• Geekbuying

Geekbuying

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Overview

Geekbuying has a rating of 3.7 stars from 943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 12th among Electronics sites.

  • Value
    116
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
72
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How would you rate Geekbuying?
Top Positive Review

“Fossibot F2400”

Robert B.
6/11/24

Fast delivery great battery for the price range and best customer support fast to respond very happy with everything recommend it

Top Critical Review

“Rubbish company”

Martin W.
12/9/20

Rubbish company ordered two scooters, got one delivered, that's when issues started out of stock for the second one, was told the next week, that week arrived nothing, told a week later, still nothing, now have been told another week. So no contacting my bank and paypal to get my money back. Awful company to deal with lies after lies. Will also be contacting trading standard's regarding this fiasco.

Reviews (943)

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Reviews that mention popular keywords

customer service (209) customer support (39) post office (13) order number (36) credit card (17)
Thumbnail of user cristianc10
3 reviews
7 helpful votes
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March 28th, 2018

More than 100 days have passed and I still do not receive this order *******. I claim to Geekbuying and they do not give me solution

Thumbnail of user davidp349
1 review
0 helpful votes
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June 26th, 2017

From my shopping experience on this site, I fully recommend this web portal. Good service and good prices.

Thumbnail of user dimosk
1 review
0 helpful votes
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August 7th, 2017

So far I never had problems with geekbuying. It's a very trustworthy site with a great customer service.

Thumbnail of user gustavov12
1 review
0 helpful votes
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October 27th, 2018

Buy a smart watch, excellent quality and an incredible price, and excellent customer service, I totally recommend it

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Value
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Thumbnail of user peaglep
1 review
0 helpful votes
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September 27th, 2018

The product that I ordered was discontinued. Shirley from customer cancelled the order and a refund was sent.

Thumbnail of user kenk199
1 review
1 helpful vote
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January 24th, 2019

They immediately responded to my order cancellation.
They just confirmed the reason easily.
Thank you so much.
My order number was *******.

Thumbnail of user joaom37
1 review
0 helpful votes
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November 12th, 2018

Super easy, packaging has various products, all products are of the highest quality. I recommend to all this store. Has great support

Thumbnail of user luisp104
1 review
0 helpful votes
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August 31st, 2018

Perfect attention, I made a mistake buying a smart phone that I don't need. And they refund the money out the bought.

Thumbnail of user endret
1 review
0 helpful votes
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August 7th, 2018

I am very happy with the service and the order received. Especially with my commercial assistant (Jennifer). I recommend it a lot.

Thumbnail of user juanl70
1 review
1 helpful vote
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January 19th, 2018

I needed to make a change in the order and the after sales service made it to me at the time.
I recommend 100% Geekbuying

Thumbnail of user alexl171
1 review
7 helpful votes
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December 5th, 2017

Should have read the reviews... Paid for 3 items during the sales week... Now, no items, no money, and no response from their support team.

Thumbnail of user aaronm109
1 review
0 helpful votes
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June 29th, 2017

I am satisfied with the service received after the sale, they answered my questions quickly, they gave me options to help me solve my problem

Thumbnail of user jonathans285
1 review
1 helpful vote
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October 18th, 2018

They have a great customer service, good prices and interesting products. They always help me and resolve all my doubts. Amplialy recommended.

Thumbnail of user dimitrit9
1 review
1 helpful vote
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October 11th, 2018

Incredible service! I contacted with the Aged Service 02 Jennifer. Accurate and quick service and full future update of my actions!

Thumbnail of user pantelisk3
1 review
1 helpful vote
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September 22nd, 2018

I ask to cancel my order and refund.The response was really fast. After 2 days the order cancelled and the next day I take my money back.

Thumbnail of user donutt
1 review
1 helpful vote
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February 22nd, 2019

I love geekbuying. Bought from them about 6 times, they're great.
Recommend buying from them every time!

Tip for consumers:
Check out the LK-TE8 earbuds!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user yashj2
1 review
0 helpful votes
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March 1st, 2018

The items are the cheapest around! Seller is very kind and effective.

Quick response and quality goods.

Thumbnail of user zoltanm6
1 review
0 helpful votes
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October 16th, 2019

I have a problem with registration. They solved the problem quickly and efficiently. I offer this site!

Thumbnail of user alexl321
1 review
1 helpful vote
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April 4th, 2019

Low prices and excellent customer service! I recommend this shop to everyone! I needed to get in touch and I had a quick return!

Thumbnail of user larryw631
1 review
0 helpful votes
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September 29th, 2020

Got what I ordered. Which it seems when I order anything from China it is always a problem. This is my first order from Geekbuying so far so good.

Thumbnail of user henriquea3
1 review
0 helpful votes
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December 6th, 2018

I made a order by mistake, um fact I ordered the wrong item. They responded very quicly to my mail and made the full refond on less then 48 hours.

Thumbnail of user ricardoc58
1 review
0 helpful votes
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December 11th, 2017

I am very satisfied with the service they provide and with the affordable prices. In addition the shipment is fast.

Thumbnail of user jesusb36
1 review
0 helpful votes
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October 29th, 2018

They gave me the information I needed through the live chat. I got it immediately, which left me very satisfied

Thumbnail of user andreiv3
1 review
5 helpful votes
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February 28th, 2017

Do not buy from this site, it's a scam, They trick you by buying good phones cheap and they never deliver it to you. It's a scam site

Thumbnail of user nelsond13
1 review
0 helpful votes
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September 9th, 2017

Great deals and after sales great! :) Thank you. I have placed my orders, and all orders were sent very fast and everything OK!:

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From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.

Business History

Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.

Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.

Company Representative

Thumbnail of user geekbuyings
Geekbuying C.

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