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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,007
Neutral
96
Negative
329
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16,656 reviews

96
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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,040)

Rating

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user anthonym5297
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Very happy and good communication part worked great and was a quick install

Date of experience: November 7, 2024

Thumbnail of user jeremyd1419
Oregon
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Module came very fast and was plug and play just like advertised. Thanks

Date of experience: November 7, 2024

Thumbnail of user teda288
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Product came with step by step instructions and offered phone support if needed.

Date of experience: November 7, 2024

Thumbnail of user ronaldv968
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Got item quick and worked great and has been working good so far

Date of experience: November 7, 2024

Thumbnail of user nigelh207
Canada
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Final delivery left me scrambling to find product. Took a while to find out where the computer was

Date of experience: November 7, 2024

Thumbnail of user rogerr1576
South Dakota
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Kept us informed so we could keep customer informed and tech like that it was plug and play

Date of experience: November 7, 2024

Thumbnail of user davidh14432
Tennessee
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I had to replace the TCM on a 09 Cobalt, then the ECM, both worked great, recommend to anyone needing an ECM and or TCM...

Date of experience: November 7, 2024

Thumbnail of user marcg706
Canada
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Nothing wrong with your service your shipper sucks $#*!

Date of experience: November 8, 2024

Thumbnail of user tonys3086
Tennessee
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Great communication, product has worked as specified every time, awesome customer service.

Date of experience: November 8, 2024

Thumbnail of user johnnyf834
Georgia
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

I got it had it put on so far it works well. If i need any thing ells i will get back to you.

Service
Value
Shipping
Quality

Date of experience: November 7, 2024

Thumbnail of user franciscol201
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase
• Updated review

The service is excellent, the parts arrived in time, and no complaint with any parts i purchase

Date of experience: November 7, 2024

Excellent service
February 5th, 2024
Verified purchase
• Previous review

No problem with any of the computers we have purchased with them if we do they warranty it fast by sending another computer

Date of experience: February 5, 2024

Thumbnail of user johnw11753
Montana
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Great customer service,great prices,fast shipping.very easy to perform the relearn strategy

Date of experience: November 8, 2024

Thumbnail of user davidm16289
Arizona
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Nice customer service associate. Received product quickly.

Date of experience: November 8, 2024

Thumbnail of user dwaynea112
California
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Awesome people to deal with!
Also fixed all my codes it was setting.

Date of experience: November 8, 2024

Thumbnail of user stephena2323
Texas
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

It was real simple process, and was fast service. Good quality parts

Date of experience: November 7, 2024

Thumbnail of user donaldn976
Washington
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Awesome! Everything you said is true and works great!

Date of experience: November 8, 2024

Thumbnail of user robbyf16
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase
• Updated review

Car failed to start with new computer. Still ran with old unit.

Date of experience: November 7, 2024

Easy to order
September 6th, 2024
Verified site experience
• Previous review

Date of experience: August 27, 2024

Thumbnail of user ronaldp1946
New York
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

All good no problems with this company at all. Shipping included.

Date of experience: November 7, 2024

Thumbnail of user michaelb17578
Florida
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Good price, shipping was quick and easy and works as advertised.

Date of experience: November 7, 2024

Thumbnail of user nanueld
Washington
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Fast and Professional service delivered on time and work as Expected

Date of experience: November 7, 2024

Thumbnail of user ericm4297
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

The PCM was supposed to be Vin specific, but was not. It took a month to arrive and it was useless!

Date of experience: November 7, 2024

Thumbnail of user philh916
Minnesota
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

5 weeks after I ordered it they finally shipped it, 5 weeks of nothing but lies every day

Date of experience: November 7, 2024

Thumbnail of user tods79
Canada
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Excellent job after receiving the new computer all the problems were solved, great job

Date of experience: November 7, 2024

Thumbnail of user robertl5189
Georgia
1 review
0 helpful votes
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November 17th, 2024
Verified purchase
• Updated review

Warranty is way to long.Going to have to find another source

Date of experience: November 7, 2024

Robert lane, buds auto repair
February 15th, 2024
Verified purchase
• Previous review

It takes way too long for warranty. Warranties should be priority. Have to start looking elsewhere.

Date of experience: February 8, 2024

Thumbnail of user michaelc14841
New Jersey
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Order and turnaround time was fast and delivery was fairly quick

Date of experience: November 7, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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