• Bookmark

    Flagship One Inc

Flagship One Inc

Write a Review

Overview

Flagship One Inc has a rating of 4.1 stars from 3,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.5%
Positive
2,006
Neutral
96
Negative
330
View ratings trends

Instant Feedback

16,644 reviews

96
See all photos
How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
See positive reviews
Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
See critical reviews

Reviews (3,039)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user kanes46
New York
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Took care of the problem! Easy to install and the product and customer service was top notch.

Date of experience: June 15, 2024

Thumbnail of user roberth7480
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Works great. No problems since install. Great communication with company.

Date of experience: June 15, 2024

Thumbnail of user wayneg663
Georgia
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Everything went great. Cleared my codes and got my factory stereo working.

Date of experience: June 15, 2024

Thumbnail of user connief410
Indiana
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Good service received part but that part ended up not being bad

Date of experience: June 15, 2024

Thumbnail of user frankt1196
Delaware
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Easy to order, Keep the customer informed.
About the progress of the pcm.

Date of experience: June 15, 2024

Thumbnail of user alexism811
Indiana
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Great and easy experience and if you need help they help you with it and make it so easy!

Date of experience: June 16, 2024

Thumbnail of user ronaldm1841
Kansas
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

AOKO! Fast service, easy and good communication.++++++++++++++++++++++++++(+++(+(((((((!+++++++++++++++++

Date of experience: May 14, 2024

Thumbnail of user heathers2618
Michigan
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

I love it and it looks great and my boyfriend love the shirt too

Date of experience: June 15, 2024

Thumbnail of user jerryw1084
Florida
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Very good product good quality very satisfied second time ordered very satisfied

Date of experience: June 15, 2024

Thumbnail of user garyp833
Tennessee
1 review
1 helpful vote
  • Send Message
June 19th, 2021

You would almost be better going to a junk yard and getting a used GM computer, they took over 2 weeks to ship a popular GM computer, no instruction, was promised that it was plug and play which it was NOT, had to contact them and they sent anti-theft re-teach which did not work as sent, took over 8
Tries of 10 minute cycles, finally accepted, needed driver door closed and no-one sitting in seat, had to work key on and off thru open window, they were no help and don't read e-mail, 3 times I sent e-mail telling them computer finally worked and they keep sending e-mail to return ecm
What a screwed up company will no deal with then again, I have over 50 years experience in automotive repair and run my own shop, SAE member.

Tip for consumers:
Get someone else to reprogram a GM computer

Products used:
re-programmed GM computer

Service
Value
Shipping
Quality

Date of experience: June 19, 2021

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

We set a high standard for ourselves, and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.

Thumbnail of user chrisl2614
Tennessee
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Part arrived securely packed, installed quickly, and is working like a charm!

Date of experience: June 15, 2024

Thumbnail of user andrewf1551
California
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

I feel like the order took a little too long before it shipped out.

Date of experience: June 15, 2024

Thumbnail of user lancen94
Idaho
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

The website and ordering process were easy to navigate. Great product.

Date of experience: June 16, 2024

Thumbnail of user jerryt687
Ohio
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

They were great to deal with. Kept us informed every step of the process for CPU.

Date of experience: June 16, 2024

Thumbnail of user julioalejandrop
Mexico
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

About 2 weeks to be shipped but it worked great. I would recommend them

Date of experience: June 15, 2024

Thumbnail of user jonh871
New York
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Prompt
Delivery and easy install. Works as promised. No complaints

Date of experience: June 15, 2024

Thumbnail of user reymundoc1
Texas
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Good price.Good service.Thank You.Easy installation & programming.

Date of experience: June 15, 2024

Thumbnail of user hunterautogroups
North Carolina
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Have used this company 3 times now. Quick service and has fixed the issues ever time.

Date of experience: June 15, 2024

Thumbnail of user buzze7
Washington
2 reviews
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Great...I have nothing else to say except, that I'm glad it works!

Date of experience: June 16, 2024

Thumbnail of user troys607
Washington
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Took longer than expected. Delay messages were sent. I did appreciate the communication.

Date of experience: June 16, 2024

Thumbnail of user jonathanh1507
Louisiana
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Great experience. Will definitely refer this company to all of my fellow mechanics.

Date of experience: June 15, 2024

Thumbnail of user laureacer
Tennessee
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Fast delivery plug and play my truck is a live. Thank you so much.

Date of experience: June 15, 2024

Thumbnail of user mauricec237
Texas
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

The service was phenomenal, I would tell any and everybody about you, thanks so much

Date of experience: June 15, 2024

Thumbnail of user marianneh581
North Carolina
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Sent old one back but have not received rebate
Waiting...,...

Date of experience: June 15, 2024

Thumbnail of user thomash3702
Texas
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Took a little longer to receive than i thought but worked fine!

Date of experience: June 15, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

How do I know I can trust these reviews about Flagship One Inc?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Flagship One Inc?