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    Flagship One Inc

Flagship One Inc

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Overview

Flagship One Inc has a rating of 4.1 stars from 3,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.

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Positive reviews (last 12 months): 82.5%
Positive
2,009
Neutral
96
Negative
329
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16,618 reviews

96
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How would you rate Flagship One Inc?
Top Positive Review

“Incredible purchase!”

Jerry G.
12/26/24

I was at my wit's end with my 2010 Jeep Wrangler! The dash lit up like a Christmas tree. I purchased a replacement computer from Flagship One. It got to me quickly. Three bolts and four connectors, and my Jeep is like new! Thanks for a great product and service!

Date of experience: 12/16/24
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Top Critical Review

“Good product customer service not so good”

Paul E.
12/26/24

Their product worked great. It took forever a little over three weeks to receive it after several phone calls and emails. The product is good, but customer service is not so good. About the product a better price and quicker turnaround somewhere else.

Date of experience: 12/16/24
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Reviews (3,036)

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Reviews that mention popular keywords

customer service (366) account manager (58) vin number (44)
Thumbnail of user sandrae1236
Washington
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great customer service and my order was done perfectly

Date of experience: April 27, 2024

Thumbnail of user clarencep98
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was a good experience and am happy with the purchase.

Date of experience: April 27, 2024

Thumbnail of user jalill1
Oregon
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was very quick and correct in I would shop here again

Date of experience: April 27, 2024

Thumbnail of user brandonw1120
Kansas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Took twice as long to receive than part was originally advertised for

Date of experience: April 27, 2024

Thumbnail of user omara613
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The ecm was plug and play it was the right type for my car.

Date of experience: April 27, 2024

Thumbnail of user christofera1
Florida
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

The part was not only on time but did exactly what it was supposed to do! Thank you Flagship 1!

Date of experience: February 7, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Christofer, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!

Thumbnail of user kondrezb
Utah
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Best experience and good product. Best place to buy product from works amazing

Date of experience: April 27, 2024

Thumbnail of user rogerh1046
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very nice and understandable of placing my order. Is my second order and was very explainable of m

Date of experience: April 27, 2024

Thumbnail of user robertc8174
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was a easy process and we put it in and it worked perfectly!

Date of experience: April 27, 2024

Thumbnail of user jays1802
SX
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Not working with vehicle, not connecting. Transmission computer not connecting

Date of experience: April 27, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.

Thumbnail of user pamelal1650
Mississippi
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Super fast shipping. Instructions were spot-on. Everything they said it would do, worked!

Date of experience: April 27, 2024

Thumbnail of user edwardb1821
Kentucky
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Found just what I needed. Sent me plenty of e-mails to follow
Thanks will definitely recommend you

Date of experience: April 27, 2024

Thumbnail of user stevenc2926
Georgia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast shipping and product quality was great. Worked exactly as expected.

Date of experience: April 27, 2024

Thumbnail of user brendag1864
South Carolina
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Hassle-free purchase, delivered exactly as promised!

Date of experience: April 27, 2024

Thumbnail of user hillinsh
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Customer service is great and products always work perfectly!

Date of experience: April 27, 2024

Thumbnail of user clintm158
Wisconsin
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

They took care of Mt order quickly and kept me posted. It was fantastic

Date of experience: April 27, 2024

Thumbnail of user adamg1314
Indiana
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Worked well, took a little bit to receive my order

Date of experience: April 27, 2024

Thumbnail of user matty69
Alabama
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Works well. Kind customer service. Will do business again soon

Date of experience: April 27, 2024

Thumbnail of user hankw70
Texas
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very professional exact part I needed would order from them again.

Date of experience: April 27, 2024

Thumbnail of user anthonym3504
Oklahoma
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

On time and everything was exactly how they explained it!

Date of experience: April 27, 2024

Thumbnail of user fours9
Colorado
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It worked the first time. Old Jeep that had a burned out computer due to bad alternator

Date of experience: April 27, 2024

Thumbnail of user abnerg22
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good company keeping me updated on the progress. Will buy again

Date of experience: April 27, 2024

Thumbnail of user timothyk861
Virginia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Quick delivery, quality parts. Would order from them again

Date of experience: April 27, 2024

Thumbnail of user lucindal71
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great attention to detail,, simplified a truck computer order and issue..

Date of experience: April 27, 2024

Thumbnail of user markm6340
Indiana
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Fast and Easy great experience will be doing business again

Date of experience: April 27, 2024

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From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

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