• Geekbuying

Geekbuying

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Overview

Geekbuying has a rating of 3.7 stars from 943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 12th among Electronics sites.

  • Value
    116
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
72
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How would you rate Geekbuying?
Top Positive Review

“Fossibot F2400”

Robert B.
6/11/24

Fast delivery great battery for the price range and best customer support fast to respond very happy with everything recommend it

Top Critical Review

“Rubbish company”

Martin W.
12/9/20

Rubbish company ordered two scooters, got one delivered, that's when issues started out of stock for the second one, was told the next week, that week arrived nothing, told a week later, still nothing, now have been told another week. So no contacting my bank and paypal to get my money back. Awful company to deal with lies after lies. Will also be contacting trading standard's regarding this fiasco.

Reviews (943)

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Reviews that mention popular keywords

customer service (209) customer support (39) post office (13) order number (36) credit card (17)
Thumbnail of user pmiklos77
1 review
0 helpful votes
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July 19th, 2023

Minden a legnagyobb rendben volt, gyors és precíz kiszallitas, Tökéletes termék, leírásnak megfelelt

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Thumbnail of user geekbuyings
Geekbuying C. – Geekbuying Rep

Dear Miklós P.,
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best Regards
Geekbuying.com

Thumbnail of user carloss146
1 review
0 helpful votes
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July 4th, 2018

Tienen un servicio de Atención al Cliente excepcional. Recomiendo utilizar esta web para realizar buenas compras. 100% seguro.

Thumbnail of user gabrielm113
1 review
0 helpful votes
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November 30th, 2018

Eu precisei cancelar, e em 4 dias cancelaram pra mim, realmente rápido, so estou esperando o estorno, valeu geekbuying.

Thumbnail of user danielm697
1 review
0 helpful votes
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August 29th, 2018

Ya he comprado en otras ocasiones y siempre el servicio post venta es excelente, altamente recomendable

Thumbnail of user markusl10
1 review
0 helpful votes
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September 4th, 2018

Super Kommunikation mit Jennifer. Hat alles wunderbar geklappt. Jederzeit wieder.
Guter Verkäufer...

Thumbnail of user dimitrioss22
1 review
0 helpful votes
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December 24th, 2023
Verified purchase

Ευχαριστώ για την αποστολή. Το προϊόν ήλθε σε άριστη κατάσταση και είναι πολύ χρήσιμο.

Thumbnail of user augustos7
1 review
1 helpful vote
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October 17th, 2018

Um endimento e resposta rapidaeiciente e muito educada, me senti acolhido foi muto reconfortante

Thumbnail of user fredericr36
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Commande rapide,envoi rapide,service client réactif

Thumbnail of user deutschs
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Nagyon jól működik a miniPC, örülök, hogy megvettem.

Thumbnail of user geekbuyings
Geekbuying C. – Geekbuying Rep

Dear Deutsch S.,
We are glad to hear that you are satisfied with our product.
We are looking forward to seeing you on Geekbuying.com again soon.
Best Regards
Geekbuying.com

Thumbnail of user kasymk
1 review
0 helpful votes
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January 19th, 2018

хороший магазин качественные товары, быстрый возврат при утери товара рекомендую...

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Thumbnail of user blogersw
1 review
3 helpful votes
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December 21st, 2016

SCAMMERS! TENGAN CUIDADO TAKE AWAY

"El numero del producto que compre en esa tienda #*******

SCAMMERS! TENGAN CUIDADO TAKE AWAY

Voy a avisar a Google Adwords y toda las networks sobre sobre esta tienda son estafadores (scammers!),

El día del Thanskgiven day compre un celular Xiaomi redmi pro por 168 dolares mas aparte pague 18.99 dolares por el envió vía DHL, pasaron (25 días) nunca se reflejo en el menú de Shipped que supuestamente es cuando ya te lo envían.

Pues me enviaron e-mails con sus pretextos y salieron que no tenían el articulo les paso la secuencia de todo los e-mails abajo.

RESPUESTAS

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(Se lavan las manos diciendo que ya rembolsaron el dinero)

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Lo que yo voy a proceder es hacer una denuncia con las NETWORKS! De GOOGLE ADWORDS para que esta pagina web la penalicen tanto de ADWORDS como de las NETWORKS en las que tienen sus campañas de publicidad.

Así como también voy a proceder a denunciarlos en Google buscador como pagina no segura para compras e igual en los diferentes foros hispanos llamar a la gente que ha sido o se ha sentido molesta por el mal servicios, así como el pésimo servicios de envíos, así como el horrible servicio de atención al cliente, o han sido estafados por esta pagina web china.

Voy a entablar una de manda vía MASTER CARD! Con las autoridades chinas para que se pongan en contacto por ser un sitio web por Ciber delincuencia.

Ademas hablar con los agentes de los navegadores de Google Chrome y Mozilla Firefox así como Explore para que implementen un filtro sobre este sitio, para que aparezca como sitio dañino para el usuario, que sea catalogado como sitio fraudulento.

Por favor si también ustedes han sido estafados por este sitio web comuníquense conmigo vía Whatsapp, para ir contra esta tienda y hacer que la quieten de los buscadores y las networks para que se les acabe su negocio de estafar a clientes del exterior.

Ese es mi punto (DENUNCIARLOS CON GOOGLE, DENUNCIARLOS CON TODA LAS NETWORKS QUE TRABAJAN, DENUNCIARLOS CON ADWORDS Y DENUNCIARLOS CONO LOS AGENTES DE NAVEGADORES) ;).

Alguien ayudarme a traducirlo al ingles? Se los agradecería."

Thumbnail of user simoned93
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

SEMPRE PUNTUALI E PRODOTTI OTTIMI-
ORAMAI ACQUISTO SPESSO SU QUESTO SITO E MAI PROBLEMI

Thumbnail of user geekbuyings
Geekbuying C. – Geekbuying Rep

Dear Simone,
Thanks so much for sharing your shopping experience with Geekbuying.com.
Best Regards
Geekbuying.

Thumbnail of user ericg265
1 review
0 helpful votes
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January 14th, 2019

Tres serieux Suite Une réception manquante service
Réaction du client

Bien
Bravo

Thumbnail of user kahnh
1 review
0 helpful votes
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February 22nd, 2021

Finger weg. Natürlich abraten. Diese Firma ist größer Betrüger in meinem Leben gesehen. Die Waren werden aus Deutschland versendet aber im Garantiefall muss man nach China versenden, um die reparieren zu lassen. Darüber hinaus übernimmt man alle Versandkosten und Zollsteuer selbst. Das beträgt ca. 30-40% vom Verkaufspreis. Stattdessen hätte ich beim lokalen vertrauenswürdigen Händler in EU gekauft...

Roborock hat bestätigt, dass die Batterie nach ca 6 Monaten kaputt gegangen worden war.
Ich habe einen lokaler Reparatur gefunden. Der hat mir zum Reparatur all in 150,-€ vorgeschlagen. Geekbuying hat mir aber nur 40€ angeboten. Das ist sehr witzig. Wenn ich diese Ware nach China versenden würde, kostet aber 120€. Entweder muss ich selbst 120€ zum Versand nach China ertragen oder 40€ Schweigegeld.
Welches Gerät wird gegen 40€ im DACH-Gebiet repariert? Tod ausgelacht!

Nie wieder geekbuying in allen Sprachen. Außerdem ist die Kundenservice für After Sale die Katastrophe. Für jede Anfrage nimmt 5 Tage die Zeit zurück zu melden.

Noch schlimmer beantwortet die After Sale beschissenes Englisch mit Google Translate!

Noch mal Finger Weg. Die Warekosten ist nicht das Entscheidungskriterium zum Einkauf. Im Garantiefall kriegt man grau Haare, wenn man dafür 450€ gezahlt hatte...

Tip for consumers:
Fin weg. Natürlich abraten. Diese Firma ist größer Betrüger in meinem Leben gesehen. Die Waren werden aus Deutschland versendet aber im Garantiefall muss man nach China versenden, um die reparieren zu lassen. Darüber hinaus übernimmt man alle Versandkosten und Zollsteuer selbst. Das beträgt ca.30-40% vom Verkaufspreis. Stattdessen hätte ich beim lokalen vertrauenswürdigen Händler in EU gekauft...

Roborock hat bestätigt, dass die Batterie nach ca 6 Monaten kaputt gegangen worden war.
Ich hab

Products used:
Roborock S5 Max

Service
Value
Shipping
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Thumbnail of user geekbuyings
Geekbuying C. – Geekbuying Rep

Dear Kahn H.,
We are sorry for the inconvenience.
Please let us know your order number so that we can check further details regarding your order issues.
One of our customer service representatives will reach you via email shortly.
Best Regards,
Geekbuying.com

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From the business

Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.

Business History

Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.

Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.

Company Representative

Thumbnail of user geekbuyings
Geekbuying C.

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