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GetHuman

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Overview

GetHuman has a rating of 2.8 stars from 295 reviews, indicating that most customers are generally dissatisfied with their purchases. GetHuman ranks 7th among Directories sites.

Positive reviews (last 12 months): 0%
Positive
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Neutral
0
Negative
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21
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How would you rate GetHuman?
Top Positive Review

“Were it not for GetHuman, I wouldn't have gotten a human”

Adam M.
12/14/19

PlayStation published a broken, unusable customer service number on their support page, and the bot is designed to mislead customers away from live support. Without GetHuman, I would have had significantly more difficulty correcting a very simple problem.

Top Critical Review

“Shocked that a legitimate bank would use this practice”

DL S.
10/25/21

Recently, I had a security issue with my Chase Banks debit card. I have tried for weeks to get a resolution, but have had no satisfaction either online or by phone (left holding until line disconnects). After several hours of toiling over the matter tonight, I came across the Google hit that highlighted the phone number on my debit card. That is the only reason I called it. After typing sensitive information did I learn that I was not communicating with Chase Bank at all. I was tricked into sharing sensitive banking information, and then asked to pay on top of it. This set up is deceptive and fraudulent, as far as I'm concerned.

Reviews (295)

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customer service (40)
Thumbnail of user ivanp137
Michigan
1 review
0 helpful votes
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May 12th, 2020

I tried to Order my Things on amazon but I have my gift card and I tried to put it in my account this is they got canlind

Thumbnail of user floral18
Mississippi
1 review
0 helpful votes
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October 2nd, 2019

Well Evernote didn't help me to solve any problem I had to email a random person to ask for help in their forum. Evernote doesn't give any kind of Tech Support or Customer Service to "Non Paying Customers" or as most call it in their form "Free Riders". Well i LOVE Evernote, I use it on a daily basis but I feel its wrong just because their app is offered free and is doable for non paying customers like myself who use it for my personal life and not business. This is the first time I ever run into a problem in over my five years of using the app but just because I don't pay for premium which I have no use for but, it doesn't mean if I run into a problem like I did where the app was having issues and all my notes in the app was no longer there doesn't mean I don't deserve to get qualified help from their professional team. This app isn't a game you can say who cares and delete it, this is an app I use for EVERYTHING on a daily basis and I feel we should get tech support rather you pay or not. The forum for Evernote is a joke. There's no place to leave a post as they said and questions are not answered and if they do it people making smart remarks and not giving accurate help. But everyone knows its hard to fix a problem threw a back n forth conversation in a forum. But I resolved my own issues by clearing the cache on google play and deleted the app and reinstalled it and all my notes returned. Needless to say the person I emailed out of random Pink Elephant did respond back to me by email and tried to help but the help offered wasn't exactly my solution but emailing a random person in the forum offered a better solution than waiting to find your answer in over 100,000 issue searches in a forum. So in closing, I appreciate GetHuman trying to make sure I got help by checking in on me daily to see if my issue was resolved... Evernote Needs Tech Support For All Users Of The App Paying Customers or Not Everyone Needs Help and Quickly... Thanks... Flo

Thumbnail of user rogerc200
North Carolina
1 review
0 helpful votes
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May 5th, 2019

Many common problems are solved and listed here. Seek and ye shall find...

Thumbnail of user khaleda51
Australia
1 review
0 helpful votes
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May 21st, 2019

I've got the problem solved in good manner and good effect...

Thumbnail of user joeh116
Utah
1 review
6 helpful votes
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August 2nd, 2016

Money sucking site., just out to get your money. Tell them where to go...

Thumbnail of user marlenej6
Texas
1 review
4 helpful votes
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May 19th, 2016

Excellent help! I recommend this site to anyone. My problem was solved quickly and professionally.

Thumbnail of user lesterk4
Florida
1 review
3 helpful votes
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July 19th, 2016

Ed took over to remedy my name problem, it was done quickly, excellent service.

Thumbnail of user genee39
New Jersey
1 review
0 helpful votes
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July 2nd, 2020

WITHIN 24 HOURS THE PRICE WAS ROLLED BACK AFTER SIGNING IN TO SITE & REVIEWING CART. THANK YOU MUCH FOR YOUR HELP!

Thumbnail of user carolc485
Massachusetts
1 review
0 helpful votes
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October 13th, 2019

THERE SHOULD BE MORE PRODUCT INFO ABOUT COMPATIBILITY ON THE BOX OR WHERE IT IS SOLD., ROKU SPENT 1 HOUR + PROBLEM SOLVING

Thumbnail of user immab
Illinois
5 reviews
15 helpful votes
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May 26th, 2011

So far works for me! Hate the automated answering machines!

Thumbnail of user guillermof17
Colorado
1 review
0 helpful votes
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July 30th, 2019

Con su pronta atención, esperando la rápida solución. Gracias, me sentí bien atendido. Sólo me queda la preocupación de si podré obtener lo que pedí en mi última orden lo más rápido posible.

Thumbnail of user luisd85
Texas
1 review
0 helpful votes
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April 15th, 2019

Las piezas son muy económicas y buenas todo lo gue necesite lo compro en rockauto Estoy agradecido por todo y las piezas llegan rapido buen servicio de ayuda

Thumbnail of user sunnyf7
India
1 review
0 helpful votes
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April 12th, 2019

Sir mera accont open kara dijiye plase sir mera driver app number hai *******348 please sir aage se koi galti nahi karunga

Thumbnail of user zanderr1
Louisiana
1 review
4 helpful votes
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May 14th, 2019

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