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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
330
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16,662 reviews

96
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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,041)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user krisp352
Illinois
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

A/c function was bad. Waited weeks. You guys always do this. Might work for a foyer but to run a business you aren't it

Date of experience: November 10, 2024

Thumbnail of user thomasm7890
Texas
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Ordered pcm for charger and vin matched and car runs like new one

Date of experience: December 16, 2024

Thumbnail of user markd5874
New York
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

The service was excellent and the staff was very helpful. The part worked well

Date of experience: December 20, 2024

Thumbnail of user ericc3681
Colorado
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Computer didn't come programmed, had to pay the dealership to code it and they had difficulty doing so. Not happy with purchase overall.

Date of experience: November 7, 2024

Thumbnail of user mattheww2930
Virginia
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

The product works well however I didn't receive the instructions till a few days after installing so that caused a few issues and some money.

Date of experience: November 11, 2024

Thumbnail of user scottg3507
Rhode Island
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Got exactly what I needed with no issues and product works as it should

Date of experience: December 20, 2024

Thumbnail of user davidb17562
New York
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Ecm was delivered in a timely manner, installed it, jeep started right up, runs great. Thank you

Date of experience: December 20, 2024

Thumbnail of user boby1033
Ohio
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Got the part looks like the same part number just to cold in ohio to install and see if it works

Date of experience: December 17, 2024

Thumbnail of user joelr861
Oklahoma
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Great everything worked extremely good. I will recommend too others.

Date of experience: December 20, 2024

Thumbnail of user markc7215
Texas
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Nice, professional people who make sure you get exactly what you need

Date of experience: December 17, 2024

Thumbnail of user earll264
Arizona
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Thank you for a fast shipping. Thank you for your great service.

Date of experience: December 19, 2024

Thumbnail of user bryanz623
Ohio
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

My computer crapped out in my jeep they had one came pretty quick plug in and go couldn't be more simple than that thank you

Date of experience: November 8, 2024

Thumbnail of user karlt239
South Dakota
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Part that was purchased worked great.
Will order in the future for sure

Date of experience: December 19, 2024

Thumbnail of user bradb1588
North Carolina
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Excellent company to work with. I will definitely use them again for my car computer needs.

Date of experience: December 19, 2024

Thumbnail of user keolus
Hawaii
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Ecm worked great. Relearn of key took on the first try. Thank you.

Date of experience: December 19, 2024

Thumbnail of user johnp11572
Florida
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

High quality, professional service. Merry Christmas, guys, thanks for all you do.

Date of experience: December 19, 2024

Thumbnail of user markc7151
Delaware
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Very satisfying to resolve my issue so quickly, thanks for being there.

Date of experience: December 19, 2024

Thumbnail of user douglasj1112
North Carolina
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

When you're just guessing, you have to trust somebody. Trust these folks.

Date of experience: December 16, 2024

Thumbnail of user wenkueic
TW
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Kindly and excellent service and taking my question right the first time.

Date of experience: December 16, 2024

Thumbnail of user stephenb4659
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Excellent communication, quality, products, And fast service of your product to me. Highly recommend your company.!

Date of experience: November 7, 2024

Thumbnail of user dustins454
Canada
1 review
0 helpful votes
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November 18th, 2024
Verified purchase
• Updated review

Purchased a ECM for a older vehicle and had it arrive in a 7 days. Looked brand new, no issues to report.

Date of experience: November 8, 2024

Purchasing is easy
August 30th, 2024
Verified site experience
• Previous review

Purchasing is easy. Hopefully the ECM is a as plug and play as the say.

Date of experience: August 20, 2024

Thumbnail of user viteliom1
Colorado
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It took a little longer then expected but I understand that for great product sometimes it requires a little extra time. It took them about a week and half. I learn something new in the process when it came to installing the computer.
Thank you

Date of experience: October 1, 2024

Thumbnail of user evana219
Texas
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

Great service, great communication, part was on time and correct

Date of experience: December 17, 2024

Thumbnail of user troyb930
North Carolina
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Order a pcm and it took over a month to get it after they told me a few days when I ordered it

Date of experience: December 16, 2024

Thumbnail of user raymondq590
Puerto Rico
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

Good experience every thing came out great jeep is running perfect 👍🏽

Date of experience: December 18, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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