• Geekbuying

Geekbuying

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Overview

Geekbuying has a rating of 3.7 stars from 943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 12th among Electronics sites.

  • Value
    116
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
72
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How would you rate Geekbuying?
Top Positive Review

“Fossibot F2400”

Robert B.
6/11/24

Fast delivery great battery for the price range and best customer support fast to respond very happy with everything recommend it

Top Critical Review

“Rubbish company”

Martin W.
12/9/20

Rubbish company ordered two scooters, got one delivered, that's when issues started out of stock for the second one, was told the next week, that week arrived nothing, told a week later, still nothing, now have been told another week. So no contacting my bank and paypal to get my money back. Awful company to deal with lies after lies. Will also be contacting trading standard's regarding this fiasco.

Reviews (943)

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Reviews that mention popular keywords

customer service (209) customer support (39) post office (13) order number (36) credit card (17)
Thumbnail of user ericd210
1 review
0 helpful votes
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June 4th, 2018

Suite à un achat sur le site; mon produit à la réception présentait des marques. Ma demande au service après vente fut traité rapidement et une solution efficace à été trouvé

Thumbnail of user ewertonf
1 review
0 helpful votes
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November 27th, 2018

Gostei muito do atendimento, bastante confiável.
Tudo se desenvolveu da melhor forma possível
Espero fazer novos negócios com a empresa.
Muito obrigado!

Thumbnail of user carlob147
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Ho acquistato una Power station,con il suo carrello per il trasporto è un prodotto eccellente,come pure l,inverter, funziona tutto perfettamente batteria al litio 100ah 12 volt ottima batteria.

Thumbnail of user oscarp54
1 review
0 helpful votes
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July 7th, 2018

Vamos a dejarlo en un trato nomal, eso si son super lentos, realice el pedido y lo cancele, todo muy lento con ellos, pero por lo menos lo cancelaron.

Thumbnail of user angela548
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Se nos estropeó un altavoz comprado en geekbuying en período de garantía y respondieron muy bien y rápido ayudándonos a subsanar todos los inconvemiemtes que iban surgiendo

Thumbnail of user geekbuyings
Geekbuying C. – Geekbuying Rep

Dear Angel A.,
Thank you for your kind review.
We'd like you to please be sure to revisit Geekbuying.com soon for all our latest offers.
Best Regards,
Geekbuying.com

Thumbnail of user remib6
1 review
1 helpful vote
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November 23rd, 2017

Je commande très souvent chez eux, et j'ai même renvoyer un smartphone qui ne fonctionner pas, j'ai reçu un remboursement quelque jours après qu'il ai reçu mon colis de retour

Thumbnail of user russom
1 review
0 helpful votes
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August 2nd, 2018

Ottimo personale gentile con l'utente. Lo consiglio vivamente a tutti coloro che hanno bisogno di un aiuto per la vostra ricerca e per la maniera di trattare i cliente

Thumbnail of user laurentl5
2 reviews
0 helpful votes
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November 5th, 2023
Verified purchase

Geekbuying est un site e-commerce chinois spécialisé dans la vente de produits électroniques grand public. Il propose une large gamme de produits à des prix compétitifs, et livre dans le monde entier.

Avis positif:

Prix attractifs
Large gamme de produits
Livraison rapide et mondiale
Service client réactif

Avis négatif:

Qualité des produits variable
Délais de livraison parfois longs
Frais de douane à prévoir pour les commandes livrées en France

Avis global:

Geekbuying est un site e-commerce intéressant pour les personnes qui recherchent des produits électroniques à des prix attractifs. Cependant, il est important de garder à l'esprit que la qualité des produits peut varier, et que les délais de livraison peuvent parfois être longs. Il est également important de prévoir les frais de douane pour les commandes livrées en France.

Conseils:

Lisez attentivement les descriptions des produits avant de commander.
Vérifiez les avis des autres clients avant d'acheter un produit.
Choisissez une méthode de livraison avec suivi.
Soyez patient en cas de $#*! de livraison.

Conclusion:

Geekbuying est un site e-commerce fiable, mais il est important d'être conscient des avantages et des inconvénients avant de commander.

Thumbnail of user campanad
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

SAV rapide j'ai acheté un vélo électrique shengmilo MX03 livré en une semaine panne du contrôleur au bout de 100km après échange de mails ils m'en ont renvoyé un au bout de 14 jours donc assez rapide
Rapide bonne communication a recommander

Thumbnail of user geekbuyings
Geekbuying C. – Geekbuying Rep

Dear campana d.,
We appreciate that you took the time to share your shopping experience with Geekbuying.com.
We will always do our best to ensure customer satisfaction.
Best Regards
Geekbuying.com

Thumbnail of user omarc33
1 review
0 helpful votes
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April 21st, 2017

Es una excelente pagina en la que he adquirido mis ultimos 2 celulares de excelente calidad, una atencion perfecta y he quedado realmente contento con ello

Thumbnail of user clodoaldos
1 review
0 helpful votes
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November 14th, 2018

Já fiz compras em outros sites chineses, e show foi demorado e confuso as respostas, aqui me foi passado informação rapidamente, e sem enrolação, muito bom

Thumbnail of user jacksong13
1 review
0 helpful votes
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April 9th, 2018

Tive um problema com a compra de um tenis xiaomi, pois o chip não foi enviado. Após entrar em contato e mandar um vídeo do produto, a empresa se comprometeu a reecaminhar o chip faltante.

Thumbnail of user edgarm53
1 review
0 helpful votes
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August 20th, 2018

Buen servicio en atención a clientes, solo tardaron un poco en enviar una respuesta y en enviar el producto, pero espero que cuando llegue este todo en orden

Thumbnail of user ilkhoma1
1 review
0 helpful votes
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January 24th, 2018

Хороший интернет магазин с качественными товарами. Отзывчивые продователи. Низкие цены. Быстрый возврат при утери товара. Рекомендую всем кто хочет покупать через интернет.

Thumbnail of user angelf51
1 review
0 helpful votes
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September 11th, 2018

Gracias a Jennifer por resolver muy rápidamente un problema con un producto no acordé a mi petición y mejorable la web de GeekBuying con productos que en realidad no están disponibles.

Thumbnail of user gianfrancoc2
1 review
0 helpful votes
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August 31st, 2017

A causa della perdita di un pulsante dello smartwatch acquistato sul sito, mi è stata rimborsata la metà della cifra spesa! Servizio molto efficiente

Thumbnail of user joser694
1 review
0 helpful votes
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August 18th, 2020

El producto ha sido embalado correctamente, geekbuying ha contestado a todas mis consultas. Ahora a probar la bici y ver que tal!

Thumbnail of user wesllyr
1 review
1 helpful vote
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October 17th, 2018

Site muito bom para compras de celulares, notebooks e outras coisas bem interessantes. Execelente atendimento para tirar dúvidas. Gosto muito.

Thumbnail of user jani11
1 review
0 helpful votes
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October 27th, 2018

Flexibilne poradenstvo a ochota pri zmene objednavky. Pri nespravnej platbe okamzite vratenie penazi moznost noveho nakupu.

Thumbnail of user mauricior27
1 review
0 helpful votes
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May 17th, 2019

Tuve un detalle con el cobro de mi pedido y me resolvieron de manera clara y muy rápida. Lo recomiendo ampliamente

Thumbnail of user franciscoc71
1 review
0 helpful votes
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October 25th, 2018

Me surgió un problema con un envío y pedí un reembolso de mi dinero, y a los 4 días lo tenía reembolsado y el pedido cancelado. Máxima eficacia

Thumbnail of user catarinam1
2 reviews
0 helpful votes
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August 28th, 2018

Super atenciosos na geekbuying, aconselho completamente, super satisfeita, qualquer problema e ajudam

Thumbnail of user zamom
1 review
2 helpful votes
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December 13th, 2017

Es una pagina increíble y donde tienes los mejores productos al mejor precio.
La mejor pagina y super atención

Thumbnail of user krzysztofa1
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Konsola do gier MIYOO Mini Plus 64 GB dostarczona szybko. Produkt był porządnie zabezpieczony. Przypomniały mi się czasy z dzieciństwa.

Thumbnail of user alfredot9
1 review
0 helpful votes
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January 15th, 2018

Excellent service fine attention buena experiencia, y muy buena atencion, resolvieron mis dudas muy buena experiencia

Tip for consumers:
very good service

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From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.

Business History

Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.

Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.

Company Representative

Thumbnail of user geekbuyings
Geekbuying C.

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