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Flagship One Inc has a rating of 4.1 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,554 reviews
Flagship kept me updated through the entire process from placing the order to delivery. Customer service assited with ensuring I ordered the the correct model and provided the key learning instructions. So far the Yukon is operating like it did when new.
Ordered ECM for 2013 Chevy Equinox on 9/28/24. Received it a few days later and tried to install. It was not Plug and Play as stated. Had to call 3 different times for instructions to program key. Kept getting wrong instructions. Have called multiple times because it would not work and was given the same information every time. They are dragging their feet with an answer on what to do! I finally called today and said I want a refund! The Rep said I had to pay shipping and a charge of $85. I told her I am not paying anything to return a part that I was assured was going to work! When you have to call a company so many times because the part isn't working, it should not be my responsibility to pay anything! The Rep did send a prepaid label to return and if I don't receive my full refund, I will be making calls to the Attorney General's office. This is not great customer service by making me responsible for a guaranteed part! I wouldn't recommend this company to anyone!
Very strait up and simple process to get the quality parI
Date of experience: February 10, 2024
Prompt, accurate service, and part number by VIN. Appreciated.
Date of experience: February 10, 2024
Greetings Robert, we're pleased to hear that you appreciated our prompt and accurate service. Thank you for choosing Flagship One.
Date of experience: February 10, 2024
Hello Vanessa, we're glad to hear that our product helped save your car. Thank you for choosing Flagship One.
Great service, ECU worked as expected. Clean part, no issues.
Date of experience: February 10, 2024
Hello Ed, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
PCM was received in timely matter. It worked great!
Date of experience: February 10, 2024
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Harell.
Jeep Grand Cherokee is running Great! Engine runs smoothly.
Date of experience: February 10, 2024
Hi Michael, we're delighted to hear that your Jeep is running smoothly with our product! Thank you for choosing us and for your positive feedback.
Went smooth and the ECU works well. Highly recommend.
Date of experience: February 10, 2024
Hello Scott, we're glad to hear that your experience was smooth and that you're satisfied with our ECU! Thank you for your recommendation.
Very good job on replacing my old one works like new again.Will be sure to recommend again.
Date of experience: February 10, 2024
Hello Willie, we're glad to hear that your replacement part is working well! Thank you for recommending us and for choosing Flagship One.
I had a great experience. The staff were very responsive to my needs.
Date of experience: February 10, 2024
Hello Felix, we're delighted to hear that you had a great experience with us! Thank you for choosing Flagship One and for your kind words about our staff.
Overall good experience and product has been going strong for 6 months so far
Date of experience: February 10, 2024
Everything went well. Very satisfied.good communication
Date of experience: February 10, 2024
We're delighted to have earned your trust and satisfaction. Thank you Stanley.
The repair went smooth and I received my computer within a week. Truck started right up no problems
Date of experience: February 10, 2024
Your trust in our company is what keeps us motivated Austin – thank you for the 5-star rating!
Shipping took longer than expected but my product was perfect
Date of experience: February 10, 2024
Your time in leaving us a positive review is greatly appreciated – thank you Latrease!
The computer is ready to plug in play and not issue with it thank you
Date of experience: February 10, 2024
Hello Elicio, we're delighted to hear that your experience was smooth and satisfactory! Thank you for your recommendation and for choosing Flagship One.
Item arrived as promised and work correctly. No further issues
Date of experience: February 10, 2024
Good day Dean, we're pleased to hear that you received your item as promised and it worked well. Thank you for choosing Flagship One.
Went very well and worked good will order again whenever I need a computer
Date of experience: February 10, 2024
Hello James, we're glad to hear that your experience went well. Thank you for choosing Flagship One.
Good product. Love this company. Would highly recommend it to anyone.
Date of experience: February 10, 2024
Hi Jennifer, we're delighted to hear that you love our company and product! Thank you for recommending us.
Ordered a new cpu.worked great. Came in on time. Will refer. Still have the old one.
Date of experience: February 10, 2024
Hello Lou, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
Product arrived in time and worked as was expected
Date of experience: February 10, 2024
Thank you so much Adam for the positive feedback and 5 star rating! Let us know if you have any questions.
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hi Matthew, we're glad to hear that you found our process straightforward. Thank you for choosing Flagship One.