
Hello Holly, SiteJabber's privacy policy prevents us from viewing the email address this feedback is posted with. You also did not provide a reference number for us to locate your account. We are truly sorry to hear about the inconvenience you had. This is definitely not the experience we promised to our valued customers. We appreciate your honest feedback. We take all feedback to heart and our goal is to use it to improve our services to your benefit. Please contact us at admin@fs1inc.com so that we can make this right.
Charged $85.00 on a returned item to reprogram. This is all I have got to say.
Date of experience: February 10, 2024
All worked well was just plug and play. And I would buy again.
Date of experience: February 10, 2024
Thank you so much Kenneth for the positive feedback and 5 star rating! Let us know if you have any questions.
The part ordered worked perfectly. I would order from company again.
Date of experience: February 14, 2024
It took awhile for it,but arrived in good shape and works.
Date of experience: February 13, 2024
The part i need works great.! Couldnt have done it without you guys.
Date of experience: February 14, 2024
Hi Eric, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
Do your self a favor and DON'T used them, it is the worst experience ever
They don't communicate with there customer and the care
Extremely bad quality service
Date of experience: October 9, 2020
It worked! It fixed a problem after months of going undiagnosed. It gave me my car back. Ordering was very simple.
Date of experience: November 6, 2023
Hello, we are so happy to know about your positive experience with Flagship One Inc! Looking forward to serve you again. Take care!
Good experience would most likely would order from them again.
Date of experience: February 13, 2024
Appreciate your purchase and feedback Lacy! If you need assistance, reach out.
Date of experience: September 12, 2023
Purchased 2 parts from this company a Engine control module and a Totally integrated Power distribution module (TIPM). We first received a TIPM that was obviously from a junkyard and 4 pins were corroded off and was obvious it wasn't going to work and had to send it back 2 times before receiving a good unit. The Engine control Module (ECM) however looked good but it was creating a problem we didn't have before. I sent it back to them and they sent me another ECM which also didn't work. I called them and they said they were sure the ECM was good they and I should send it back for them to test it. I did and they assured me it was a good unit. So we sent it to the Dodge dealer to see if they can verify the problem. After 2 weeks of testing and trying other components they still said the ECM was still bad. So I purchased another ECM from another company and guess what all the problems are gone. I called them today to send the ECM back to get refunded as this is an obviously a bad part, and they will not refund my money and will only offer store credit. I will NEVER buy another product from this pathetic excuse for a business. I just want my money back as I never received a usable part from them!
Tip for consumers:
this company is the worst I have ever dealt with very unprofessional and bad products and will not refund
Products used:
Engine control module
Date of experience: February 8, 2023
SiteJabber's privacy policy prevents us from viewing the email address this feedback is posted with. You also did not provide a reference number for us to locate your account. We are truly sorry to hear about the inconvenience you had. This is definitely not the experience we promised to our valued customers. We appreciate your honest feedback. We take all feedback to heart and our goal is to use it to improve our services to your benefit. Please contact us at admin@fs1inc.com so that we can make this right.
THESE GUYS ARE TOP NOTCH AND QUICK WITH REPAIRS, ANSWERED ALL QUESTIONS AND EVEN ASSISTED IN A PROGRAMING ADDITION AFTER REPAIRS WERE MADE
Date of experience: February 8, 2024
Good day Anthony, we're thrilled to hear that you're satisfied with our service! Thank you for choosing Flagship One for your repairs and for your kind words.
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Thank you for the 5-star review. We appreciate your feedback. Should you require assistance, please feel free to contact us.