Gameloft

Some of the games are just pay to win. Look at the Asphalt 8, its free to play. But its freaking Pay to win, making the game so f.ucking unfair to someone who had just started their journey of playing the game. And also making kids more addicted at gambling? That's freaking illegal for kids, and the tokens? What the freaking hell. That's so expensive and just useless. $#*! your Asphalt 9, boring gameplay and stupid blueprints

I have been playing Gameloft's Dragon…
I have been playing Gameloft's Dragon Mania Legends for approximately 4.5 years. The customer service is absolutely terrible. Recently my real name got published on their DML Discord Forum. I reported this illegal activity to Gameloft Customer Care, as well as members of the Gameloft Board in Paris and Vivendi, who owns 56% of Gameloft. I have spent close to $75,000 on this game, yes that amount of money. The total lack of service, professionalism, as well as the breach of Private information, today I deleted the DML game and refuse to support Gameloft any longer. They didn't care a damn about me or my privacy. Now they have blocked alll communication from me.Please be careful with their games. Today I contacted Microsoft and asked them to delete my game and connection with Gameloft. This has been a truly awful experience.

I have only been playing Sniper Fury for three months and have seen several instances of cheating. Sadly, this is part of the online gaming experience, I know this. What is shocking is how little Game Loft cares. They are happy to take your money but do not expect any type of support in return.
The irony is that the game itself is actually really fun. You just have to be able to overlook the rampant cheating, constant glitches, and complete lack of customer support.

Gameloft represents capitalism at its mercenary worst. Their Customer Care department is a cruel joke. To paraphrase a popular Youtube video, crazy, nasty-$#*! Gameloft don't care. In response to my complaint that a glitch after their latest update had robbed me of a quite inconvenient but not enormous amount of in-game currency when attempting to purchase evolution materials, their stand was that since this transaction did not show up on their end there was nothing they could do for me. No amount of reasoning could persuade them to part with the few lines of code that would have saved them a customer. While admittedly not a big spender, I have made several purchases from them over the year that I have been playing DH5, but they would still prefer to lose my business rather than compensate me for my loss, even though the actual cost to them would be nothing. I am done with Gameloft and sincerely recommend that anyone else avoid ever becoming involved in one of their games.

Don't be mislead by their games initial smooth gameplay. Once you start progressing and are suckered into paying for an upgrade the game will soon thereafter quit working as it previously had. Customer Service is The absolute worse I've ever had any dealings with in any business. Their games are filled with hackers, cheats that they refuse to do anything about. If you file a complaint or request help you will become married with 3 children, a wife, professional career, house, etc... before it is ever resolved. I've now tried three of their games and had the exact same experience with each of them.

It is insane that GameLoft can do nothing (except make excuses) to prevent cheaters/hackers from ruining the game. Either allow open chat within game (to coordinate effort amongst players to ruin it for the hackers), or make the process easier to report them. The five seconds available to type a description is practically useless. If there was a button that auto-kicked someone off a server if all players clicked it, it would solve the problem.

It's pathetic that GL charges money for their games and features, but can't even deliver the most basic security. Yes, I understand that it's a moving target and difficult to track new hacks. SO COME UP WITH A DIFFERENT SOLUTION THAT DEMOCRATIZES THE BANNING PROCESS! Don't treat the symptom, treat the disease. Seriously, this is just common sense business practice. Why would I trust any other software from GL if you can't even figure out this problem?