• Geekbuying

Geekbuying

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Overview

Geekbuying has a rating of 3.7 stars from 943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 12th among Electronics sites.

  • Value
    116
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
72
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How would you rate Geekbuying?
Top Positive Review

“Fossibot F2400”

Robert B.
6/11/24

Fast delivery great battery for the price range and best customer support fast to respond very happy with everything recommend it

Top Critical Review

“Rubbish company”

Martin W.
12/9/20

Rubbish company ordered two scooters, got one delivered, that's when issues started out of stock for the second one, was told the next week, that week arrived nothing, told a week later, still nothing, now have been told another week. So no contacting my bank and paypal to get my money back. Awful company to deal with lies after lies. Will also be contacting trading standard's regarding this fiasco.

Reviews (943)

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Reviews that mention popular keywords

customer service (209) customer support (39) post office (13) order number (36) credit card (17)
Thumbnail of user maxims21
1 review
0 helpful votes
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December 30th, 2018

Shirley provided a very good, fast and friendly service. I am 100% satisfied with her work...

Thumbnail of user piotrk86
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Jestem usatysfakcjonowany. Działa dobrze. Ładuje się z trzy godziny.

Thumbnail of user bryanr676
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Service client à l'écoute et réactif en cas de problème

Thumbnail of user kalinak3
1 review
3 helpful votes
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October 23rd, 2017

Absolutnie NIE POLECAM nikomu kupować cokolwiek na tej stronie! Czekałam dwa miesiące aby dowiedzieć się, że telefon który kupiłam nie jest dostępny. Po rozmowie na ich czacie z ludźmi którzy sami nie widzą co się tam dzieje i nic nie rozumieją dogadałam się, że zmienią kolor i wyślą po czym przychodzi mi email, że moje zamówienie jest anulowane z mojej prośby. LUDZIE! Teraz kiedy już miał przyjść po długim czasie gdzie naprawdę miałam już dość, dowiaduję sie, że muszę zapłacić vat w GB oraz możliwość zapłacenia w Polsce ponieważ mają umowę z SF EXPRESS która nilicza cła którego nie ma. Odradzam kupowania czegokolwiek na tej stronie, ogromny chaos i oszustwa na każdym kroku.

Thumbnail of user antoniov25
1 review
0 helpful votes
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September 10th, 2018

Buenos dias
Voy a contar mi experiencia de compra en Geekbuying que cuando tuve algun problema siempre han estado ahi con comunicacion directa para resolverlo.
Asi que no puedo decir cosas buenas de esta tienda.
-rapidez en el envio
-fiabilidad de los productos
-buena comunicacion postventa

Thumbnail of user alfredos38
1 review
0 helpful votes
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December 5th, 2019

Ho acquistato una Fiido 2DS. Nonostante avessi chiesto una Fiido 3 DS che al momento non era disponibile, mi è stata proposta la Fiido 2 DS. Sono rimasto molto soddisfatto dell'acquisto e il servizio clienti è stato sempre disponibile nel trovare soluzioni alle problematiche. La spedizione è arrivata nei tempi previsti e in ottime condizioni di imballaggio. Alfredo schirru

Thumbnail of user rocioc14
1 review
1 helpful vote
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October 11th, 2018

Buena pagina. He comprado varios moviles para mi familia y para mi. A buen precio y de calidad. Todos han llegado en el tiempi estimado. Si e tenido q consultar alguna duda o pedir la factura me lo han resuelto rapido, y eso que yo no entiendo otro idioma q no sea español y me an entendido a la perfección. Seguire comprando en geekbuying. Gracias

Thumbnail of user lisas457
1 review
0 helpful votes
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July 11th, 2017

Leider war das bestellte Produkt nicht mehr lieferbar. Die Beratung und Betreuung durch den tracking support, hier ganz besonders von Ella, war excellent. Die Rückerstattung erfolgte völlig problemlos. Danke nochmal an Ella.

Thumbnail of user waldemarg
1 review
0 helpful votes
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October 23rd, 2017

Sowohl Ware als auch die Lieferzeit waren Top. Es wurde bei Smartphone vergessen ein EU-Adapter beizulegen. Als Ausgleich wurde eine Erstattung per Paypal angeboten und auch von mir wahrgenommen. Ich fühlte mich gut beraten und aufgehoben bei Geekbuying. Werde dort wieder mal etwas bestellen.

Thumbnail of user marcoc86
1 review
0 helpful votes
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January 23rd, 2019

Amazfit Bip, l'ho ordinato e pagato sabato sera, mi sarei aspettato una conferma d'ordine, così ho cominciato a scrivere mail chiedendo se l'ordine pagato fosse stato ricevuto. A sorpresa, mentre stavo scrivendo un'altra mail è arrivato il postino. Molto veloci, ma una conferma che è tutto ok, no? Sicuro che tornerò a comprare qui, sono comunque molto cortesi e veloci.

Thumbnail of user manueln13
1 review
0 helpful votes
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April 7th, 2018

Buenos días, tuvimos un problema con el conector de pared del cargador del telf. Móvil que compre, el conector era de tipo americano en vez de europeo. Se lo comunique solicitando un adaptador, su respuesta fue realizarme una devolución de 5 para que yo mismo, e inmediatamente, pudiera comprar uno de calidad. Una solución rápida y perfecta.

Thumbnail of user mirkot1
1 review
0 helpful votes
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January 22nd, 2019

Il mio ordine è arrivato nei tempi previsti, addirittura due giorni prima. Prezzo qualità ottima, se volete fare dei buoni affari vi consiglio vivamente di acquistare i tuoi regali qui su sitejabber. Il mio cellulare funziona alla perfezzione, e sono molto soddisfatto del mio aquisto

Il mio ordine è arrivato nei tempi previsti, anche due giorni prima. Prezzo di ottima qualità, se vuoi fare delle buone offerte ti consiglio caldamente di comprare i tuoi regali qui su sitejabber. Il mio cellulare funziona perfettamente e sono molto soddisfatto del mio acquisto

Thumbnail of user nachom2
1 review
0 helpful votes
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July 12th, 2017

Tienen un servicio atencion al cliente que funciona de verdad. Para cualquier consulta o gestion, enseguida se ponen en contacto y resuelven la gestion que sea a la mayor brevedad posible.
Tiempo de entrega dependiendo de si hay stock en ese momento o tienen que autoabastecerse de nuevas unidades, pero normalmente cumplen con lo acordado.

Thumbnail of user svenh12
1 review
6 helpful votes
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August 3rd, 2018

Die Bestellung wurde von einer nicht autorisierten Person ausgeführt und die Lieferung hatte noch nicht begonnen. Das Geld war schon via... bezahlt so das ein Kaufvertrag zustande gekommen war. Auf meine Nachfrage hin zwecks Storno der Order und Rückerstattung wurde innerhalb von 32Std. Reagiert und mir ist die Zahlung zurück erstattet worden ohne Bearbeitungsgebühren.

Thumbnail of user isaackm
2 reviews
0 helpful votes
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July 20th, 2017

Primera vez que compro en este sitio, con dudas e intriga, pero cuando me surgían preguntas, ellos me respondían en menos de un día y me aclararon todo, el envío llego sin ningún problema y en excelentes condiciones.

Tip for consumers:
consejo: Pasado el tiempo de envío, revise si su pedido esta en su correo nacional (correo oficial de cada país) para corroborar de que llego su pedido, a través del numero de traking.

Thumbnail of user marcelow8
1 review
0 helpful votes
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September 28th, 2018

Soy de Argentina e hice una compra en geekbuying. Con los impuestos aduaneros de mi pais, el el precio de la importacion es mas que el artuculo que compraba. Solicite la cancelacion y el reembolso y ningun problema. Las veces anteriores que he comprado todo correcto. Muy recomendable esta pagina.-

Tip for consumers:
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Thumbnail of user xavierg15
1 review
0 helpful votes
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January 6th, 2018

He comprado varios productos y todos me han llegado de la forma correcta, en el caso de algún desperfecto me han podido solucionar, aunque a veces se tarden un poco, estoy contento con el servicio y soporte

Thumbnail of user fernandot14
1 review
0 helpful votes
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June 26th, 2017

Excelentes productos, la atencion y respuestas cardiales, explícitas y amigables y excelente calidez humana de Sophie, recomiendo Geekbuying, ya realicé varias compras y siempre lo recibi antes de tiempo y en perfectas condiciones, me hice fan de este sitio. Gracias

Thumbnail of user reinhards13
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Weil mir die Einfuhrkosten nicht bekannt waren und ich keine Erfahrung mit Bestellungen aus dem Ausland habe, hatte ich den Kauf storniert. Der ganze Ablauf per eMail war vorbildlich, freundlich und zuvorkommend, und im Ergebnis hat die Stornierung geklappt. Hierfür noch einmal Danke.

Thumbnail of user vjatseslavj
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Задержка была связана с ошибкой в номере телефона, по которому был послан СМС на получение товара. Мой номер телефона *******373 в заказе указан правильно. По каким то причинам СМС был отправлен на номер *******373. Это был номер телефона честного человека, который сообщил, что ничего не заказывал. После многих звонков и пересылок по почтовым отделениям товар был доставлен по моему адресу.

Thumbnail of user norag27
1 review
0 helpful votes
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May 7th, 2019

Tuve un problema y me lo ha resuelto rapido y excelentemente. Recomiendo Geekbuying. Los productos estan a muy buen precio y hacen envios a Argentina ESTO es muy conveniente dado que nuestro Pais ahora permite el puerta a puerta con valores de hasta USD 50.

Thumbnail of user jordir6
1 review
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September 1st, 2017

Compre un pack de un Xiaomi 4X con funda y protector, el protector me vino roto y la funda no se adaptaba bien al móvil. Les mandé fotos y les explique la situación y me devolvieron el dinero de la funda y protector

Thumbnail of user michelf81
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Livraison rapide et conforme. Excellent rapport qualité prix.

Thumbnail of user chriss753
1 review
0 helpful votes
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July 31st, 2017

Meine Fragen wurden von der netten Service-Mitarbeiterin per E-Mail beantwortet, dass Gerät war günstiger als auf anderen Webseiten und der Versand ist sehr schnell. 5 Sterne und ich werde bei Geekbuying wieder kaufen!

Thumbnail of user anthonyj131
1 review
0 helpful votes
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September 26th, 2018

Me gusta mucho su rápida atención y como resuelven los problemas.
Mi pedido se retraso pero aun así me solucionaron ese problema, responden rápido los correos electrónicos sobre mis dudas o quejas.

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From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.

Business History

Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.

Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.

Company Representative

Thumbnail of user geekbuyings
Geekbuying C.

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