GetHuman

I feel as though customer service is really important to me. Over time it has dwindled tremendously. Its not just this restaurant alone a few others have this problem as well. These younger adults lack social skills as well as manners. Some of their parents think that the school system should teach them everything but honestly it takes a village to raise a child. They need to pay attention to what their children are exposed to and be more active in how their lives are structured.

Although ultimately, I did not use any suggestions from GetHuman in dealing with my Epicurious.com issue, I was impressed with how they did make an effort. If I had another issue, technical or otherwise, in the future, I would definitely consider posing a question to GetHuman.
As for Epicurious.com, I would not hold my breath waiting for any Customer Service from this outfit. Figure out a work around, and move on. I have nothing good to say about them. If you like their recipes, search them for free, and copy them onto your computer. If you're tired of their emails, block them by training your mail client to put them directly into your Junk Mail box. If you find a better answer, for goodness sake let the rest of us in on it!

I was interested in updating my mailing address with Direct express. GetHuman claimed that updating personal info, including mailing address can be done online. They claim that once an account holder login, he/she will see three tabs along each other labeled 'my details,' 'my email' and 'my setting'. The account holder should click on the first one and proceed to update the info needed updating. The fact of the matter is there are no three tabs appearing upon logging in. You have to select the account first. Then on the next screen you will see a tab for account holder details. If you click on that tab you will get to another tab labeled 'security profile'. This security profile tab only allows you to change your password or security question or profile image. But mailing address or email address are not shown anywhere - let alone updating them.
So I would advice GetHuman to stop misleading Direct Express Customers.

I contacted get human about 3 weeks ago to help me resolve issue with google. They promise to resolve problem or refund within 24 hrs. I got no human response only an automated robot "Ollie", which kept asking for the same information over & over. I have contacted them with no success. I think Ollie ripped me off

I saw PayPal was a 28 minute wait. I tried gethuman. They claimed they refreshed every 20 seconds but for 3 hours it said my call would be answered in 21 minutes. I finally cancelled it. What a waste of time! I should have just put my phone in speaker and waited the 28 minutes.

Needed assistance with contacting DMV to inquire about and resolve a matter. The response from this service was good, but in the end they were unable to do anything. I ended up having to resolve the matter on my own. It's hard to know if they even did what they said they were going to do. I believe they did - but the result was not in my favor. I attempted to go back to their website a few weeks later and it is down. No links work. Error 505 etc. I was concerned about this being a scam.

Aside from GetHuman being super easy to use and costing me nothing but free time, the service rep for Comcast who received my call was sure it was a random prank/robo call. She almost hung up, but was curious enough to see it through. Once I answered after GetHuman called me back, she was blown away for about 5 minutes before we could even talk about why I called. It was hilarious. She asked for the website and kept repeating it to make sure she did not forget it and also said she would use it from now on. GetHuman kept me updated on where they were in the process of getting me a rep to speak with! They also sent me text messages when they called back and I missed it, or if they ran into technical difficulties (that they went through for me and I didn't have to deal with the headache!). They're legit. Thanks GetHuman!

Thats a oity I am reading all the reviews with hope that my air b and b issue of not being paid could be resolved but it looks like gethuman is only as human as i and probably cant do any better than I have been for past 9 days and getting nowhere!

I reported a problem resolving an issue with Penndot. Get Human said they would send a guide in 36 hrs. It's been 5 days and nothing. They gave me a confirmation code, but I don't see anywhere on the site to put it. A waste of time. They just want you to hire them. There are no FREE guides, as implied in an article in the AARP magazine. Can't understand why they recommended this site. Worthless.

In virtually any instance where a company does not have a readily available customer service number, I can check GetHuman and make contact with someone at the company who can help me. Your service is truly unique and I appreciate it.

I initially went to GetHuman.com to find an inside number for United Airlines so I didn't have to wait for an hour on hold again (god, the music) only to be told they were unusually busy and to call back (which happened. At least they didn't say my call was important to them). Then I saw the $9 offer and I gave it a shot.
Edwards Winters Ronaldson took on a horrendous problem with UA which was initially non-responsive and opaque (you know how they do). It took several weeks, but he hung with it and eventually my money was returned from a cancelled flight 2 months before. Best $9 I ever spent.

Ed stuck with us for 2 days to resolve puzzling and irksome Skype account installation and sign-in problems. This was even when there were problems with Skype's server. But everything is now working on 3 devices. Couldn't ask for more.

You'd think changing a password on a yahoo.com email account would be easy, right? Hah! After my account was hacked, I spent the better part of two days trying to simply change my password but kept winding up in a circular maze of cyberhell between Yahoo, AT&T, and DirecTV!

Ed from GetHuman had me fixed up within minutes. I would highly recommend GetHuman, especially Ed, for helping me with this seemingly easy but impossible feat.

The one company you can't get a human at is GetHuman.com. Oh the irony.

I tried to use GetHuman.com to contact the IRS, and to contact UPS. In both cases the call never went through. The only result was a bevy of followup email asking me if IRS or UPS resolved my issue, and leaving silent the question of if GetHuman.com worked.

I eventually called both direct, and got humans.

Then I tried PayPal. The site counted down from 40 to 6 minutes, and then nothing. Never worked for me.

The developers of GetHuman have most definitely found a need and are doing a great job of meeting it. Lots of enterprises, and governmental agencies, appear to make a concerted effort to avoid direct contact with their customers by failing to provide a highly visible, easily locatable method to reach an effective customer service agent by phone, fax, email and location address. Finding GetHuman was a boon to all of us frustrated by Big Company's lack of transparency and first line of helpfulness to its customers. Great and much appreciated detective work. Keep up the good work.

The customer service of Philips is incredibly bad. Phone calls are not taken, emails give you an unsatisfactory answer and when you ask them for more specific information, you never hear from them again. Another experience with a customer service of Philips (electronics) was so bad that I had to end the conversation. The woman on the Philips customer service end did not speak the national language very well, but what was much worse, is that she didn't know squat. Even the most basic questions about a high end monitor, she had no idea what I was asking or talking about. It was very bad. The main office of Philips did not even want to hear my feedback about their customer service, ans from my recent experience, nothing has been learned nor changed. Quite amazing for a 'renowed' big company.

This site truly helped me. My wait time was 30 min at 4pm on friday! Representative was able to answer ALL my questions. Would not have been able to get through on main 1040 line, says due to high volume they caint answer the phone and it hangs up. Call *******582, dont push 1 for english, wait for it to ask for 3 digit extension then push 652

I found out the hard way that if you do know use your Pizza Hut reward points in six months, you loose the points without a warning, Pizza Huts customer service was helpful, however the reward people were not. Their solution to the issue was to drop out of the program and stop receiving offers from Pizza Hut... ken...

You call a number that you THINK is the phone number of the company you need to consult with, say Amazon.com Inevitably, someone from India answers. Your first issue is his/her accent. In my case, I had to ask him to repeat himself several times. Then he asked me for my Amazon information, phone number and shipping address. I stopped the call when he asked for my account ID. Forget this site. It's a hacker's dream. Now I'll have to block spammers for months.

No satisfaction from Dollar tree. They told me they credited my Account. Get this... I get another emailing today that the store has my order and it's time to pick it up. Guess what, the store didn't have the order and didn't know anything about it. Don't order on line, they are incapable of any service i
As I found out.

It was not Delta, just pretended to be. Said my flight had gone up $200 but the extra $200 was not charged to Delta but to a travel agency. The man, Vin, had an Indian accent. My Visa targeted it as fraud. I will not use them again even though it is frustrating not to be able to reach a live and competent person at most airlines these days..

This is the second occasion HSBC have allowed money to be unlawfully paid to an American from my UK account. For this last issue, I have to wait up to (quote) 60 days to learn if they will replace the debited theft back into my account and all due to their oversight/error. I have banked with them & the Midland Bank before that for over 60 years. I am a private & retired individual.

Get human says that they will resolve your problem within 24 hours, so I was upset when I didn't get a call back from my tech support person within that time. However, Ed, my tech support person persisted in writing me again to schedule a call, then was very helpful in a phone call during which he resolved the problem I was having with Skype. He was thorough, patient, and personable.