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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
329
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16,656 reviews

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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,040)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user arthurp1054
Canada
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

There claim plug and play was not true i haad to pay for reprograming emc to get it to work properly $$$$$$$$

Date of experience: November 11, 2024

Thumbnail of user alexanders1686
California
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

Everything was programed, directions came with the product! Thank you for saving me so much Money & hassles! Awesome! Highly Recommend!

Date of experience: November 12, 2024

Thumbnail of user axtona1
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Programming can sometimes take a long time. Warranties are a hassle. Luckily there are few warranties.

Date of experience: November 7, 2024

Thumbnail of user tammyp1255
Tennessee
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I received my order in a timely manner. But was very disappointed that I paid $214 for something that wasn't good. It was a bad part they shipped me.

Date of experience: November 8, 2024

Thumbnail of user chrisn2266
Oregon
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Once I finally received the PCM it worked as it should. The timelines are not at all accurate. Took 16 days to get something in 4 to 8 days 🤷🏼‍.

Date of experience: November 7, 2024

Thumbnail of user allanm554
Canada
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I live in Canada so time for arrival was longer but pcm worked as expected. Plug and play! Job done.
Thanks Al

Date of experience: November 7, 2024

Thumbnail of user timothym3254
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Everybody was courteous plugged it in computer work fine truck started right up never skipped the beat. Everything went well thank you very much.

Date of experience: November 7, 2024

Thumbnail of user johnb18666
Oregon
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Very knowledgeable and great service. Would definitely do business with Flagship One again. Thank you.

Date of experience: November 7, 2024

Thumbnail of user harbansb
Florida
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Worked well, more map sensor issues. I've bought many Computer from this provider and only ever had one issue with a PCM.

Date of experience: November 7, 2024

Thumbnail of user josej1259
Puerto Rico
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Just what I was looking for at the best price, good service and with a guarantee, recommended; thank you

Date of experience: November 7, 2024

Thumbnail of user gregw1789
Minnesota
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Part still works great, I was kept informed of the process it could have went a little quicker for my taste but all is well

Date of experience: November 7, 2024

Thumbnail of user pedrop394
California
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Worked just fine, but did have to reprogram it ourselves. Just a minor inconvenience. Otherwise worked just fine.

Date of experience: November 11, 2024

Thumbnail of user scotts6832
Belize
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Send your VIN. Get a computer brain pre programmed for your car! No hassles. No problems! Good ppl. Good service. Good PCMs. Car back on the road!

Date of experience: November 10, 2024

Thumbnail of user daveh1523
Canada
1 review
0 helpful votes
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November 20th, 2024
Verified purchase
• Updated review

Very satisfied, great service and good product. It's nice not to have to program the Chrysler PCMs. Play and play, all the way!

Date of experience: November 10, 2024

Great service
May 7th, 2024
Verified purchase
• Previous review

Dealt with these guys a few times, every transaction has been great.

Date of experience: April 27, 2024

Thumbnail of user dennisl2008
New York
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Very satisfied went just like I was told Great service

Date of experience: December 3, 2024

Thumbnail of user yolandal435
Arkansas
1 review
0 helpful votes
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November 20th, 2024
Verified purchase
• Updated review

The part that was ordered was supposed to be programmed and updated and it wasn't so I had to still take it to the dealership.

Date of experience: November 10, 2024

Dissatisfied
November 17th, 2024
Verified purchase
• Previous review

Order the part supposed to be programmed and updated ready to put in and it wasn't I had to take it to a dealership to have it done.🤦🏾‍

Date of experience: November 7, 2024

Thumbnail of user kylonc2
Illinois
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I am a multiple time repeat customer. I have always been satisfied with my purchases and customer service from FS1.

Date of experience: November 7, 2024

Thumbnail of user santoss56
Pennsylvania
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

Works GREAT, no problems!, this ECM Engine Computer PCM ECU is just what the car needed and you can get it programed to your vehicle by way of it's vin number.

Date of experience: November 10, 2024

Thumbnail of user grego483
Missouri
1 review
0 helpful votes
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November 20th, 2024
Verified purchase

It was very easy to order and all you have to do is give your VIN number that was perfect everything is great would order from them again

Date of experience: November 10, 2024

Thumbnail of user cherylg2169
Tennessee
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I ordered our part and your service technicians took care of it fo us. Your notificaiion system works well and we appreciate your service.

Date of experience: November 8, 2024

Thumbnail of user jeffreys4354
Michigan
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Quick and easy on line and arrived in a reasonable time, it was packaged in bubble wrap and arrived undamageed

Date of experience: November 7, 2024

Thumbnail of user heaterc1
Oklahoma
1 review
0 helpful votes
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November 22nd, 2024
Verified purchase

IT WAS GREAT SHIPPING WAS SLOW TOOK ABOUT OVER A WEEK BUT MUCH CHEAPER THAN OEM WOULD BUY AGAIN FOR SURE

Date of experience: November 12, 2024

Thumbnail of user joeyr262
Kentucky
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

ECM arrived in a bubble mailer to start...but the ECM was cosmetically undamaged and clean but the pins were dirty and HEAVILY corroded! Had to clean them before installation.

Date of experience: October 23, 2024

Thumbnail of user danielv2141
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Great experience, easy to order and the convenience of plug and play was just great and solved problems I was having with my Dodge Ram!

Date of experience: November 7, 2024

Thumbnail of user jamesb14290
Texas
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Fast and easy to find what I need at a fantastic price. Great value.

Date of experience: November 25, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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