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Geekbuying has a rating of 3.7 stars from 943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 12th among Electronics sites.
Fast delivery great battery for the price range and best customer support fast to respond very happy with everything recommend it
Rubbish company ordered two scooters, got one delivered, that's when issues started out of stock for the second one, was told the next week, that week arrived nothing, told a week later, still nothing, now have been told another week. So no contacting my bank and paypal to get my money back. Awful company to deal with lies after lies. Will also be contacting trading standard's regarding this fiasco.
I purchased a fitness tracker watch on this website. First, they refused to accept my payment unless I sent them photos of my passport and the front and back of my credit card. This is obviously a huge red flag for financial scammers. I refused, and they said they would accept my payment if I left them a false positive review online. Again, I refused, and they sent it anyway. When it arrived, although the envelope did not appear damaged, the watch was broken and unusable. It was likely sent out like this, so quality control is severely lacking at Geekbuying. I took a photo and reported it immediately to Geekbuying, requesting a refund, as their return policy clearly states "1. Please immediately send some images about package and defective items to our service people. 2. After confirmation, we will resend you a new replacement or give you a total refund.". Geekbuying refused, telling me to have it repaired with my own money at a local shop. When I said that was unacceptable, they offered a $10 refund (the watch cost $39.99, plus $7.54 for shipping) if I paid to send it back to their warehouse (which, given international shipping, would cost more than $10). This is despite the fact that their return policy clearly states "GeekBuying will be in charge of the returning Shipping fee if it is the DOA item, and after we receive the returned package we will send out the new replacement by our expense or refund you." This was the worst online buying experience of my life, and I would caution everyone else to avoid these scammers! Buy from a trusted seller like Amazon or ebay that protects buyers from scams like this.
I ordered the xiaomi not 2. The seller told me that its out of stock. Canceled the order and received a full refund after a few days. Good service.
I have been doing business with them for a very long period. Until now they have never failed me, I trust them and their services.
I was charged the amount without stock and they didn't advice me until I asked, but the customer service was excellent, hence my four stars.
Highly recommended, I have a problem and he/she resolves it very fastly. I thank Geegkbuying for their service payment.
Very clear and fast answer with clear information. Never failed in my questions and personal reply Una
Order number *******
Fast and good service in case of cancellation. A few mails with some clarification did it within a few days
Placed order in March 2020 and it has never been received in June 2020. Please be aware of this company
I sent them an email because I was afraid they would delay sending... and they quickly forwarded the post code.
Horrible company. Sold me a defective drone for $243 and refused to compensate me for my loss. Buyer beware! Buy AMERICAN. China SUCKS.
Dear Jude S.,
We are sorry for the inconvenience.
Please let us know your order number so that we can check further details regarding your order issues.
One of our customer service representatives will reach you via email shortly.
Best Regards,
Geekbuying.com
I´m a big fan of Xiaomi smart devices and Geekbuying is a "must". Fast deliveries to Spain and a customer service that takes care.
The site is more than good and the service is great beyond sales and they solve with you any problem in a friendly way
Bought some tv boxes... good service & quickly solved any glitches which did arise. But solved it fast... good prompt delivery & traceable... nice!
I ordered a wrong product, the service of payment helped me, immediately cancelled my order and provide me a full refund.
Good customer service!
Had to cancel my order and had my PayPal refund in less than 5 minutes! Outstanding customer service. Hope to do business again soon!
They listened to me very well and answered all my doubts. I bought what I wanted for a very good price, I'm very satisfied.
I asked to cancel my purchase and they promptly assist me. They reply me in the best way how to do. That's what counts!
Geekbuying is the best site to buy anything.
I suggest it to all of you to make your orders here.
I great offers and a great service
Good problem solving. I had a problem with my order, so the support center gave me a solution. Thanks
Wery good prices and fast delivery, I had a problem with goods buyed, problem resolved in 48 hours:-)
I had to cancel an order and I didn't find any problem with the support for cancel it. The staff is very professional
I am very satisfied with the service it is very professional and fast response. I will definitely do the next purchase at geekbuying.com
Great company, great products and a great service team, congratulations, I was very satisfied, definitely I will buy again from them.
Thanks Jennifer
Gain trust and grow your business with customer reviews.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Dear Summit M.,
We are sorry for the inconvenience.
Please send us your order number so that we can check more details and resolve the issues.
One of our customer service representatives will reach you via email shortly.
Best Regards,
Geekbuying.com