• Bookmark

    Flagship One Inc

Flagship One Inc

Write a Review

Overview

Flagship One Inc has a rating of 4.1 stars from 3,023 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Flagship One Inc most frequently mention customer service, timely manner, and vin number. Flagship One Inc ranks 9th among Auto Parts sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.6%
Positive
2,007
Neutral
97
Negative
327
View ratings trends

Instant Feedback

16,574 reviews

96
See all photos
How would you rate Flagship One Inc?
Top Positive Review

“'97 Jeep Wrangler revived”

Brad C.
12/29/24

This was a good experience. I felt they were very thorough in getting the details to get me the right ECM and kept me updated with the progress along the way. I received it quicker than I anticipated and it worked great.

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“02 f150 ecm”

Adrian B.
12/27/24

My ecm that I purchased from flagship programming was not right. I have to have my vehicle towed and I a shop and have to have them program my ecm. Could've just did that from the beginning. What a waste

Date of experience: 12/17/24
See critical reviews

Reviews (3,023)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (364) account manager (58) vin number (44)
Thumbnail of user scottt1525
Germany
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Vin in computer was incorrect but after locksmith made some changes the Ecm worked

Date of experience: February 10, 2024

Thumbnail of user haroldk347
Canada
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Good it was a little longer then I first thought but works great

Date of experience: February 11, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Your time in leaving us a positive review is greatly appreciated – thank you Harold!

Thumbnail of user alexd1353
Philippines
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Awesome,the customer service is very helpful and friendly

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Good day Alex, we're glad we could earn your trust! Thank you for giving us a chance and for sharing your positive experience.

Thumbnail of user joses1508
Florida
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Great service would definitely Recommend it to all my friends and family. Thanks

Date of experience: February 11, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Jose, you're welcome! We're glad to have been able to assist you.

Thumbnail of user jamess9319
Idaho
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Fast delivery great instructions to install the part will be using again.

Date of experience: February 11, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello James, we're pleased to hear that you're satisfied with our service and product! Thank you for your kind words and for choosing Flagship One.

Thumbnail of user andrewc2592
Bahamas
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Perfect! No problems at all worked like a dream will buy again

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Your time in leaving us a positive review is greatly appreciated – thank you Andrew!

Thumbnail of user jaylinc6
Indiana
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Came packaged above and beyond. Very satisfied with product

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Jaylin, we're thrilled to hear that you're satisfied with our service! Thank you for choosing us, and we look forward to assisting you again in the future.

Thumbnail of user irvind19
Ohio
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

Arrived quick and it was exactly what it said turn out great

Date of experience: February 8, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Irvin, we appreciate your feedback! We'll continue to strive for excellent service. Thank you for choosing Flagship One.

Thumbnail of user charlesp2237
North Carolina
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

Still waiting for it to ship. My customer is not happy about how long it is taking

Date of experience: February 9, 2024

Thumbnail of user troys554
Ohio
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

The phone techs were direct and friendly. Almost felt like we were face to face.

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Troy, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.

Thumbnail of user debraw1750
Kentucky
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

When I ordered my part I got it very fast. It was very easy to place the order.

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi there Debra! Your encouraging review keeps us motivated to excel. We're thrilled to hear your vehicle is back on track. Please don't hesitate to reach out if you require any further assistance!

Thumbnail of user sherrianm
California
1 review
1 helpful vote
  • Send Message
February 16th, 2020

I bought a computer from Flagship one Inc. I paid $176.24 for the computer when I got it and had it put in my car. It didn't fix the problem with my car. I called them and I told them that it didn't fix the problem. Flagship one Inc. Said to send it back so I did it took a long time to get it from Flagship one Inc. I called them I told them that they have my money. No computer. I finally got it it didn't fix the problem. So Flagship one Inc. Sent me another one computer. The second one didn't work eather. I took my car to B&F Auto 's then I took my car to the dealership. They checked it out and said that the computer, that I got from Flagship one Inc. Wasn't any good. So I called Flagship one Inc. and told them what the Dealership said. I sent the second one back to Flagship one Inc. They wouldn't give me my money back. That I could only get store credit. And they changed me to put the computer back on the shelf. They said that I could only get store credit. No money back. If I had known all of that I would of NEVER bought their computer. So they have their computer and my money. Please help me get all of my $176.24. Back from them. They didn't like it when I told them that I was going to get a hold of BBB
My car is a 2002 PT Cruiser. Thanks so much PLEASE help me to get my money back to me.

Date of experience: February 16, 2020

Thumbnail of user rogery212
Georgia
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Product was as described and customer service was very professional

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Roger, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.

Thumbnail of user edgarv102
California
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

It was easy. Easy and clear instructions for installation. It worked correctly. 100% recommended.

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Your trust and satisfaction are our greatest rewards – thank you for the 5-star review Edgar!

Thumbnail of user randalr58
Utah
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

I tried a competitor and found a garbage product. Your product met all expectations

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Randal, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.

Thumbnail of user aaronk642
South Carolina
1 review
0 helpful votes
  • Send Message
February 5th, 2024
Verified purchase

They have always had great customer service. I have bought multiple units from them.

Date of experience: February 5, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Your trust and support drive us to continually improve Aaron– thank you for the 5 stars!

Thumbnail of user maryh5046
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Fixed my problem of starting the vehicle but didn't fix my Tcm problem

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Mary, we're glad we could resolve one issue for you. If you need further assistance with your TCM problem, please don't hesitate to contact us. Thank you for your feedback.

Thumbnail of user elijahb298
Oregon
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

I ordered, got my part, and it worked. And it was way cheaper.

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Elijah, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.

Thumbnail of user dylanw361
Washington
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Ordered the part and it arrived before expected and install was very easy.

Date of experience: February 7, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Dylan, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.

Thumbnail of user ciprianom14
California
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Very good quality. Just the process from start to finish took to long

Date of experience: February 7, 2024

Thumbnail of user vernonh148
Florida
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Worked great. Great job and great prompt and friendly service. Thanks

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Vernon, we're pleased to hear that you're satisfied with our service and product! Thank you for your kind words and for choosing Flagship One.

Thumbnail of user brians4226
Colorado
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

It worked very well. Quick shipping. Accurate description

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Brian, we're delighted to hear that our product worked well for you. Thank you for choosing Flagship One.

Thumbnail of user ronb1334
Michigan
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Great experience. Ordered the part had it in less than a week

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hello Ron, we're pleased to hear that you had a great experience with us. Thank you for choosing Flagship One.

Thumbnail of user caleba97
South Dakota
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Didn't have any issues came with no damage, took almost a week just for it to be shipped

Date of experience: February 10, 2024

Thumbnail of user chrism4453
Australia
1 review
0 helpful votes
  • Send Message
February 10th, 2024
Verified purchase

Come quickly very happy with the order. Programmed and delivery was good

Date of experience: February 10, 2024

Thumbnail of user seank114
Sean K. – Flagship One Inc Rep

Hi Chris, we're pleased to hear that you're happy with the programming and delivery of your order! Thank you for choosing Flagship One.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!

Company Representative

Thumbnail of user seank114
Sean K.
Typically does not respond to reviews

How do I know I can trust these reviews about Flagship One Inc?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Flagship One Inc?