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How would you rate Gameloft?
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Indonesia
1 review
10 helpful votes
Follow Dajae x.
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Absolutely Crap
September 10, 2018

They let hackers get away and ban the pros.
They make some cars looks have great stats but in reality the stats is fake. Like the common one is fake speed... thats just clickbaiting

Date of experience: September 10, 2018
New Mexico
3 reviews
11 helpful votes
Follow Christopher J.
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I have been playing a GameLoft game known as Asphalt 8 Drive and Drift for around two years, and I am disgusted at this company for their unethical and blatant cheating practices. GameLoft is deliberately rigging their games in order to bilk players out of real money, by manipulating their game with so called UPDATES which in reality cheat a player out of game rewards such as Cars, Credits, Fusion Coins and Game tokens. The latter items are used to buy and upgrade racing cars. GameLoft, however when "updating" their game GameLoft deliberately manipulates game data to skew a players progress and earnings of rewards such as cars, credits, fusion coins and game tokens. On the last update of my game, cars and hard earned rewards were removed from my rewards board and all of the upgrades on my cars were removed. Many months of game play were eliminated arbitrarily by GameLoft. When I contacted GameLoft Customer Services, my complaint was never addressed by this UNETHICAL company. I also reported this to Microsoft company... To no avail. Microsoft did nothing to intervene in this problem company. Many players have also complained about this breach of player trust. Many online reviews have complained about GameLofts unethical practices. Much more negative review can be made concerning GameLoft but I think the reader of this review can deduce that GameLoft lies and cheats to induce players to spend real money on fake cars and rewards. Take my advice. If you are considering downloading a game from GameLoft or any other app peddler, read the reviews first. This is a game, not an enterprise. It's a pastime not a profession. GameLoft seems to think people are naive and easily manipulated. WRONG GAMELOFT. I uninstalled your App out of disgust and disappointment.

Date of experience: April 20, 2021
Georgia
1 review
13 helpful votes
Follow Terry K.
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While this company may create some seemingly fun games, they use underhanded techniques to get your money by preying on your impatience as a way to coerce you into spending your money, and the crap they sell to you isn't even worth your money even if you have loads of money that you can afford to throw away.
One game, Dragon Mania Legends, is a prime example. Everything is time based: breeding, hatching, farming, upgrading, and these events take HOURS upon HOURS to complete. But Gameloft knows we live in a time where time is of the essence and these leeches just love to waste yours. You would think that even the people who spend loads of money with these jerkoffs would get better treatment. They don't.
Games crash, games kick you out causing you to lose time on events. You notify customer "care" (hahaha!) and NOTHING gets done! They tell you to send in your ticket (wtf?!) as if you're being called a liar. Those bastards know exactly who spends money and how much so them telling you to send in your ticket is basically them telling you that you are a waste of time and you are a f-ing liar.
This company, along with Netmarble, are nothing but thieves and crooks. Avoid them. Gameloft banned me from their Dragon Mania Legends page and even removed evidence I posted of how they cheat people and conduct sorry service. They don't want the truth told. And it's not defamation of character towards them at all... not when the things you inform others about them is the 100% absolute truth.
If any Gameloft developers happen to be reading this: $#*! YOU AND BURN YOU PARASITES.

Date of experience: August 14, 2016
GB
1 review
9 helpful votes
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I got banned from playing Iron man 3 for no fault of my own, I would not advise anyone to use Gameloft as they have no idea.

Date of experience: July 8, 2015
Florida
2 reviews
12 helpful votes
Follow Cindy T.
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I paid $7 for a game that doesn't even work and now I can't get a refund. I have sent a support email to gameloft and they have yet to answer.

Date of experience: August 30, 2013
Indiana
1 review
10 helpful votes
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Absolutely horrible customer service. Terrible server support. Incompetent programmers. Slow response times.

Date of experience: May 16, 2020
Canada
1 review
18 helpful votes
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GAMELOFT B. S.
February 8, 2017

This is about Asphalt 8 Airborne. Sure they have great graphics and lots of cars and tracks, BUT that is where the good stops. There are so many clitches in the game it is crazy. I have well over 700 hours of play time (I am retired lol) and when I first started everything was great and there was only 6 or 7 known issues that Gameloft admitted to at the time. There are now over 25 known issues that are being dealt with, a few still from when I first got the game (almost a year now) I have been ripped off for tokens and credits by Gameloft by not providing the item I purchased and they will not reply to any emails sent to them, even from within the game. I have easily been ripped off for at least a million credits and hundreds of tokens, and Gameloft doesn't give a damn. THEY HAVE NO CUSTOMER SERVICE WHATSOEVER I have tried a few other Gameloft games but the same B. S. that happens in Asphalt happens in all their games from my experiences. I have deleted all gameloft games (except asphalt) and will never ever download another one of their games and advise all of you to stay away from this rip off company. I am keeping Asphalt 8 because I do enjoy the racing but I will never ever spend any real money on it. I do hope that maybe one day I will see an improvement in all areas of Gameloft and then maybe I will try another one of there games. They do have a number of games that I think I would enjoy but due to the experiences I have had with Gameloft I am staying as far away as possible from them... BOTTOM LINE STAY THE HELL AWAY FROM ANY GAMELOFT GAME AND IF YOU DO DECIDE TO TRY ONE PLEASE DO NOT WRITE A REVIEW AT THE BEGINNING, WAIT TILL YOU HAVE REALLY PLAYED THE GAME FOR A WHILE AND SEE JUST WHAT B. S. IS INVOLVED AND WHAT HAPPENS WHEN YOU TRY TO CONTACT THEIR SO CALLED CUSTOMER SERVICE. I RATED THEM A 1 I WISH IT COULD HAVE BEEN A MINUS 100

Date of experience: February 8, 2017

Overview

Gameloft has a rating of 1.1 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gameloft most frequently mention customer service and real money. Gameloft ranks 192nd among Mobile Applications sites.

service
12
value
12
shipping
4
returns
6
quality
9