- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
16,574 reviews
This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.
My ecm that I purchased from flagship programming was not right. I have to have my vehicle towed and I a shop and have to have them program my ecm. Could've just did that from the beginning. What a waste
Everything went as planned and part arrived in time and part fixed vehicle.
Date of experience: February 13, 2024
Hello Tommy, we're thrilled to hear that you had a smooth purchasing experience and that our team member provided excellent service! Thank you for choosing Flagship One.
Good stuff... it would be great if it would have gotten here quicker
Date of experience: February 12, 2024
Hi there Jerry! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance.
Excellent service, quick response and updates and very helpful
Date of experience: February 13, 2024
Hello Glenn! We truly appreciate your positive review and the 5 stars. Your feedback is valuable to us, and we're here to help with anything you need.
Very good product and service no complain at all at this time thank you.
Date of experience: February 7, 2024
Your time in leaving us a positive review is greatly appreciated – thank you!
The computer works fine. The car had to relearn everything, took its time.
Date of experience: February 10, 2024
Took a little while to get to me but it everything went great
Date of experience: February 10, 2024
Your time in leaving us a positive review is greatly appreciated – thank you Zachary!
Got the part it worked well but didn't deliver within the estimated timeframe.
Date of experience: February 10, 2024
I am very happy with Flagship great service! I will use them again.
Date of experience: February 10, 2024
Hello Randal, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
Chrysler dealership program the fob's to the pcm. Flagship didn't offer any suggestions when asked. B
Date of experience: September 27, 2022
Received a pcm for my Chrysler van in July. After installing it, the van would start but would activate the security system. I called them to try to find out what we could do to fix the problem. They issued an RMA to return it. They sent me a second pcm and it did the same thing. Called them again, they issued another RMA and I returned it. I received the third unit, installed it. Guess what same problem. The original pcm work fine, except that it wouldn't allow the alternator to charge the battery, no security system activated. Called this morning, told them what the problem was and that I would like a refund. Their response was that it had been pass sixty days since I received the first pcm and they couldn't do a refund. My car has been down for three months and I'm not sure they know how to program a pcm for Chrysler. I wonder how money they have made from scams like this. They will not communicate with you to give advice on what may be done to fix it. I have email them several times and not one time did I receive an answer. Don't deal with this company.
Products used:
Pcm
Date of experience: September 14, 2022
Long lead time but it works thanks for the service
Date of experience: February 13, 2024
Your time and feedback are incredibly valuable to us Don – thank you for the 5-star review!
Quick delivery and worked right away. Had correct ECU in stock
Date of experience: February 12, 2024
Hi Jeff, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
Worked as expected after install. Had difficulty getting plugs to cam over when installing.
Date of experience: February 13, 2024
Your time and feedback are incredibly valuable to us Wayne – thank you for the 5-star review!
Smooth and no problems at all excellent experience
Date of experience: February 13, 2024
Thank you for taking the time to share your experience with us and awarding us with 5 stars Mark! We take pride in maintaining the highest quality standards for our customers, and we're delighted you had a positive experience. If you need anything, we're here to help.
Fast and correct. No issues with the process of ordering
Date of experience: February 13, 2024
Good day Alex, we're glad we could earn your trust! Thank you for giving us a chance and for sharing your positive experience.
Received the package pretty quick and working good so far 👍.
Date of experience: February 13, 2024
Your trust in us means the world Terry! Thank you for the 5-star review.
Yes I've received my order, but I still have the same ecm code 😐
Date of experience: February 13, 2024
Hi Jason, sorry to hear about that. Please reach out to us so we can provide assistance. Thank you!
Great experience. PCM works as expected. Would recommend to Flagship to others.
Date of experience: February 10, 2024
Good day Benjamin, we're thrilled to hear that you had a great experience with us and that our PCM met your expectations. Thank you for choosing Flagship One and for your recommendation.
It was okay it fixed my car after I found the instructions
Date of experience: February 10, 2024
Hello Rebecca, we're glad to hear that our product helped fix your car. If you have any questions or need further assistance, please feel free to reach out to us. Thank you for choosing Flagship One.
Not happy with it got part after the date i could return it so i'm 300.00$ in the hole now!
Date of experience: February 7, 2024
Hello, we set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.
Worked perfectly customer happy didn't have to go to dealership
Date of experience: February 11, 2024
Received my ECM in a timely manner. Thank you. Put in truck and now the truck runs perfectly.
Date of experience: February 10, 2024
Hello Michael, we're glad to hear that your truck is running perfectly with our ECM. Thank you for choosing Flagship One.
You guys did great job clone my module! I will use you again if I need some work
Date of experience: February 10, 2024
Hello Ronald, we're thrilled to hear that you're satisfied with our service! Thank you for choosing us, and we look forward to assisting you again in the future.
They manipulate positive feedback on eBay They are not a business of good faith do not buy from them.
Date of experience: November 15, 2021
We set a high standard for ourselves, and we’re so sorry to hear for any issue you have experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right. Rest assured that we do not manipulate any positive feedback which are all based on our customers' satisfaction.
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hello Edward, we're delighted to hear that everything worked out well for you! Thank you for choosing us for your PCM needs.