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Flagship One Inc has a rating of 4.1 stars from 3,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 8th among Auto Parts sites.
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16,640 reviews
I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!
Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.
Beflre purcjased tje new pcm tje truck wouñd crank and run. But, it wouñd go into reduced power mode. After repñacing tje pcm it wont fo anytjinh ive had two mechanics work on it. One repñaced everumytjing he cojñd come up with. The second one plugged his programmer in aand toñd me tje key is not programmed. No wouñdnit program it id the same key tjat previously cranked it. Also apparently it has hung tje tjrottñe body open ans fiññed tje oiñ witj gas had to flush it out and it has since done it again.i hope otjer people hsve better experiences tjan i have.because mine was notjknh but good money thrown after bad
Date of experience: February 10, 2024
PURCHASED A ECM AND IT WAS DELIVERED A WEEK LATER ONLY TO FIND OUT IT WAS PROGRAMMED INCORRECTLY. NOW I ONLY GET VOICE MAIL AND NO ONE WILL RETURN CALLS OR RESPOND TO EMAILS. STAY CLEAR OF THESE PEOPLE THEY ARE APPARENTLY PROFESSIONAL SCAMMERS.
Tip for consumers:
DON'T EVEN CONSIDER USING THEM
Products used:
ECM FOR CADILLAC SRX
Date of experience: June 14, 2021
Good Day Hiram,
We apologize for any inconvenience this may have caused. As per checking, we've sent you a Return Merchandise Authorization form that needs to be filled out electronically, so our techs can diagnose the issue with the unit.We hope to get this issue resolved soon.
In recent months I have used this company for ECM's needs and they have been very good.a little slow but excellent product
Date of experience: February 10, 2024
Hello Frank, we're glad to hear that you've been satisfied with our products. Thank you for choosing Flagship One.
The part never arrived. We had to take the Suburban to an Auto Shop and they fixed the it without the part from you.
Date of experience: April 28, 2024
We are very sorry with the confusion however upon checking the records, your order was in the Post Office waiting to be claimed. If you need any assistance, do no hesitate to contact us. Thank you for your patience.
Very good service, quick response and delivery of a working part ready to be installed and I'm happy the issue has been resolved. Thanks
Date of experience: February 7, 2024
Your time in leaving us a positive review is greatly appreciated – thank you Kenneth!
Received ECM on time,installed the same day that I received it. Engine fired right up with no problems. Very satisfied customer.
Date of experience: February 11, 2024
Hi Jeff, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
I ordered the part and it came as expected. Still not working on truck but will try something else.Part came in time and at a good price.
Date of experience: February 22, 2024
Great service and fast shipping and well packaged. This was a hard to find part and was the a great price compared to other companies.
Date of experience: April 27, 2024
This company gave great service and communicated throughout the whole process. We got the unit back in a timely manner. Thank you Flagship One!
Date of experience: February 7, 2024
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Stephanie.
I was very satisfied with your product. On time no tax warranty and excellent customer service. I will recommend you to every one of my friends.
Date of experience: February 7, 2024
Your trust in our company and feedback are deeply appreciated – thank you Robert!
Great customer service and great people to help me, great Job, hope to do business with you again. Thank you.
Date of experience: April 27, 2024
It was great dealing with you guys I had no problems with it plug and play had no issues I will deal with you guys in the w
Date of experience: April 27, 2024
I bought a computer for a nissan frontier.and sending back my old one for a core of $200. I can later use..
Date of experience: April 27, 2024
Flagship was very responsive and part came back quickly, and worked as it should now. Love the free shipping, thank you
Date of experience: February 7, 2024
Your trust in us means the world Terry! Thank you for the 5-star review.
Shipping sure went the long way around. Order was close to home then traveled back and forth. Just seems funny how many places it went close by
Date of experience: February 21, 2024
Didn't have to use it as I had a bad cell in the battery. Kept it just so I have a go to when the ecu does go out.
Date of experience: April 27, 2024
Good place for diy kind of guys without breaking the bank...very satisfied with purchase and over all experience dealing with flagship...thanks
Date of experience: February 7, 2024
Thanks for your trust in our company Paul– we're glad to have earned it!
Barry satisfy because everything is very easy to understand and they walk you through the whole Process and update you The whole delivery process to Into I got the the Product
Date of experience: April 27, 2024
Parts fit. The price is good. On time delivery.
2nd time ordering from them not a single issue
Date of experience: June 2, 2024
I appreciate the efforts of the ladies in the office, but I suspect the 7 day promise is never kept. It was more like 14 days. 14 business days.
Date of experience: April 27, 2024
Very easy to install. No problems after installing it. If you need ant pcm this is the company to contact.
Date of experience: February 9, 2024
Hello Reita, we're thrilled to hear that your installation went smoothly! Thank you for your kind words and for choosing us for your PCM needs.
Unit came in in a timely manner, but there was a chip out of the part of the unit where you plug it in.
Date of experience: April 27, 2024
Knowledgeable representative helped me find the correct computer. Part arrived quickly and was exactly what I needed.
Date of experience: April 28, 2024
I ordered an ECM for an '07 Frontier. It was the right one, easy swap and works perfectly. Would recommend.
Date of experience: February 9, 2024
Hello Eric, thank you for your feedback! We're here to assist you if you need any further assistance with your order.
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Good day, we would like to know more information on why we failed to meet your expectation. We are always here open to listen to our customer's feedback. Please reach out to us on admin@fs1inc.com so we can resolve this matter. Thank you for your cooperation.