Geekbuying

I bought a mobile phone which had problems keeping the carrier signal. I sent it back and received a full refund a week after GB received it. 2 days later i had the refund in my paypal account.

A pleasure doing business with you GB

I've bought a phone there and it is very good.
Very fast answers of emails if there is a problem with availability or something else!
The phone was one day after availability there.

I would buy there again!

I have bought several item from Geekbuying, and I am happy with the quality of their items.

And when there was an issue with an item, they responded both quickly and kindly.

I would buy from them again.

I made the same order by my mistake three times. When I realized it, I found very easily the email, in which I had to mention it, the cancellation and the refund were very quick. The whole service was excellent!

I was looking for a phone and some headphones. At geekbuying I found the lowest price, and when I needed help with a question on the shipping, a nice person helped me out on the live chat and I didn't have to wait for a response

My experience: I bought a smartphone from them. They promised to send it from 5 to 7 days after purchase. 3 weeks after I contacted customer service they told me the item was out of stock and they didn't know when it will be available again.

They offered me a different model to the one I wanted, I refuse. I asked for a refund. They offered me same model in a different color. I asked for a refund. They told me to patiently wait. I accepted the same item in different color. They send nothing in approximately week and a half.

I opened a dispute on paypal, nearly to the end of the dispute I received a phone in a colour that I didn't want with crappy accessories that broke in the second week of use.

I will never buy nothing from them again, neither you should.

I bought a tablet from them. It arrived but the touch screen was malfunctioning. I contacted support and they suggested that I will ship it back and get a refund.
I sent it back. It took them a while to get it. Then, they did not refund me immediately but set it to the manufacturer for inspection. Only then - they gave me a refund.
Slow... but at the end I got my money back (except for the shipping fee back to China). Better than the usual Aliexpress/Ebay seller.

I mistook the operation and purchased the item at a higher price than the usual price.
When asking for a refund, Geekbuying immediately refunded the difference. I am satisfied with quick response and low price. Thank you!

I purchased an e-bike from them that was defective. It took a while, but with the help of PayPal I was able to get a refund. However a) it cost me 130 euros to ship the bike back and b) i posted a 1 star review about the bike (a Fiido D11) a month ago which has not yet appeared on their website. I tried to go back and post another review, but the site tells me I have already commented and cannot comment again. So, they are just not posting my 1 star review. So, beware of this bike and the honesty of their reviews...

I used GeekBuying to purchase a cell phone (ZTE Nubia Z17 order *******) which arrived with Chinese ROM. I contacted GeekBuying and they offered to refund me. And so they did!
The only think that they have to work on, is time, they have to be faster.It took a long time.
Thank you Una!
But all is well that ends well!

I bought a product from Geekbuying. The product arrived very quickly, but the customs in my country didn't allow me to get it into the country.
I sent it back to Geekbuying and they refund me, without any problems.

I ordered a Global version of a phone, got sent the Chinese version, after a week of email exchange I sent the phone back (so far have not been reimbursed for the shipping costs) and got refunded on my initial purchase.

This has not been a pleasant experience in any way for me.

Be aware that they are sold used phones as new one - I bought One+3, when I opened box I found some sh$% phone which was sold in UK on 2016 - Geekbuyjng sold me as new one the even fraud the box and put manufacturing data 02.2018.
Phone has no NFC, screen was some fake cheap LCD which was found in garbage, my unit has no WIFI no BT.
Smell from box was so disgusting that I have to hold my breath.

I send it back over one week ago but no refund at all!

Be careful! Don't buy anything from this cheaters

It is a very good page for shopping, but the support they offer is a bit slow, but I guess it will depend on the region where the purchases are from. Here in Mexico it takes 8 to 10 hours to respond, but the support is very good.

I bought a tvbox from GeekBuying and i had an issue with it.

I send the item to them at first days of December 2015 and until today 14 april 2016 they spoof me.
Ι have send them over 15 emails, they say different excuses and the don't send it back. The result is that i have paid for an item and 5 months now they fool me and i don't know when and if i get it back.

5 months of lies

Best company and best service!
I have a very good and comfortable experience in co-operation with this company. Fast and accurate deliveries, quality products, good and competitive prices, many good reasons to continue working with them!

Helped me get parts for my purchases and great communication! I am a very happy USA buyer!

I needed to buy some extra lenses for my VR units and they gladly helped me source them and get some extra pairs. Great company!

Buying from a different country you would expect difficulties. However from purchase to delivery here in the UK from China, was very good.
The only issue was the length of delivery time, but this was well supported by the tracking system.
Very pleased with the outcome of this purchase

I had a problem with my android tv. I contacted the support and sent the problem. They gave me a 50% refund. The support was very good and they answered all my mails quickly. I and my family will keep ordering from geekbuying the support is great and the service too

The stock of the requested product had been exhausted. After rejecting some alternative proposals, kindly suggested by the staff of GeekBuying Tracking Support, I have recovered without any problem the full amount of the canceled transaction. The trust level in GeekBuying remains unchanged for future business transactions.

Thank you very much for helping Grace, I'm very satisfied. Very quick shippment, when I asked something about my order they responded very quickly and kindly, that was my first ordering from geekbuying but absolutely won't be last one
Thank again Grace

Bought a chuwi 8 inch tablet from geekbuying. The tablet came in real good cond. But would not work, sent back to them at my cost, according to the geekbuying policy. I should have received a refund,,, never happened! Now they have my money, my postage and the chuwi tablet. Beware of this company... In all fairness i received the tablet back after 2 months and it works fine. The problem seems to be when the company sends a bad product the returns are really awful...

Ordered these Bluetooth MP3 waterproof headphones that weren't actually waterproof as announced by the brand. 1 week later they died. They offered me the option to send the item for repair, or be partially refunded. Chose to be refunded which they did. All good.