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Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.
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16,574 reviews
This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.
My ecm that I purchased from flagship programming was not right. I have to have my vehicle towed and I a shop and have to have them program my ecm. Could've just did that from the beginning. What a waste
I received the order on time and as advertised. Functioned as promised.
Date of experience: February 10, 2024
Very good! Everything worked out great. Thank you very much!
Date of experience: February 11, 2024
Thank you for your trust and for recognizing our efforts with a 5-star rating Brian!
The part did work.but unfortunately thats wasnt the problem
Date of experience: February 11, 2024
Hi Melissa, we would like to know more information on why we failed to meet your expectation. We are always here open to listen to our customer's feedback. Please reach out to us on admin@fs1inc.com so we can resolve this matter. Thank you for your cooperation.
Date of experience: February 7, 2024
Hi Samir, we are so sorry about the difficulties you encountered. Your initial outreach was appreciated, and we provided details about the lifetime warranty, along with a 20% store credit offer to help. If there's anything more we can do to improve your experience, please reach out to us at admin@fs1inc.com. Your satisfaction is important to us, and we're here to assist you further.
It worked great. Fast service. Very good customer service.
Date of experience: February 11, 2024
Your review is a testament to the trust you've placed in us – thank you Daniel!
I received the correct ecm with the correct programming. Worked great!
Date of experience: February 10, 2024
Hello Eric, we're pleased to hear that you received the correct ECM and that it worked well for you. Thank you for choosing Flagship One.
Waited a month plus being told over and over it's in programming my mechanic calls me and tells me it's not programmed $#*! you people
Date of experience: December 7, 2020
IN EARLY DECEMBER, 2020, I ORDERED A SATURN ION PCM.ON MY CONFIRM ORDER FROM EBAY, IT SAIDMY 2006 ION PCM IS PROGRAMMED PLUG AND PLAY. IT WOULD NOT START THE CAR. I HAD A TECH FROM C&K SALES COME BY TO CHECK THE PCM=HE SAID THE PCM WAS NOT PROGRAMMED OR ANY GOOD. I CALLED FLAGSHIP 1 AND THEY WERE VERY RUDE SAYING IT WAS OUR FAULT. I HAVE BOUGHT LOTS OF COMPUTERS FROM THEM IN THE PAST, NO PROBLEMS BEFORE. THEY SENT ME ANOTHER PCM LATER, BUT IT WAS THE SAME. THIS HAPPENED (2) MORE TIMES. THEY THEN SAID THEY WOULD NOT REFUND ME. I OWN A AUTO ELECTRIC SHOP IN DURHAM, NC, SO I KNOW WHAT WE ARE DOING IS CORRECT. I ORDERED ANOTHER PCM FROM A SUPPLIER AND IT WORKED.AT MY SHOP AFTER ALL THIS HAPPENED (3) CUSTOMERS CAME TO ME AND SAID THEIR AUTO WOULD NOT START WITH THE COMPUTER THEY GOT FROM FLAGSHIP 1 THAT WAS PROGRAMMED AND PLUG&PLAY. I SAID FOR THEM TRY TO GET THEIR MONEY BACK AND GET ONE FROM ANOTHER COMPANY. ALL OF THEM GOT ANOTHER ONE FROM ANOTHER SUPPLIER AND THEY ALL WORKED. EVERY BODY SHOULD STAY AWAY FROM THIS COMPANY!
Date of experience: July 25, 2020
I was very satisfied with their product and will look forward to using their services. Plug and play just like they say.
Date of experience: April 4, 2019
I thought the price was fair and the product worked perfectly. Resolved all of my issues on my 2005 Jeep Wrangler TJ.
Date of experience: April 8, 2019
Great experience with flagship
Great experience with flagship
Date of experience: February 11, 2024
Excellent fast shipping excellent service excellent
Date of experience: February 11, 2024
We're grateful for your time in sharing your positive experience with our company Ronnie!
Fast, accurate, will use again………………………………………….:::
Date of experience: February 10, 2024
Good day Brandon, we're thrilled to hear that our part saved you money and met your expectations. Thank you for choosing us and for your positive feedback.
The agent was very friendly. Prompt and experienced.
Date of experience: February 10, 2024
Hello Lillie, we're pleased to hear that you had a positive interaction with our agent. Thank you for choosing Flagship One.
Always Great 👍 they good at there craft and quick shipping!
Date of experience: February 10, 2024
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
Correct item came just as described in a timely manner
Date of experience: February 10, 2024
Hello Paul, we're pleased to hear that you received the correct item on time. Thank you for choosing Flagship One.
Great customer service! And the delivery was exactly as advertised.
Date of experience: February 10, 2024
Hello Rudy, we're delighted to hear that you had a great experience with our customer service. Thank you for choosing Flagship One.
Great customer service. I knew exactly what was happening and when the product would arrive.
Date of experience: February 10, 2024
Good day Jeff, we're pleased to hear that you were satisfied with our customer service. Thank you for choosing Flagship One.
Fast and easy to order from. Got the ecu within a week of purchase.
Date of experience: February 10, 2024
Good day Yupheng, we're pleased to hear that you received your ECU quickly. Thank you for choosing Flagship One.
Works like a charm, thank you for saving my baby :)
Date of experience: February 11, 2024
Thank you for taking the time to share your satisfaction with our services Gary!
Excellent just a little slow on the programming. I would buy from flagship again.
Date of experience: February 10, 2024
Thank you so much Mark for trusting Flagship One Inc. Let us know if you have any questions.
It took a while to ship but part worked and we are grateful. Thank you!
Date of experience: February 10, 2024
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Monica.
The product itself worked flawlessly, just it took over a month to be delivered.
Date of experience: February 10, 2024
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Hello Carl, we're glad to hear that your order arrived on time and met your expectations. Thank you for choosing Flagship One.