- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
16,574 reviews
This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.
My ecm that I purchased from flagship programming was not right. I have to have my vehicle towed and I a shop and have to have them program my ecm. Could've just did that from the beginning. What a waste
Very very Satisfied! I have told other people that they should checkout Flagship One.
Date of experience: February 7, 2024
The product was exactly as advertised. They didn't over rate it to sale it.
Date of experience: February 7, 2024
Hi Leotis, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
Part worked really well I was shocked when I seen my vehicle turn on
Date of experience: February 7, 2024
Hi there Pedro! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance!
Their pricing is great and the best part is they provide already programmed units.
Date of experience: February 7, 2024
Thank you for the 5-star rating! We're thrilled that you appreciate our efforts Sergio. If you have any questions or concerns, please don't hesitate to reach out to us.
Already recommended ya'll to some of my clients and one of them used you.
Date of experience: February 7, 2024
Your time in leaving us a positive review is greatly appreciated – thank you Chris!
They were very courteous and helpful, very knowledgeable on exactly what i needed
Date of experience: February 8, 2024
Hello Barton, we're glad to hear that you had a smooth experience with us! Thank you for choosing Flagship One and for your positive feedback.
Bad communication,slow was a 5-7 day turnaround turned into 9-10 day.
Date of experience: February 10, 2024
As a reputable repair shop needing an ECU for a 2008 Nissan Altima I spoke with a representative from Flagship. I was told to submit the VIN # and the unit would be a plug and play. I waited the 8 to ten days as told to receive the ECU and it didn't show up. Needing the ECU to repair my customers car I called and was told hat Flagships programming Dept. was backed up and I advised them that if it did not ship within two days I would cancel the order as I could get a used ECU local and have it programmed to save time. I received a confirmation on the second day that it shipped.
After receiving and installing the ECU nothing worked. I had a local mobile programming company come out and they told me the unit was blank. I called Flagship and they told me to send it back to be re programmed!?
I can not believe they sent out a blank computer so they didn't loose my sale! Who does that? I then asked for a refund for the programming I had to pay locally and they ignored my emails. AVOID THIS COMPANY. AS A REPUTABLE AUTO REPAIR BUSINESS, I WILL NEVER DO BUSINESS WITH FLAGSHIP AGAIN.
Date of experience: January 26, 2023
SiteJabber's privacy policy prevents us from viewing the email address this feedback is posted with. You also did not provide a reference number for us to locate your account. We are truly sorry to hear about the inconvenience you had. This is definitely not the experience we promised to our valued customers. We appreciate your honest feedback. We take all feedback to heart and our goal is to use it to improve our services to your benefit. Please contact us at admin@fs1inc.com so that we can make this right.
I purchased a ecm that fixed one of my issues but caused another
Date of experience: February 12, 2024
I appreciate being able to get the part we needed for a fair price!
Date of experience: February 11, 2024
We're grateful for your time in sharing your positive experience with our company El!
Thank you for fast service and delivery, good quality part
Date of experience: February 11, 2024
Your trust and support drive us to continually improve – thank you for the 5 stars.
Delivered when stated
Item worked as it should
Happy with service
Date of experience: February 12, 2024
Your trust and satisfaction are our greatest rewards George – thank you for the 5-star review!
Everything worked great. Thank you for all your help
Date of experience: February 12, 2024
Hi Bill, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
Everything went smoothly received part back quickly
Date of experience: February 12, 2024
Hi Charmaine, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
Great product. Took a little while to get. But worked as it should.
Date of experience: February 12, 2024
Thank you for your trust and for recognizing our efforts with a 5-star rating Todd!
Part we ordered came on time and worked great. Thanks
Date of experience: February 12, 2024
Your trust in our company is what keeps us motivated All – thank you for the 5-star rating!
We were well informed and got our order in good time.
Date of experience: February 12, 2024
Great price fast service would definitely recommend
Date of experience: February 12, 2024
Hi Triniboy. Glad to know about your positive experience with us. Thank you for trusting Flagship One Inc.
Got it quick and was a piece of cake to install. It was plug and go just like it has said
Date of experience: February 10, 2024
Thank you so much Kenneth for the positive feedback and 5 star rating! Let us know if you have any questions.
It came a couple days late but it was plug and play and works great
Date of experience: February 10, 2024
Hi Allan, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
From A to Z the service was exceptional. I was very happy with the experience.
Date of experience: February 10, 2024
Good day Mary, we're thrilled to hear that you had an exceptional experience with us. Thank you for choosing Flagship One.
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hi Wilfred, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.