Flagship One Inc

Ordered a common GM PCM Feb. 29, received Mar. 22. Delayed ship due to PCM not on hand and initial programming fail were the explanations. The website implies rapid ship, not this time.

Ordered plug and play PCM for my 2008 Mazda. It was supposed to be plug and play. The car would not start with it installed. They told me that I need to have a locksmith program my keys to the new PCM. I have a locksmith come out, he had the equipment but was not able to make the PCM work with my keys. Waste of money for PCM and Locksmith.

Got pcm for my dodge ram, it was not programmed.right had to send back. Customer service sucks. Had to pay return shipping at cost of 60$. I would recomend highly not buying from this company! I have not got pcm I returned back yet. Piss poor customer relations.

Was very pleased with the service and they were on the ball even when I gave them wrong info that were quick to let me know and follow up through the whole process

Customer service reps sounded like they were from India and very difficult to understand. We went to Youtube for a successful and easier start up/relearn process. The new PCM works great and it's like having a new truck. 2001 Silverado 4.8L with 480K on it.

I order a preprogrammed drive train control unit to Finland. The part was working flawlessly and delivery was fast, if expensive. I am happy that the international delivery was available since the part wasn't available from Europe.

So sorry that i did not find the reviews before I purchase this pcm. Received it and found some corrosions on plug# 2 pins. Very upsetting because it is expensive. Plugged it anyway and my van will not start, it will crank but no start. No fault code recorded but no fuel coming from the pump. Reinstalled the original pcm and have no problem starting. Called their number and was transferred out of the country, spoke to a guy named venus who don't know $#*!. After several calls and email's still waiting for results. Since, it is Sat., I willl have to wait for next week to waste more time. Just hoping, I will not be scammed and get my refund, or otherwise will call the bank to dispute this purchase.

Ordered a ECU for 1998 lexus es300.
It came late. Installed it. My oem keys in ignition wold not start car.
Called they said send back!
They never contacted me.
I call they say only choice i have is get another.on sent back. But warranty will be dissolved. Ha ha ha ha ha

Very good communication with the technical team, got my vehicle back up and running with a refurbished ECU, highly recommended

I purchased an ECU for my 2003 Silverado, the price was fantastic. I was immediately contacted by Ervir and was kept informed all along the way as well as after I received the product, which was quite quickly to add. Unfortunately after receiving the ECU I found out that it was not the problem and I asked to return the item. Even in this again they were very helpful. I would highly recommend them for your Control unit needs.

Only issue was with dealing with GM key programing issue and customer service responding quickly with the info needed. I would certainly try replacing an ECM again with one from flagship one before scrapping vehicle

I have contacted Flagship One Inc, with a problem with their Engine Control Module, they sent me a RMA request which I think was asking me what was wrong, describe it, guess what is wrong, and how should it work... I have not been contacted from them since filling out this RMA request nor has any technical person called or emailed me. I do not know if they are sending another module or if they want the one they sent me to be mailed back in. The person I talked with was of some Asian area and her speaking with me was at best hard to understand, so maybe she said something that I could not understand. Waiting for someone to call or email...

We have a 2012 Nissan Sentra that was experiencing an extreme cold crank no start. We were able to determine it was probably the ECU. We ordered the part and the process was extremely easy and staff was helpful. Installing the computer was a breeze and the new one was actually updated and now the car's navigation works as well.

Poor communication, no instructions regarding the keys until I called. Slower than I expected to receive, less than impressed.

ECM not programmed correctly. Tested new and old and found out results.

QA not doing their job. But that's my experience.

I was looking into purchasing an ECM for my Kia Forte. Found what I needed and ordered it. Since I had not heard of Flagship, I did some digging into reviews. I didn't see a lot of good and was having second thoughts. I contacted Flagship and spoke with Ronnel about my concerns. She listened to my concerns and eased my mind, reminding me about their return policy. My concerns eased, I continued with my order. When I received the ECM, I installed and tested my vehicle. It was not the issue I was having with the car. I spoke with Geraldine about getting a Return Authorization. She was very helpful with what I needed to do and the amount that I would be refunded. I shipped the ECM back and was refunded in a very timely manner. Thanks to both of you at Flagship One!

I ordered a pcm for a ford truck. I received the product and the truck runs fine but now the abs light stays on because the vin # in the pcm does not match the abs. Before the sent the module, 3 different times they asked for the vin and still didnt program it in. They wont send me another one to resolve the problem. They want me to return the one they sent, so they can fix it. My problem is that this is a company truck that works everyday and cant sit for a month for them to fiddle f**k around

Was decent service but the computer didn't fix the issues I had. Fixed some but my dash read outs won't allow me to clear anything or see milage. Could before but not with new computer installed

Think we're going to have a great business relationship, the only problem we have is nothing that can be changed. The shipping is a little slow for our customers,but they will have to wait. FC1 is a great company for our margins to meet our needs. Thank you for all you do.

The engine computer fixed my problem and it working OK, but:

When I went to your web page, it said I would receive an ECM programmed and 2 keys for my 2006 Ford Ranger based on its VIN. After installing the ECM and getting the new keys cut to my original keys, I placed the new keys in the ignition, turned to run (but not start) for 3 seconds on each key. This did not work. The Ranger would not start. I called you and was told it would need a special scanner or to take it to a dealer or locksmith to get the keys to work. The locksmith wanted $89.00 for service call and $250.00 to erase the old key codes and program the ECM for the new keys. When you programmed the ECM you should have erased the 3 key codes that we found with a scanner and then the "insert and turn key for 3 seconds" would have worked.

Computer took forever to get,didn't work
Needed a dealer to program. Companies a scam 3rd time I bought a computer from here to have to have programmed not 1 time has one worked a dealership always has to program their computer's

Very simple process, just fill in your car's info and they get you set right up. The shipping was on time and everything worked just like it should

This is to tell you that you told me a lie
Firstly on your website you say to deliver my computer between 2 and 7 days and leave your factory 15 days after placing my order you have sent it by regular mail and you charged me $105.00 US a real theft I received everything another 15 days for delivery and to finish the dish the instructions you sent me to program the keys were faulty I called your customer service and he told me Mr you have to go to Ford or a locksmith another $500.00 you are liars, fraudsters, it would have cost me less at a Ford dealer, all your teams are a liar
Benoit Dumoulin