Gameloft

About Asphalt 8 Airbourne:
Ive just finished the event to win a "free" BMW Hommage. I'm sorry to say that Ive uninstalled the game from my computer and will never play it again. This game psychologically tortures us by putting impossible goals to win ilusorily "free" cars (free as long as you pay A LOT to get them). The feeling of failure in this game is immense, and the sense of deception is even greater. I do not recommend this game to anyone who does not like to be made a fool.

I work by my own in costumer care and I never expected that such a bad, ignorant and incompetent service could be possible.
Unfortunately I invested already around 150 in a Game called Asphalt8.
After 2 month playtime they changed some stats for one of my multiplayercars(invested real money). Now the car is useless.

After the last update they have several bugs in their Multiplayermode and "support" doesn't give a $#*! about anything. If you play Multiplayer and the software disconnect you, you lose points. "support" ignores any question about compensation(asked for points, not money) for lost points at all.

Overall i have to say, I will not invest a single Cent in the future in a company that doesn't care about their customers like these morons.

Gameloft has over-estimated the value of their products and under-estimated the worth of good, competent customer service. More importantly, they do not care about the safety and well-being of their loyal, paying customers.
One phone call and thirty-five plus emails and counting, I still don't know whether my account was somehow compromised, nor do I know why I was banned from the game. All Gameloft was able to provide was a list of possible reasons following their token slogan, "we must preserve a fair playing environment for our loyal customers." Unfortunately, it's up to Gameloft's loyal customers to figure out why their systems are picking up suspicious activity because they definitely don't know that answer!
Logically, Gameloft's solution to this problem is to tell their loyal customers that if they commit the offence again they will have their account suspended for a longer duration or possibly terminated regardless that neither Gameloft, nor the customer know what the offence is!
Worse, the terms of the agreement state that Gameloft can terminate an account at any time for any reason, but apparently that's false. When given a good reason to terminate an account (ie: I don't want to be your customer anymore. I don't want to support this kind of crazy.), Gameloft's response is, "Unfortunately, we cannot delete any account due to technical reasons. Only customers can."
If you enjoy circular, crazy, illogical arguments, this company is definitely worth tapping into, just don't pay to play!

This game seriously needs attention from Gameloft! How many issues have been reported and customer service does ABSOLUTELY NOTHING about any of the issues reported!