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G Plans

How would you rate G Plans?
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Arizona
2 reviews
1 helpful vote
Follow Sara F.
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I filled out the questionnaire and ultimately decided I didn't want to spend money on the product... After that I was BOMBARDED with promoting emails that kept offering progressively more free incentives and guaranteeing success. I finally accepted on the premise of "a week of free chef prepared meals & a free meal plan"
Okay... so I join and discover that apparently, to G-Plans, 5 meals is enough food for an entire week! EVEN THOUGH they blast me with emails telling me how important it is to eat enough. Sure. I tried poking around the site and could not even tell when my free trial would end, but DID discover that once it did I would be charged $130+ PER MONTH! I asked the bot to tell me my subscription details and it said 5 months but "NA" on my billing date.

I then noticed that the "free meals" wouldn't ship for almost 10 days, so I reached out to customer support to find out if I would even be able to try the meals before my free trial ended (1 week, not 5 months). The answer is not only will I begin paying $130+/mo BEFORE I can try the meals, but they were going to send 4 more meals at full price (about $70) in order for me to receive the 5 free meals. At NO point did G-Plans communicate this - it required me reaching out directly to support for something else and coincidentally finding out! EXTREMELY SHADY and I will be reporting this to the BBB.

The only positive is a half positive because when you try for customer support through the app, you end up talking to a bot and can only use pre-determined communications... You have to insist on speaking to a real person and it took them 3 days to respond to me. However, once I got that reply the representative was actually very helpful - made me aware of the charges & helped me cancel everything before I was charged.

Date of experience: September 9, 2023
Michigan
1 review
0 helpful votes
Follow Margie A.
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Signed up, they canceled all my sessions, charged me another $160 after I canceled…DONT waste your $

Date of experience: March 14, 2022
New Jersey
1 review
1 helpful vote
Follow Kathleen M.
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WORST COMPANY EVER
December 27, 2023

No communication. No support. No way to cancel. Website difficult to navigate. Terrible experience!

Date of experience: December 27, 2023
Texas
1 review
0 helpful votes
Follow Karen C.
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After numerous attempts at cancellation, they continue to ship medication without any professional appointment or authorization. They will not refund the shipments. I changed companies and I don't want their drugs. Some monthly vials only had 3 doses in them.

Stay away. Huge Scam, they charge $600 for their "doctors" and blood tests, none were doctors and most had no clue. They get the type of meds wrong too.

Date of experience: February 20, 2025

Overview

G Plans has a rating of 1 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G Plans most frequently mention credit card, customer service and better business. G Plans ranks 320th among Weight Loss sites.

service
178
value
176
shipping
109
returns
149
quality
153
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