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Geekbuying has a rating of 3.7 stars from 943 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, full refund, and fast delivery. Geekbuying ranks 12th among Electronics sites.
Fast delivery great battery for the price range and best customer support fast to respond very happy with everything recommend it
Rubbish company ordered two scooters, got one delivered, that's when issues started out of stock for the second one, was told the next week, that week arrived nothing, told a week later, still nothing, now have been told another week. So no contacting my bank and paypal to get my money back. Awful company to deal with lies after lies. Will also be contacting trading standard's regarding this fiasco.
Very friendly and informative. Answers all of your questions. I would recommend this site for good customer service :)
The support is really great, they resolve quickly any doubt that you have. Excellent customer service.
Items arrived within 3 weeks as committed. No fuss returned policy. Overall a great shopping experience.
Good store, pleasant operator consultant, the order came quickly. Thank you so much! I recommend it!
They cheated with shipping dates: in my case, it was like 5-7 days, but now 1 month. I dissapointed and can not recommend this service at all
Dear Vladyslav S.,
We are sorry for the inconvenience.
Please let us know your order number so that we can check further details regarding your order issues.
One of our customer service representatives will reach you via email shortly.
Best Regards,
Geekbuying.com
1 Day after my Order I wanted to Cancel it and asked for a refund. No Issues with that! Great Customer Support.
I buy my Chinese stuff since some years here.
Good price for electronic device and pretty fast service.
I am throughly impressed with their prompt customer service and very competitive price, thanks geekbuying
Very good response and service, friendly environment. From my experience, they are the best sellers!
Having had to return an item, the refund on order ******* was sorted very efficiently by Shirley. Thank you!
This service customer is excellent, quickly answers and very efficiency, She answered all may doubts.
"Excellent customer service, they helped me with my order no *******! I really recommend this shop! "
Geekbuying has many efficient staffs. They are helpful to help customers. And can deal with matter easily. I like them
Special thanks to Jennifer for helping out with my order, it was much appreciated. Excellent customer service, recommended!
Excellent service just waiting for my product only the communication is a bit poor but they certainly solved me
Excellent service communication is valid only I would like them to be faster in answering the emails just waiting for my product
If i will Oder phone or something else? Is that product warranty valid in our country (india) service center?
I want to buy a smart phone it was safe and free delivery is posted its true no tax are put for this item
Good communication tracking numbers provided and received parcel 3 days later. Not bad for service to other side of the world.
Thank you
I bought something but afterwards decided to cancel it, they gave me the money back without problems. Friendly support.
I purchased a Makibes BR3 smartwatch, but I changed my mind before shipping. In two days they refund me the whole amount.
For everyone who has been scammed or lost his money when paying via Geekbuying.com. I kindly ask you all to send me details of your case including your order number, your name and date/way of payment to email address: geekbuying. Fraud. Report(at)gmail.com. I decided to help you all since there are really lot of victims of this fraud company. I will send the common criminal report with all reported cases. I have already contacted one Chinese friend of mine living in Shenzen and she will help us all to deliver this report personally to the Yuanling Police Station in Shenzen. You can also contact police directly at jws.gdga.gov.cn (if you know Chinese) or at shenzhenking. Com/police. If you have any other questions please feel free to contact me on above mentioned email address. We must keep together and be very strict so we can eliminate such a fraudist criminal behaviour. Chinese law enforcement forces are very strict with fraudists and they might even close the websites so do not be impassive and fight for your rights and money.
Tip for consumers:
DO NOT BUY ANYTHING FROM THEM OR YOU WILL LOSE YOUR MONEY
Gain trust and grow your business with customer reviews.
Geekbuying was founded in 2012 to create a platform that genuinely puts the customer first. Since our inception, we have become one of the leading E-commerce platforms selling various consumer electronic gadgets. Here at Geekbuying, you can expect to find products you'll love, superior service, and fast global shipping!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Geekbuying was founded in 2012; Our mission is to devote ourselves to building an efficient brand channel that caters to customers across the globe.
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Dear Charles L.，
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best Regards
Geekbuying.com