GiftTree

Your website is easy to navigate and the many gifts on display are nicely described. I placed my most recent gift order on Dec. 26th and to my astonishment it was successfully received ahead of time on Dec. 29th! Never expected a last minute gift to arrive by New Year's Eve. I am so impressed with GiftTree that I no longer use other companies for gift giving.

Easy to order online, my recipients liked what they received, the food was high quality. My only beef is that the description of the contents and the photo of the gift basket were nothing like what was pictured and described. There seemed to be less than was promised but I'm glad my recipients enjoyed what they got.

My wife and I sent what we thought was a large fruit basket but a vendor used by this company sent a much smaller basket nothing like we ordered! I wrote a letter to Gift Trees Customer Service Manager Sara Marlo who quickly responded in a very apologetic and sincere manner. She offered several options including a full refund if we wanted it but I told her we just wanted the basket we ordered sent out! She assured me she would do that right away and she did and the recipient just sent me a picture of what they received and it was absolutely wonderful. We are very satisfied at this point and wouldnt hesitate to use them again.

I needed to send gifts to a few of our corporate clients. It was easy to personalize and purchase items and get them sent relatively quickly to offices all across the states. I was also able to provide a selection of options to my boss that fit within our budget and our branding.

Ordered online. Said they would deliver gift for daughter's birthday that day. It didn't arrive and I wasn't notified until I tried to call and the number wouldn't answer. I emailed and got a response that went back and forth apologizing but not offering other options. "If you'd like to have something else delivered let me know". "Okay, how do I do that?" I can give you a phone number. The number was the same one that didn't work. They then said they would cancel my order "tomorrow when I come in". Totally frustrating and unforgivable.

My original package was damaged in transit. I'm not overly upset about that, because these things happen once in a while. But before I was even aware of it, I received a phone call apologizing and asking if I would prefer a credit or if I would like the gift re-sent. I opted for a replacement, and it was shipped out the same day -- arriving the next day. I couldn't ask for a better or more pro-active customer service team. Thank you!

With Mom being half way across the country this was the best way to have a celebratory Bloody Mary for Mother's Day without being there with her. She called me immediately after she opened it wanting to know where I found it so she could send to some of her friends. You know you sent the best gift when they want to send it to their friends too. Thanks so much

This was ordered as a gift sent to my mother-in-law in California. She texted me a picture of the gift basket and I was somewhat disappointment. On the website the bottles of wine and additional snacks were packaged in a lovely basket with a bow. She received these items packages in a cardboard box. Not as special as I expected.

I needed a gift basket last minute. I know this is tough so I made sure I selected something they identified as same day. I choose a whole fruit gift basket with a bottle of Champagne. Easy right select some fruit, place in basket add Champagne done. Apparently not, they contacted me 3 hours later that no florist in the town could fill the order, but I could do a flower bouquet instead. The best part though was they had no problem processing my payment and even after they canceled the order, I still had to call them back about my refund which will take 3-5 business days. What a disappointment. The best part is the local grocery store was able to fill my order and deliver the basket in 2 hours. Way to go Hy-Vee!

I gave this as a gift to my sister in law as a get well basket. It was delivered on time. She said the fruit was very good, there was just a few brown spots on one of the apples. Otherwise, I think everything was good.

Do not use this company. Terrible. I orderd a beautiful, expensive floral arrangement for the daughter's 30th birthday and what arrived at her door was absolutely nothing that was promised. The pictured arrangement included an adorable birthday vase with curled ribbon down the sides... Not only was there no resemblance to what I requested, it also arrived a day early... Thankfully she was a home to receive the flowers, if not who knows the condition they would have been in.

Never again! The a to z selection we made for $199 was a horrible choice. Many items were missing and the VERY few that were substituted, were horrible substitutions. Your chat rep Christine C. Told me she could refund half of the item. That is absurd! This was a wedding gift for our COO and we are extremely disappointed! You left out an entire Godica biscuits collection, Marcona Almonds, Black Pepper Gouda and the Charcuterie Trio! You substituted a tiny bag of crackers for all of those!

I am in Australia. I sent the gift to my son and daughter-in-law for Christmas. It has arrived in good time Thank you
But I do not know what they think of the gift! They will not open until Christmas Day